{"id":293984,"date":"2025-11-27T15:13:24","date_gmt":"2025-11-27T14:13:24","guid":{"rendered":"https:\/\/www.jtl-software.com\/ux-design-online-store"},"modified":"2026-04-28T11:08:48","modified_gmt":"2026-04-28T09:08:48","slug":"ux-design","status":"publish","type":"page","link":"https:\/\/jtl-split-greyhound.betterscale.dev\/en\/topics\/ecommerce\/ux-design","title":{"rendered":"UX design online store"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"293984\" class=\"elementor elementor-293984\">\n\t\t\t\t\n\n\n\n\n<div class=\"e-con e-atomic-element  jtl-ew-section jtl-ew-section--wide jtl-ew-section--responsive-medium-top jtl-ew-section--responsive-medium-bottom \"\n\tdata-id=\"53ef377\"\n\tdata-element_type=\"jtl-section\"\n\tdata-e-type=\"jtl-section\"\n\tdata-interaction-id=\"53ef377\"\n\tstyle=\"row-gap: 0px; --jtl-ew-section-narrow-gutter: 16px\"\n\t\t\n>\n\t\n\t\n\t\n<nav class=\"e-con e-atomic-element  jtl-ew-anchor-nav jtl-ew-anchor-nav--purple jtl-ew-anchor-nav--size-default jtl-ew-anchor-nav--style-pill \"\n\tdata-id=\"3984da5\"\n\tdata-element_type=\"jtl-anchor-nav\"\n\tdata-e-type=\"jtl-anchor-nav\"\n\tdata-interaction-id=\"3984da5\"\n\tdata-jtl-anchor-nav\n\t\t\n>\n\t\t\t\t\n\n<div class=\"jtl-ew-anchor-nav__item\">\n\t\t\t<a class=\"jtl-ew-anchor-nav__link no-icon\"\n\t\t\thref=\"\/en\/topics\/ecommerce\/\"  target='_self' rel='noopener noreferrer' \n\t\t\t\t\t>Store system<\/a>\n\t<\/div>\n\t\t\t\t\t\n\n<div class=\"jtl-ew-anchor-nav__item\">\n\t\t\t<a class=\"jtl-ew-anchor-nav__link no-icon\"\n\t\t\thref=\"\/en\/topics\/ecommerce\/benefits\/\"  target='_self' rel='noopener noreferrer' \n\t\t\t\t\t>Benefits<\/a>\n\t<\/div>\n\t\t\t\t\t\n\n<div class=\"jtl-ew-anchor-nav__item\">\n\t\t\t<a class=\"jtl-ew-anchor-nav__link no-icon\"\n\t\t\thref=\"\/en\/topics\/ecommerce\/ecommerce-and-erp\/\"  target='_self' rel='noopener noreferrer' \n\t\t\t\t\t>Store & ERP<\/a>\n\t<\/div>\n\t\t\t\t\t\n\t\n<div class=\"jtl-ew-anchor-nav__item is-active\">\n\t\t\t<a class=\"jtl-ew-anchor-nav__link no-icon\"\n\t\t\thref=\"\/en\/topics\/ecommerce\/ux-design\/\"  target='_self' rel='noopener noreferrer' \n\t\t\taria-current=\"page\"\t\t>UX & Design<\/a>\n\t<\/div>\n\t\t\t\t\t\n\n<div class=\"jtl-ew-anchor-nav__item\">\n\t\t\t<a class=\"jtl-ew-anchor-nav__link no-icon\"\n\t\t\thref=\"\/en\/topics\/ecommerce\/seo\/\"  target='_self' rel='noopener noreferrer' \n\t\t\t\t\t>GAIO & SEO<\/a>\n\t<\/div>\n\t\t\t\t\t\n\n<div class=\"jtl-ew-anchor-nav__item\">\n\t\t\t<a class=\"jtl-ew-anchor-nav__link no-icon\"\n\t\t\thref=\"\/en\/topics\/ecommerce\/selection-criteria-checklist\/\"  target='_self' rel='noopener noreferrer' \n\t\t\t\t\t>Selection & Checklist<\/a>\n\t<\/div>\n\t\t\n<\/nav>\n\n<\/div>\n\n\n\n\n\n<div class=\"e-con e-atomic-element  jtl-ew-section jtl-ew-section--wide jtl-ew-section--responsive-medium-top jtl-ew-section--responsive-medium-bottom \"\n\tdata-id=\"e8a0479\"\n\tdata-element_type=\"jtl-section\"\n\tdata-e-type=\"jtl-section\"\n\tdata-interaction-id=\"e8a0479\"\n\tstyle=\"row-gap: 16px; --jtl-ew-section-narrow-gutter: 16px\"\n\t\t\n>\n\t\n\t\n\t\n\n\n\n<div class=\"e-con e-atomic-element  jtl-ew-columns jtl-ew-columns--align-start jtl-ew-columns--collapse-lg jtl-ew-columns--spans \"\n\tdata-id=\"fa89324\"\n\tdata-element_type=\"jtl-columns\"\n\tdata-e-type=\"jtl-columns\"\n\tdata-interaction-id=\"fa89324\"\n\tstyle=\"--jtl-ew-columns-count: 2; --jtl-ew-columns-gap: 30px; --jtl-ew-columns-template: minmax(0, calc(58.333333333333% - 12.5px)) minmax(0, calc(41.666666666667% - 17.5px))\"\n\t\t\n>\n\t\n\n\n\n<div class=\"e-con e-atomic-element  jtl-ew-columns jtl-ew-columns--align-stretch jtl-ew-columns--collapse-md \"\n\tdata-id=\"8f0a901\"\n\tdata-element_type=\"jtl-columns\"\n\tdata-e-type=\"jtl-columns\"\n\tdata-interaction-id=\"8f0a901\"\n\tstyle=\"--jtl-ew-columns-count: 1; --jtl-ew-columns-gap: 16px\"\n\t\t\n>\n\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t<h1\n\t\tclass=\"jtl-ew-space-after-16 jtl-ew-heading jtl-ew-heading--size-h1-guide jtl-ew-heading--align-left jtl-ew-heading--color-dark-blue\"\t\tid=\"anchor-ux-design-in-the-online-store-shopping-made-easy\"\t\t\t>\n\t\t<span class=\"font-weight-bold\">UX & Design in the online store -<\/span> Shopping made easy!\t<\/h1>\n\t\t\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-guide jtl-ew-paragraph--align-left\"><strong>Excellent usability<\/strong> often goes unrecognized because everything \u201cjust works\u201d. <strong>Poor usability<\/strong>, on the other hand, immediately catches the eye: users become insecure, can\u2019t find their way around, Cancel \u2013 and, in case of doubt, don\u2019t come back. This applies both to the administration of a store system and to the front end with which customers interact.<\/p>\t\t\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-space-after-16 jtl-ew-space-end-80 jtl-ew-paragraph jtl-ew-paragraph--size-body-guide jtl-ew-paragraph--align-left\">A <strong>confusing category structure<\/strong>, <strong>a lack of responsive design<\/strong>, which makes the online store barely usable, or a <strong>complicated checkout process<\/strong> quickly lead to<\/p>\t\t\n\n\n\n\n\n\t\n<div class=\"e-con e-atomic-element  jtl-ew-icon-list jtl-ew-icon-list--icon-top jtl-ew-icon-list--color-tech-blue \"\n\tdata-id=\"29af78c\"\n\tdata-element_type=\"jtl-icon-list\"\n\tdata-e-type=\"jtl-icon-list\"\n\tdata-interaction-id=\"29af78c\"\n\t\tstyle=\"--jtl-ew-icon-list-icon-size: 19px; --jtl-ew-icon-list-gap: 11px; --jtl-ew-icon-list-row-gap: 20px; --jtl-ew-icon-list-icon-line: 28px\"\n\t\n>\n\t\n<div class=\"e-con e-atomic-element  jtl-ew-icon-list__item \"\n\tdata-id=\"c281eac\"\n\tdata-element_type=\"jtl-icon-list-item\"\n\tdata-e-type=\"jtl-icon-list-item\"\n\tdata-interaction-id=\"c281eac\"\n\t\t\n>\n\t<span class=\"jtl-ew-icon-list__icon\" aria-hidden=\"true\">\n\t\t\t\t\t<i class=\"fa-regular fa-arrow-right\"><\/i>\n\t\t\t<\/span>\n\t\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-intro jtl-ew-paragraph--align-left\">Increased bounce rate<\/p>\t\t\n<\/div>\n\n<div class=\"e-con e-atomic-element  jtl-ew-icon-list__item \"\n\tdata-id=\"95be981\"\n\tdata-element_type=\"jtl-icon-list-item\"\n\tdata-e-type=\"jtl-icon-list-item\"\n\tdata-interaction-id=\"95be981\"\n\t\t\n>\n\t<span class=\"jtl-ew-icon-list__icon\" aria-hidden=\"true\">\n\t\t\t\t\t<i class=\"fa-regular fa-arrow-right\"><\/i>\n\t\t\t<\/span>\n\t\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-intro jtl-ew-paragraph--align-left\">frustrated purchase cancellations<\/p>\t\t\n<\/div>\n\n<div class=\"e-con e-atomic-element  jtl-ew-icon-list__item \"\n\tdata-id=\"9700aed\"\n\tdata-element_type=\"jtl-icon-list-item\"\n\tdata-e-type=\"jtl-icon-list-item\"\n\tdata-interaction-id=\"9700aed\"\n\t\t\n>\n\t<span class=\"jtl-ew-icon-list__icon\" aria-hidden=\"true\">\n\t\t\t\t\t<i class=\"fa-regular fa-arrow-right\"><\/i>\n\t\t\t<\/span>\n\t\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-intro jtl-ew-paragraph--align-left\">a poor conversion rate<\/p>\t\t\n<\/div>\n\n<\/div>\n\n<\/div>\n\n\n\n\n<div class=\"e-con e-atomic-element  jtl-ew-columns jtl-ew-columns--align-stretch jtl-ew-columns--collapse-md \"\n\tdata-id=\"bb6bbb7\"\n\tdata-element_type=\"jtl-columns\"\n\tdata-e-type=\"jtl-columns\"\n\tdata-interaction-id=\"bb6bbb7\"\n\tstyle=\"--jtl-ew-columns-count: 1; --jtl-ew-columns-gap: 16px\"\n\t\t\n>\n\t\t\t\t\t\n\t\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\n\t\n\t\t\n\t<div class=\"jtl-ew-image jtl-ew-image--radius-sm jtl-ew-image--align-left jtl-ew-image--valign-top  jtl-ew-image--fit-natural\" style=\"--jtl-ew-image-width: 100%;\">\n\t\t<img class=\"jtl-ew-image__img\"\n\t\t\t\t\t\t\t\t\t\t\t\tid=\"321962\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tsrc=\"https:\/\/jtl-split-greyhound.betterscale.dev\/wp-content\/themes\/jtl\/overrides\/assets\/theme-shopsystem-ux-design-onlineshop\/en\/ux-design-onlineshop-gute-vs-schlechte-user-experience.svg?v=1788778842\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\twidth=\"0\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\theight=\"0\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tsrcset=\"\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\talt=\"Graphic compares good and poor user experience in an online shop and shows the impact on conversion rate, bounce rate, and support effort.\"\n\t\t\t\t\t\t\t\t\t\/>\n\t<\/div>\n\t\t\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-caption-guide jtl-ew-paragraph--align-center\">Good UX remains inconspicuous - bad UX leads to abandonment, frustration and lower conversion rates.<\/p>\t\t\n<\/div>\n\n<\/div>\n\n\n\n\n<div class=\"e-con e-atomic-element  jtl-ew-columns jtl-ew-columns--align-stretch jtl-ew-columns--collapse-md jtl-ew-columns--offset-top jtl-ew-columns--measured jtl-ew-columns--measure-start \"\n\tdata-id=\"f7d3a60\"\n\tdata-element_type=\"jtl-columns\"\n\tdata-e-type=\"jtl-columns\"\n\tdata-interaction-id=\"f7d3a60\"\n\tstyle=\"--jtl-ew-columns-count: 1; --jtl-ew-columns-gap: 16px; --jtl-ew-columns-offset-top: 19px; --jtl-ew-columns-measure: 860px\"\n\t\t\n>\n\t\n\t\n\n\n\n\n\n\n\n\n<div\n\tclass=\"e-con e-atomic-element  jtl-ew-card jtl-ew-card--box jtl-ew-surface--light-blue \"\n\tdata-id=\"d558d63\"\n\tdata-element_type=\"jtl-card\"\n\tdata-e-type=\"jtl-card\"\n\tdata-interaction-id=\"d558d63\"\n\t\t\t\t style=\"--jtl-ew-card-gap: 16px\"\t\t\t\n>\n\t\t\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-space-after-16 jtl-ew-paragraph jtl-ew-paragraph--size-body-sm jtl-ew-paragraph--align-left\">Good user experience is not an end in itself: it directly contributes to the benefits of having your own online store \u2013 such as conversion, customer loyalty and brand building. We explain the strategic advantages of having your own online store in detail on our guide page:<\/p>\t\t\n\n\n\n<div class=\"e-con e-atomic-element  jtl-ew-columns jtl-ew-columns--align-stretch jtl-ew-columns--collapse-md \"\n\tdata-id=\"78b0855\"\n\tdata-element_type=\"jtl-columns\"\n\tdata-e-type=\"jtl-columns\"\n\tdata-interaction-id=\"78b0855\"\n\tstyle=\"--jtl-ew-columns-count: 1; --jtl-ew-columns-gap: 16px\"\n\t\t\n>\n\t\t\t\t\n<div class=\"jtl-ew-button-wrap jtl-ew-button-wrap--align-left\">\n\t\t\t<a class=\"jtl-ew-button jtl-ew-button--text-link jtl-ew-button--size-standard no-icon\" href=\"\/en\/topics\/ecommerce\/benefits\"  target='_self' rel='noopener noreferrer' >\n\t\t\tSuccessful eCommerce - 6 advantages of an online store\n\t\t\t\t\t<\/a>\n\t<\/div>\n\t\t\n<\/div>\n\n<\/div>\n\n<\/div>\n\n<\/div>\n\n\n\n\n\n<div class=\"e-con e-atomic-element  jtl-ew-section jtl-ew-section--wide jtl-ew-section--flush-top jtl-ew-section--responsive-medium-bottom \"\n\tdata-id=\"a1e9364\"\n\tdata-element_type=\"jtl-section\"\n\tdata-e-type=\"jtl-section\"\n\tdata-interaction-id=\"a1e9364\"\n\tstyle=\"row-gap: 16px; --jtl-ew-section-narrow-gutter: 16px\"\n\t\t\n>\n\t\n\t\n\t\n\n\n\n<div class=\"e-con e-atomic-element  jtl-ew-columns jtl-ew-columns--align-stretch jtl-ew-columns--collapse-md jtl-ew-columns--measured jtl-ew-columns--measure-start jtl-ew-columns--measure-from-lg \"\n\tdata-id=\"3ff2f3b\"\n\tdata-element_type=\"jtl-columns\"\n\tdata-e-type=\"jtl-columns\"\n\tdata-interaction-id=\"3ff2f3b\"\n\tstyle=\"--jtl-ew-columns-count: 1; --jtl-ew-columns-gap: 16px; --jtl-ew-columns-measure: 58.3333%\"\n\t\t\n>\n\t\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm jtl-ew-paragraph--align-left\">It is therefore crucial for retailers to ensure that the <strong>user experience<\/strong> is positive \u2013 and that customers are happy to return, ideally even making recommendations. At the end of the day, it\u2019s not just about making a purchase, but about the <strong>feeling<\/strong> that remains after visiting an online store.<\/p>\t\t\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm jtl-ew-paragraph--align-left\">Retailers set the course for an optimal shopping experience by <strong>choosing a suitable store system<\/strong> that offers enough scope to implement a first-class user experience. On this page, we explain why UX design is so important in online stores and which technical and design factors retailers should pay attention to in order to provide their customers with a pleasant user experience.<\/p>\t\t\n<\/div>\n\n\n\n\n<div class=\"e-con e-atomic-element  jtl-ew-columns jtl-ew-columns--align-stretch jtl-ew-columns--collapse-md jtl-ew-columns--offset-top jtl-ew-columns--measured jtl-ew-columns--measure-start \"\n\tdata-id=\"3ed7254\"\n\tdata-element_type=\"jtl-columns\"\n\tdata-e-type=\"jtl-columns\"\n\tdata-interaction-id=\"3ed7254\"\n\tstyle=\"--jtl-ew-columns-count: 1; --jtl-ew-columns-gap: 16px; --jtl-ew-columns-offset-top: 19px; --jtl-ew-columns-measure: 860px\"\n\t\t\n>\n\t\n\t\n\n\n\n\n\n\n\n\n<div\n\tclass=\"e-con e-atomic-element  jtl-ew-card jtl-ew-card--box jtl-ew-surface--light-blue \"\n\tdata-id=\"914b700\"\n\tdata-element_type=\"jtl-card\"\n\tdata-e-type=\"jtl-card\"\n\tdata-interaction-id=\"914b700\"\n\t\t\t\t style=\"--jtl-ew-card-gap: 16px\"\t\t\t\n>\n\t\t\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-space-after-16 jtl-ew-paragraph jtl-ew-paragraph--size-body-sm jtl-ew-paragraph--align-left\">However, it is not only design aspects that need to be scrutinized when looking at different store systems. Numerous other factors are equally important: What types of store systems are there, what are their advantages and disadvantages and how are setup, costs and flexibility related? Answers to these questions and an overview can be found on the homepage of our store system guide:<\/p>\t\t\n\n\n\n<div class=\"e-con e-atomic-element  jtl-ew-columns jtl-ew-columns--align-stretch jtl-ew-columns--collapse-md \"\n\tdata-id=\"7dc3a4a\"\n\tdata-element_type=\"jtl-columns\"\n\tdata-e-type=\"jtl-columns\"\n\tdata-interaction-id=\"7dc3a4a\"\n\tstyle=\"--jtl-ew-columns-count: 1; --jtl-ew-columns-gap: 16px\"\n\t\t\n>\n\t\t\t\t\n<div class=\"jtl-ew-button-wrap jtl-ew-button-wrap--align-left\">\n\t\t\t<a class=\"jtl-ew-button jtl-ew-button--text-link jtl-ew-button--size-standard no-icon\" href=\"\/en\/topics\/ecommerce\"  target='_self' rel='noopener noreferrer' >\n\t\t\tStore system guide - Overview\n\t\t\t\t\t<\/a>\n\t<\/div>\n\t\t\n<\/div>\n\n<\/div>\n\n<\/div>\n\n<\/div>\n\n\n\n\n\n<div class=\"e-con e-atomic-element  jtl-ew-section jtl-ew-section--wide jtl-ew-section--flush-top jtl-ew-section--responsive-medium-bottom \"\n\tdata-id=\"fc5117a\"\n\tdata-element_type=\"jtl-section\"\n\tdata-e-type=\"jtl-section\"\n\tdata-interaction-id=\"fc5117a\"\n\tstyle=\"row-gap: 16px; --jtl-ew-section-narrow-gutter: 16px\"\n\t\t\n>\n\t\n\t\n\t\n\t\n\n\n\n\n\n\n\n\n<div\n\tclass=\"e-con e-atomic-element  jtl-ew-card jtl-ew-card--guide-80-16 jtl-ew-surface--white \"\n\tdata-id=\"61e6ad5\"\n\tdata-element_type=\"jtl-card\"\n\tdata-e-type=\"jtl-card\"\n\tdata-interaction-id=\"61e6ad5\"\n\t\t\t\t\t\t\t\n>\n\t\t\n\n\n\n<div class=\"e-con e-atomic-element  jtl-ew-columns jtl-ew-columns--align-stretch jtl-ew-columns--collapse-md \"\n\tdata-id=\"f0c3628\"\n\tdata-element_type=\"jtl-columns\"\n\tdata-e-type=\"jtl-columns\"\n\tdata-interaction-id=\"f0c3628\"\n\tstyle=\"--jtl-ew-columns-count: 1; --jtl-ew-columns-gap: 16px\"\n\t\t\n>\n\t\n\n\n\n<div class=\"e-con e-atomic-element  jtl-ew-columns jtl-ew-columns--align-stretch jtl-ew-columns--collapse-md jtl-ew-columns--measured jtl-ew-columns--measure-start jtl-ew-columns--measure-from-lg \"\n\tdata-id=\"1ce6fc4\"\n\tdata-element_type=\"jtl-columns\"\n\tdata-e-type=\"jtl-columns\"\n\tdata-interaction-id=\"1ce6fc4\"\n\tstyle=\"--jtl-ew-columns-count: 1; --jtl-ew-columns-gap: 16px; --jtl-ew-columns-measure: 58.3333%\"\n\t\t\n>\n\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t<h2\n\t\tclass=\"jtl-ew-space-after-16 jtl-ew-heading jtl-ew-heading--size-h2-guide-tight jtl-ew-heading--align-left jtl-ew-heading--color-dark-blue\"\t\tid=\"anchor-why-is-ux-design-important-for-online-stores\"\t\t\t>\n\t\t<span class=\"font-weight-bold\">Why is UX design important<\/span> for online stores?\t<\/h2>\n\t\t\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm jtl-ew-paragraph--align-left\">User experience (UX for short) basically describes a user\u2019s experience when applying a product, system or service. In the context of an online store, this refers to all points of contact that arise between visitors and the digital store front \u2013 from the first page view to parcel delivery and beyond.<\/p>\t\t\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm jtl-ew-paragraph--align-left\"><strong>The Experience includes, among other things:<\/strong><\/p>\t\t\n\n\n\n\n\n\t\n<div class=\"e-con e-atomic-element  jtl-ew-icon-list jtl-ew-space-after-16 jtl-ew-icon-list--icon-top jtl-ew-icon-list--color-tech-blue \"\n\tdata-id=\"c0ade49\"\n\tdata-element_type=\"jtl-icon-list\"\n\tdata-e-type=\"jtl-icon-list\"\n\tdata-interaction-id=\"c0ade49\"\n\t\tstyle=\"--jtl-ew-icon-list-icon-size: 20px; --jtl-ew-icon-list-gap: 20px; --jtl-ew-icon-list-row-gap: 16px\"\n\t\n>\n\t\n<div class=\"e-con e-atomic-element  jtl-ew-icon-list__item \"\n\tdata-id=\"32df371\"\n\tdata-element_type=\"jtl-icon-list-item\"\n\tdata-e-type=\"jtl-icon-list-item\"\n\tdata-interaction-id=\"32df371\"\n\t\t\n>\n\t<span class=\"jtl-ew-icon-list__icon\" aria-hidden=\"true\">\n\t\t\t\t\t<i class=\"fa-solid fa-arrow-right\"><\/i>\n\t\t\t<\/span>\n\t\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm-tight jtl-ew-paragraph--align-left\">how quickly users can orient themselves<\/p>\t\t\n<\/div>\n\n<div class=\"e-con e-atomic-element  jtl-ew-icon-list__item \"\n\tdata-id=\"db9cd06\"\n\tdata-element_type=\"jtl-icon-list-item\"\n\tdata-e-type=\"jtl-icon-list-item\"\n\tdata-interaction-id=\"db9cd06\"\n\t\t\n>\n\t<span class=\"jtl-ew-icon-list__icon\" aria-hidden=\"true\">\n\t\t\t\t\t<i class=\"fa-solid fa-arrow-right\"><\/i>\n\t\t\t<\/span>\n\t\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm-tight jtl-ew-paragraph--align-left\">how comprehensibly content is structured<\/p>\t\t\n<\/div>\n\n<div class=\"e-con e-atomic-element  jtl-ew-icon-list__item \"\n\tdata-id=\"a505d91\"\n\tdata-element_type=\"jtl-icon-list-item\"\n\tdata-e-type=\"jtl-icon-list-item\"\n\tdata-interaction-id=\"a505d91\"\n\t\t\n>\n\t<span class=\"jtl-ew-icon-list__icon\" aria-hidden=\"true\">\n\t\t\t\t\t<i class=\"fa-solid fa-arrow-right\"><\/i>\n\t\t\t<\/span>\n\t\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm-tight jtl-ew-paragraph--align-left\">how easy the ordering process is<\/p>\t\t\n<\/div>\n\n<div class=\"e-con e-atomic-element  jtl-ew-icon-list__item \"\n\tdata-id=\"83ce50c\"\n\tdata-element_type=\"jtl-icon-list-item\"\n\tdata-e-type=\"jtl-icon-list-item\"\n\tdata-interaction-id=\"83ce50c\"\n\t\t\n>\n\t<span class=\"jtl-ew-icon-list__icon\" aria-hidden=\"true\">\n\t\t\t\t\t<i class=\"fa-solid fa-arrow-right\"><\/i>\n\t\t\t<\/span>\n\t\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm-tight jtl-ew-paragraph--align-left\">Good answers to questions in advance<\/p>\t\t\n<\/div>\n\n<div class=\"e-con e-atomic-element  jtl-ew-icon-list__item \"\n\tdata-id=\"9d43147\"\n\tdata-element_type=\"jtl-icon-list-item\"\n\tdata-e-type=\"jtl-icon-list-item\"\n\tdata-interaction-id=\"9d43147\"\n\t\t\n>\n\t<span class=\"jtl-ew-icon-list__icon\" aria-hidden=\"true\">\n\t\t\t\t\t<i class=\"fa-solid fa-arrow-right\"><\/i>\n\t\t\t<\/span>\n\t\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm-tight jtl-ew-paragraph--align-left\">how safe and valued customers feel<\/p>\t\t\n<\/div>\n\n<\/div>\n\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm jtl-ew-paragraph--align-left\">Among UX experts, the guiding principle has become established: <strong>\u201cThe less the user has to think, the better.\u201d<\/strong> In essence, it\u2019s about <strong>intuitive, clear and smooth processes<\/strong> without unnecessary hurdles. The fewer clicks that lead to the goal and the fewer points of friction, the more convenient the shopping experience.<\/p>\t\t\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm jtl-ew-paragraph--align-left\"><strong>Why should UX be at the top of the online store\u2019s list of priorities?<\/strong><\/p>\t\t\n<\/div>\n\n\n\n\n\n\n<div class=\"e-con e-atomic-element  jtl-ew-grid jtl-ew-space-before-16 jtl-ew-space-after-16 \"\n\tdata-id=\"c142d12\"\n\tdata-element_type=\"jtl-grid\"\n\tdata-e-type=\"jtl-grid\"\n\tdata-interaction-id=\"c142d12\"\n\tstyle=\"--jtl-ew-grid-gap: 32px; --jtl-ew-grid-gap-tablet: 16px; --jtl-ew-grid-columns: 4; --jtl-ew-grid-columns-lg: 2; --jtl-ew-grid-columns-tablet: 1; --jtl-ew-grid-columns-mobile: 1; --jtl-ew-grid-order-1: 2; --jtl-ew-grid-order-2: 3; --jtl-ew-grid-order-3: 1; --jtl-ew-grid-order-4: 4; --jtl-ew-grid-align: stretch; --jtl-ew-grid-justify: start\"\n\t\n>\n\t\n\t\n\n\n\n\n\n\n\n\n<div\n\tclass=\"e-con e-atomic-element  jtl-ew-card jtl-ew-card--md jtl-ew-surface--sand \"\n\tdata-id=\"1ed51ef\"\n\tdata-element_type=\"jtl-card\"\n\tdata-e-type=\"jtl-card\"\n\tdata-interaction-id=\"1ed51ef\"\n\t\t\t\t style=\"--jtl-ew-card-gap: 16px\"\t\t\t\n>\n\t\t\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm jtl-ew-paragraph--align-left\">An online store that works well across all devices increases <strong>customer satisfaction<\/strong>. Visitors become customers \u2013 and ideally regular customers.<\/p>\t\t\n<\/div>\n\n\t\n\n\n\n\n\n\n\n\n<div\n\tclass=\"e-con e-atomic-element  jtl-ew-card jtl-ew-card--md jtl-ew-surface--sand \"\n\tdata-id=\"d3c9d90\"\n\tdata-element_type=\"jtl-card\"\n\tdata-e-type=\"jtl-card\"\n\tdata-interaction-id=\"d3c9d90\"\n\t\t\t\t style=\"--jtl-ew-card-gap: 16px\"\t\t\t\n>\n\t\t\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm jtl-ew-paragraph--align-left\">A well thought-out UX design <strong>makes purchasing decisions easier<\/strong>. Short paths, clear categorization, a transparent checkout \u2013 all this lowers the hurdle to purchase.<\/p>\t\t\n<\/div>\n\n\t\n\n\n\n\n\n\n\n\n<div\n\tclass=\"e-con e-atomic-element  jtl-ew-card jtl-ew-card--md jtl-ew-surface--sand \"\n\tdata-id=\"891ab6a\"\n\tdata-element_type=\"jtl-card\"\n\tdata-e-type=\"jtl-card\"\n\tdata-interaction-id=\"891ab6a\"\n\t\t\t\t style=\"--jtl-ew-card-gap: 16px\"\t\t\t\n>\n\t\t\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm jtl-ew-paragraph--align-left\">Good UX has a <strong>direct impact on sales and margins<\/strong>: Those who feel comfortable are more likely to buy more than planned and come back more often.<\/p>\t\t\n<\/div>\n\n\t\n\n\n\n\n\n\n\n\n<div\n\tclass=\"e-con e-atomic-element  jtl-ew-card jtl-ew-card--md jtl-ew-surface--sand \"\n\tdata-id=\"698cd60\"\n\tdata-element_type=\"jtl-card\"\n\tdata-e-type=\"jtl-card\"\n\tdata-interaction-id=\"698cd60\"\n\t\t\t\t style=\"--jtl-ew-card-gap: 16px\"\t\t\t\n>\n\t\t\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm jtl-ew-paragraph--align-left\">At the same time, <strong>support costs<\/strong> are reduced because many questions are answered before they are asked thanks to clear information, help pages or FAQs.<\/p>\t\t\n<\/div>\n\n<\/div>\n\n\n\n\n<div class=\"e-con e-atomic-element  jtl-ew-columns jtl-ew-columns--align-stretch jtl-ew-columns--collapse-md jtl-ew-columns--measured jtl-ew-columns--measure-start jtl-ew-columns--measure-from-lg \"\n\tdata-id=\"154b297\"\n\tdata-element_type=\"jtl-columns\"\n\tdata-e-type=\"jtl-columns\"\n\tdata-interaction-id=\"154b297\"\n\tstyle=\"--jtl-ew-columns-count: 1; --jtl-ew-columns-gap: 16px; --jtl-ew-columns-measure: 58.3333%\"\n\t\t\n>\n\t\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm jtl-ew-paragraph--align-left\">Another important aspect is <strong>mobile use<\/strong>. The majority of users already make their online purchases primarily via smartphone \u2013 and the trend is rising. Nevertheless, many stores are still not consistently \u201cmobile first\u201d. Pages are overloaded with decorative but unhelpful content or are difficult to use on small screens. Users like to scroll, but only if the content is relevant.<\/p>\t\t\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm jtl-ew-paragraph--align-left\"><strong>Conclusion:<\/strong> Design, layout, content and technology must go <strong>hand in hand<\/strong> to turn prospective customers into paying customers. UX is not a \u201cnice-to-have\u201d, but a key success factor in eCommerce.<\/p>\t\t\n<\/div>\n\n<\/div>\n\n<\/div>\n\n<\/div>\n\n\n\n\n\n<div class=\"e-con e-atomic-element  jtl-ew-section jtl-ew-section--wide jtl-ew-section--flush-top jtl-ew-section--flush-bottom \"\n\tdata-id=\"cd4c017\"\n\tdata-element_type=\"jtl-section\"\n\tdata-e-type=\"jtl-section\"\n\tdata-interaction-id=\"cd4c017\"\n\tstyle=\"row-gap: 16px; --jtl-ew-section-narrow-gutter: 16px\"\n\t\t\n>\n\t\n\t\n\t\n\n\n\n<div class=\"e-con e-atomic-element  jtl-ew-columns jtl-ew-columns--align-stretch jtl-ew-columns--collapse-md jtl-ew-columns--measured jtl-ew-columns--measure-start jtl-ew-columns--measure-from-lg \"\n\tdata-id=\"3ca4001\"\n\tdata-element_type=\"jtl-columns\"\n\tdata-e-type=\"jtl-columns\"\n\tdata-interaction-id=\"3ca4001\"\n\tstyle=\"--jtl-ew-columns-count: 1; --jtl-ew-columns-gap: 16px; --jtl-ew-columns-measure: 58.3333%\"\n\t\t\n>\n\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t<h2\n\t\tclass=\"jtl-ew-space-after-16 jtl-ew-heading jtl-ew-heading--size-h2-band jtl-ew-heading--align-left jtl-ew-heading--color-dark-blue\"\t\tid=\"anchor-technical-basics-for-a-good-user-experience-in-the-online-store\"\t\t\t>\n\t\t<span class=\"font-weight-bold\">Technical basics<\/span> for a good user experience in the online store\t<\/h2>\n\t\t\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-space-after-16 jtl-ew-paragraph jtl-ew-paragraph--size-body jtl-ew-paragraph--align-left\">The technical basis of a store system has a significant influence on the user experience. Stability, speed and clean structures ensure that the user experience is not clouded by frustration factors. When selecting a store system, the following aspects should therefore be checked in particular.<\/p>\t\t\n<\/div>\n\n\n\n\n<div class=\"e-con e-atomic-element  jtl-ew-columns jtl-ew-columns--align-start jtl-ew-columns--collapse-lg jtl-ew-columns--spans jtl-ew-columns--offset jtl-ew-space-before-48 \"\n\tdata-id=\"c408933\"\n\tdata-element_type=\"jtl-columns\"\n\tdata-e-type=\"jtl-columns\"\n\tdata-interaction-id=\"c408933\"\n\tstyle=\"--jtl-ew-columns-count: 2; --jtl-ew-columns-gap: 30px; --jtl-ew-columns-template: minmax(0, calc(50% - 15px)) minmax(0, calc(41.666666666667% - 17.5px))\"\n\t\t\n>\n\t\n\n\n\n<div class=\"e-con e-atomic-element  jtl-ew-columns jtl-ew-columns--align-stretch jtl-ew-columns--collapse-md \"\n\tdata-id=\"e956d07\"\n\tdata-element_type=\"jtl-columns\"\n\tdata-e-type=\"jtl-columns\"\n\tdata-interaction-id=\"e956d07\"\n\tstyle=\"--jtl-ew-columns-count: 1; --jtl-ew-columns-gap: 16px\"\n\t\t\n>\n\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t<h3\n\t\tclass=\"jtl-ew-space-after-16 jtl-ew-heading jtl-ew-heading--size-h-guide jtl-ew-heading--align-left jtl-ew-heading--color-dark-blue\"\t\t\t\t\t>\n\t\tNavigation & information architecture\t<\/h3>\n\t\t\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm jtl-ew-paragraph--align-left\">Navigation is a core element of user guidance. It determines whether visitors quickly grasp the information: <strong>What is available here? Where can I find what I\u2019m looking for? <\/strong><\/p>\t\t\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm jtl-ew-paragraph--align-left\"><strong>Important points:<\/strong><\/p>\t\t\n\n\n\n\n\n\t\n<div class=\"e-con e-atomic-element  jtl-ew-icon-list jtl-ew-space-after-16 jtl-ew-icon-list--icon-top jtl-ew-icon-list--color-tech-blue \"\n\tdata-id=\"55e9944\"\n\tdata-element_type=\"jtl-icon-list\"\n\tdata-e-type=\"jtl-icon-list\"\n\tdata-interaction-id=\"55e9944\"\n\t\tstyle=\"--jtl-ew-icon-list-icon-size: 20px; --jtl-ew-icon-list-gap: 20px; --jtl-ew-icon-list-row-gap: 16px\"\n\t\n>\n\t\n<div class=\"e-con e-atomic-element  jtl-ew-icon-list__item \"\n\tdata-id=\"4bc99bf\"\n\tdata-element_type=\"jtl-icon-list-item\"\n\tdata-e-type=\"jtl-icon-list-item\"\n\tdata-interaction-id=\"4bc99bf\"\n\t\t\n>\n\t<span class=\"jtl-ew-icon-list__icon\" aria-hidden=\"true\">\n\t\t\t\t\t<i class=\"fa-solid fa-arrow-right\"><\/i>\n\t\t\t<\/span>\n\t\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm-tight jtl-ew-paragraph--align-left\">The navigation structure should be <strong>logical, understandable and streamlined<\/strong>.<\/p>\t\t\n<\/div>\n\n<div class=\"e-con e-atomic-element  jtl-ew-icon-list__item \"\n\tdata-id=\"52b85c6\"\n\tdata-element_type=\"jtl-icon-list-item\"\n\tdata-e-type=\"jtl-icon-list-item\"\n\tdata-interaction-id=\"52b85c6\"\n\t\t\n>\n\t<span class=\"jtl-ew-icon-list__icon\" aria-hidden=\"true\">\n\t\t\t\t\t<i class=\"fa-solid fa-arrow-right\"><\/i>\n\t\t\t<\/span>\n\t\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm-tight jtl-ew-paragraph--align-left\">Top categories and subcategories must reflect the \u201cmindset\u201d of the customer, not the internal view of the company.<\/p>\t\t\n<\/div>\n\n<div class=\"e-con e-atomic-element  jtl-ew-icon-list__item \"\n\tdata-id=\"d26a162\"\n\tdata-element_type=\"jtl-icon-list-item\"\n\tdata-e-type=\"jtl-icon-list-item\"\n\tdata-interaction-id=\"d26a162\"\n\t\t\n>\n\t<span class=\"jtl-ew-icon-list__icon\" aria-hidden=\"true\">\n\t\t\t\t\t<i class=\"fa-solid fa-arrow-right\"><\/i>\n\t\t\t<\/span>\n\t\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm-tight jtl-ew-paragraph--align-left\">Menu types (e.g. classic main navigation, mega menus, filter bars) should be usable depending on the product range.<\/p>\t\t\n<\/div>\n\n<div class=\"e-con e-atomic-element  jtl-ew-icon-list__item \"\n\tdata-id=\"0152c47\"\n\tdata-element_type=\"jtl-icon-list-item\"\n\tdata-e-type=\"jtl-icon-list-item\"\n\tdata-interaction-id=\"0152c47\"\n\t\t\n>\n\t<span class=\"jtl-ew-icon-list__icon\" aria-hidden=\"true\">\n\t\t\t\t\t<i class=\"fa-solid fa-arrow-right\"><\/i>\n\t\t\t<\/span>\n\t\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm-tight jtl-ew-paragraph--align-left\">Categories, filters and internal links should be designed in such a way that important products and content can be accessed with just a few clicks.<\/p>\t\t\n<\/div>\n\n<\/div>\n\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm jtl-ew-paragraph--align-left\">When choosing a store system, it is worth taking a close look at the options for <strong>navigation and information architecture<\/strong>. Good systems allow flexible menu structures, multiple navigation levels and, if necessary, different navigation concepts for desktop and mobile.<\/p>\t\t\n<\/div>\n\n\n\n\n<div class=\"e-con e-atomic-element  jtl-ew-columns jtl-ew-columns--align-stretch jtl-ew-columns--collapse-md \"\n\tdata-id=\"46f9a98\"\n\tdata-element_type=\"jtl-columns\"\n\tdata-e-type=\"jtl-columns\"\n\tdata-interaction-id=\"46f9a98\"\n\tstyle=\"--jtl-ew-columns-count: 1; --jtl-ew-columns-gap: 16px\"\n\t\t\n>\n\t\t\t\t\t\n\t\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\n\t\n\t\t\n\t<div class=\"jtl-ew-image jtl-ew-image--radius-sm jtl-ew-image--align-left jtl-ew-image--valign-top  jtl-ew-image--fit-natural\" style=\"--jtl-ew-image-width: 100%;\">\n\t\t<img class=\"jtl-ew-image__img\"\n\t\t\t\t\t\t\t\t\t\t\t\tid=\"321956\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tsrc=\"https:\/\/jtl-split-greyhound.betterscale.dev\/wp-content\/themes\/jtl\/overrides\/assets\/theme-shopsystem-ux-design-onlineshop\/en\/onlineshop-navigation-und-informationsarchitektur-beispiel.svg?v=1788778842\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\twidth=\"0\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\theight=\"0\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tsrcset=\"\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\talt=\"Example graphic of an online shop information architecture with main navigation, subcategories, breadcrumbs, and filters.\"\n\t\t\t\t\t\t\t\t\t\/>\n\t<\/div>\n\t\t\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-caption-guide jtl-ew-paragraph--align-center\">Clear navigation is based on the customer's way of thinking - not on internal structures.<\/p>\t\t\n<\/div>\n\n<\/div>\n\n\n\n\n<div class=\"e-con e-atomic-element  jtl-ew-columns jtl-ew-columns--align-start jtl-ew-columns--collapse-lg jtl-ew-columns--spans jtl-ew-columns--offset jtl-ew-space-before-48 \"\n\tdata-id=\"d20aa5f\"\n\tdata-element_type=\"jtl-columns\"\n\tdata-e-type=\"jtl-columns\"\n\tdata-interaction-id=\"d20aa5f\"\n\tstyle=\"--jtl-ew-columns-count: 2; --jtl-ew-columns-gap: 30px; --jtl-ew-columns-template: minmax(0, calc(41.666666666667% - 17.5px)) minmax(0, calc(50% - 15px))\"\n\t\t\n>\n\t\n\n\n\n<div class=\"e-con e-atomic-element  jtl-ew-columns jtl-ew-columns--align-stretch jtl-ew-columns--collapse-md \"\n\tdata-id=\"d59d4de\"\n\tdata-element_type=\"jtl-columns\"\n\tdata-e-type=\"jtl-columns\"\n\tdata-interaction-id=\"d59d4de\"\n\tstyle=\"--jtl-ew-columns-count: 1; --jtl-ew-columns-gap: 16px\"\n\t\t\n>\n\t\t\t\t\t\n\t\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\n\t\n\t\t\n\t<div class=\"jtl-ew-image jtl-ew-image--radius-sm jtl-ew-image--align-left jtl-ew-image--valign-top  jtl-ew-image--fit-natural\" style=\"--jtl-ew-image-width: 100%;\">\n\t\t<img class=\"jtl-ew-image__img\"\n\t\t\t\t\t\t\t\t\t\t\t\tid=\"321980\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tsrc=\"https:\/\/jtl-split-greyhound.betterscale.dev\/wp-content\/themes\/jtl\/overrides\/assets\/theme-shopsystem-ux-design-onlineshop\/en\/intelligente-suche-und-filter-im-onlineshop-beispiel.svg?v=1788778842\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\twidth=\"0\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\theight=\"0\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tsrcset=\"\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\talt=\"Graphic shows an intelligent search function with auto-suggest and error-tolerant input, as well as filtering and sorting options in the online shop.\"\n\t\t\t\t\t\t\t\t\t\/>\n\t<\/div>\n\t\t\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-caption-guide jtl-ew-paragraph--align-center\">For many users, an intelligent search with suitable filters is the quickest way to find the right product.<\/p>\t\t\n<\/div>\n\n\n\n\n<div class=\"e-con e-atomic-element  jtl-ew-columns jtl-ew-columns--align-stretch jtl-ew-columns--collapse-md \"\n\tdata-id=\"36c7da2\"\n\tdata-element_type=\"jtl-columns\"\n\tdata-e-type=\"jtl-columns\"\n\tdata-interaction-id=\"36c7da2\"\n\tstyle=\"--jtl-ew-columns-count: 1; --jtl-ew-columns-gap: 16px\"\n\t\t\n>\n\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t<h3\n\t\tclass=\"jtl-ew-space-after-16 jtl-ew-heading jtl-ew-heading--size-h-guide jtl-ew-heading--align-left jtl-ew-heading--color-dark-blue\"\t\t\t\t\t>\n\t\tIntelligent search & filter\t<\/h3>\n\t\t\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm jtl-ew-paragraph--align-left\">For many users, the search function is the fastest way to find a product. It becomes a decisive UX factor, especially for larger product ranges. <strong>Modern search and filter systems should:<\/strong><\/p>\t\t\n\n\n\n\n\n\t\n<div class=\"e-con e-atomic-element  jtl-ew-icon-list jtl-ew-space-after-16 jtl-ew-icon-list--icon-top jtl-ew-icon-list--color-tech-blue \"\n\tdata-id=\"ad38d3d\"\n\tdata-element_type=\"jtl-icon-list\"\n\tdata-e-type=\"jtl-icon-list\"\n\tdata-interaction-id=\"ad38d3d\"\n\t\tstyle=\"--jtl-ew-icon-list-icon-size: 20px; --jtl-ew-icon-list-gap: 20px; --jtl-ew-icon-list-row-gap: 16px\"\n\t\n>\n\t\n<div class=\"e-con e-atomic-element  jtl-ew-icon-list__item \"\n\tdata-id=\"edfa6b4\"\n\tdata-element_type=\"jtl-icon-list-item\"\n\tdata-e-type=\"jtl-icon-list-item\"\n\tdata-interaction-id=\"edfa6b4\"\n\t\t\n>\n\t<span class=\"jtl-ew-icon-list__icon\" aria-hidden=\"true\">\n\t\t\t\t\t<i class=\"fa-solid fa-arrow-right\"><\/i>\n\t\t\t<\/span>\n\t\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm-tight jtl-ew-paragraph--align-left\">be error-tolerant (typos, singular\/plural, hyphens, etc.)<\/p>\t\t\n<\/div>\n\n<div class=\"e-con e-atomic-element  jtl-ew-icon-list__item \"\n\tdata-id=\"6e8626a\"\n\tdata-element_type=\"jtl-icon-list-item\"\n\tdata-e-type=\"jtl-icon-list-item\"\n\tdata-interaction-id=\"6e8626a\"\n\t\t\n>\n\t<span class=\"jtl-ew-icon-list__icon\" aria-hidden=\"true\">\n\t\t\t\t\t<i class=\"fa-solid fa-arrow-right\"><\/i>\n\t\t\t<\/span>\n\t\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm-tight jtl-ew-paragraph--align-left\">Recognize synonyms<\/p>\t\t\n<\/div>\n\n<div class=\"e-con e-atomic-element  jtl-ew-icon-list__item \"\n\tdata-id=\"8a48f77\"\n\tdata-element_type=\"jtl-icon-list-item\"\n\tdata-e-type=\"jtl-icon-list-item\"\n\tdata-interaction-id=\"8a48f77\"\n\t\t\n>\n\t<span class=\"jtl-ew-icon-list__icon\" aria-hidden=\"true\">\n\t\t\t\t\t<i class=\"fa-solid fa-arrow-right\"><\/i>\n\t\t\t<\/span>\n\t\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm-tight jtl-ew-paragraph--align-left\">Provide auto-suggestions and suggestions as you type<\/p>\t\t\n<\/div>\n\n<div class=\"e-con e-atomic-element  jtl-ew-icon-list__item \"\n\tdata-id=\"f810a9b\"\n\tdata-element_type=\"jtl-icon-list-item\"\n\tdata-e-type=\"jtl-icon-list-item\"\n\tdata-interaction-id=\"f810a9b\"\n\t\t\n>\n\t<span class=\"jtl-ew-icon-list__icon\" aria-hidden=\"true\">\n\t\t\t\t\t<i class=\"fa-solid fa-arrow-right\"><\/i>\n\t\t\t<\/span>\n\t\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm-tight jtl-ew-paragraph--align-left\">Provide useful filter and sorting options (price, brand, size, color, availability, etc.)<\/p>\t\t\n<\/div>\n\n<div class=\"e-con e-atomic-element  jtl-ew-icon-list__item \"\n\tdata-id=\"b936840\"\n\tdata-element_type=\"jtl-icon-list-item\"\n\tdata-e-type=\"jtl-icon-list-item\"\n\tdata-interaction-id=\"b936840\"\n\t\t\n>\n\t<span class=\"jtl-ew-icon-list__icon\" aria-hidden=\"true\">\n\t\t\t\t\t<i class=\"fa-solid fa-arrow-right\"><\/i>\n\t\t\t<\/span>\n\t\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm-tight jtl-ew-paragraph--align-left\">Enable ranking logic (e.g. according to relevance, top seller, margin)<\/p>\t\t\n<\/div>\n\n<\/div>\n\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm jtl-ew-paragraph--align-left\">For retailers with an extensive product range, the quality of the search should be a <strong>key criterion when selecting a store system<\/strong>. Powerful search solutions or integrated search modules with AI support are particularly worthwhile here.<\/p>\t\t\n<\/div>\n\n<\/div>\n\n\n\n\n<div class=\"e-con e-atomic-element  jtl-ew-columns jtl-ew-columns--align-start jtl-ew-columns--collapse-lg jtl-ew-columns--spans jtl-ew-columns--offset jtl-ew-space-before-48 \"\n\tdata-id=\"f5bc305\"\n\tdata-element_type=\"jtl-columns\"\n\tdata-e-type=\"jtl-columns\"\n\tdata-interaction-id=\"f5bc305\"\n\tstyle=\"--jtl-ew-columns-count: 2; --jtl-ew-columns-gap: 30px; --jtl-ew-columns-template: minmax(0, calc(50% - 15px)) minmax(0, calc(41.666666666667% - 17.5px))\"\n\t\t\n>\n\t\n\n\n\n<div class=\"e-con e-atomic-element  jtl-ew-columns jtl-ew-columns--align-stretch jtl-ew-columns--collapse-md \"\n\tdata-id=\"9455d82\"\n\tdata-element_type=\"jtl-columns\"\n\tdata-e-type=\"jtl-columns\"\n\tdata-interaction-id=\"9455d82\"\n\tstyle=\"--jtl-ew-columns-count: 1; --jtl-ew-columns-gap: 16px\"\n\t\t\n>\n\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t<h3\n\t\tclass=\"jtl-ew-space-after-16 jtl-ew-heading jtl-ew-heading--size-h-guide jtl-ew-heading--align-left jtl-ew-heading--color-dark-blue\"\t\t\t\t\t>\n\t\tError pages & error tolerance\t<\/h3>\n\t\t\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm jtl-ew-paragraph--align-left\">Orphaned links and 404 error pages are poison for the user experience. Anyone who lands on an error message feels frustrated and often cancels. <strong>This makes it all the more important<\/strong> that:<\/p>\t\t\n\n\n\n\n\n\t\n<div class=\"e-con e-atomic-element  jtl-ew-icon-list jtl-ew-space-after-16 jtl-ew-icon-list--icon-top jtl-ew-icon-list--color-tech-blue \"\n\tdata-id=\"cfe84bf\"\n\tdata-element_type=\"jtl-icon-list\"\n\tdata-e-type=\"jtl-icon-list\"\n\tdata-interaction-id=\"cfe84bf\"\n\t\tstyle=\"--jtl-ew-icon-list-icon-size: 20px; --jtl-ew-icon-list-gap: 20px; --jtl-ew-icon-list-row-gap: 16px\"\n\t\n>\n\t\n<div class=\"e-con e-atomic-element  jtl-ew-icon-list__item \"\n\tdata-id=\"09eba22\"\n\tdata-element_type=\"jtl-icon-list-item\"\n\tdata-e-type=\"jtl-icon-list-item\"\n\tdata-interaction-id=\"09eba22\"\n\t\t\n>\n\t<span class=\"jtl-ew-icon-list__icon\" aria-hidden=\"true\">\n\t\t\t\t\t<i class=\"fa-solid fa-arrow-right\"><\/i>\n\t\t\t<\/span>\n\t\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm-tight jtl-ew-paragraph--align-left\"><strong>redirects (301 redirects)<\/strong> can be set up when URLs are changed or content is moved.<\/p>\t\t\n<\/div>\n\n<div class=\"e-con e-atomic-element  jtl-ew-icon-list__item \"\n\tdata-id=\"faee124\"\n\tdata-element_type=\"jtl-icon-list-item\"\n\tdata-e-type=\"jtl-icon-list-item\"\n\tdata-interaction-id=\"faee124\"\n\t\t\n>\n\t<span class=\"jtl-ew-icon-list__icon\" aria-hidden=\"true\">\n\t\t\t\t\t<i class=\"fa-solid fa-arrow-right\"><\/i>\n\t\t\t<\/span>\n\t\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm-tight jtl-ew-paragraph--align-left\">there is a <strong>user-friendly 404 page<\/strong> that catches users \u2013 e.g. with a search function, links to important categories and a button to the home page.<\/p>\t\t\n<\/div>\n\n<div class=\"e-con e-atomic-element  jtl-ew-icon-list__item \"\n\tdata-id=\"d90cba7\"\n\tdata-element_type=\"jtl-icon-list-item\"\n\tdata-e-type=\"jtl-icon-list-item\"\n\tdata-interaction-id=\"d90cba7\"\n\t\t\n>\n\t<span class=\"jtl-ew-icon-list__icon\" aria-hidden=\"true\">\n\t\t\t\t\t<i class=\"fa-solid fa-arrow-right\"><\/i>\n\t\t\t<\/span>\n\t\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm-tight jtl-ew-paragraph--align-left\">Retailers should regularly check for broken links (e.g. via the Google Search Console or integrated store system tools).<\/p>\t\t\n<\/div>\n\n<\/div>\n\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm jtl-ew-paragraph--align-left\">Good store systems offer functions or extensions to efficiently manage redirects and create individual error pages. Ideally, they also support the detection of dead links. All of this contributes to a stable, trustworthy user experience.<\/p>\t\t\n<\/div>\n\n\n\n\n<div class=\"e-con e-atomic-element  jtl-ew-columns jtl-ew-columns--align-stretch jtl-ew-columns--collapse-md \"\n\tdata-id=\"7e99a3e\"\n\tdata-element_type=\"jtl-columns\"\n\tdata-e-type=\"jtl-columns\"\n\tdata-interaction-id=\"7e99a3e\"\n\tstyle=\"--jtl-ew-columns-count: 1; --jtl-ew-columns-gap: 16px\"\n\t\t\n>\n\t\t\t\t\t\n\t\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\n\t\n\t\t\n\t<div class=\"jtl-ew-image jtl-ew-image--radius-sm jtl-ew-image--align-left jtl-ew-image--valign-top  jtl-ew-image--fit-natural\" style=\"--jtl-ew-image-width: 100%;\">\n\t\t<img class=\"jtl-ew-image__img\"\n\t\t\t\t\t\t\t\t\t\t\t\tid=\"321950\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tsrc=\"https:\/\/jtl-split-greyhound.betterscale.dev\/wp-content\/themes\/jtl\/overrides\/assets\/theme-shopsystem-ux-design-onlineshop\/en\/benutzerfreundliche-404-fehlerseite-onlineshop.svg?v=1788778842\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\twidth=\"0\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\theight=\"0\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tsrcset=\"\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\talt=\"Graphic compares a basic 404 error page without support options to a user-friendly 404 page with search, categories, and a link back to the homepage.\"\n\t\t\t\t\t\t\t\t\t\/>\n\t<\/div>\n\t\t\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-caption-guide jtl-ew-paragraph--align-center\">Instead of dead ends: Good error pages pick up users and lead them back to the product range.<\/p>\t\t\n<\/div>\n\n<\/div>\n\n\n\n\n<div class=\"e-con e-atomic-element  jtl-ew-columns jtl-ew-columns--align-start jtl-ew-columns--collapse-lg jtl-ew-columns--spans jtl-ew-columns--offset jtl-ew-space-before-48 \"\n\tdata-id=\"391d9f1\"\n\tdata-element_type=\"jtl-columns\"\n\tdata-e-type=\"jtl-columns\"\n\tdata-interaction-id=\"391d9f1\"\n\tstyle=\"--jtl-ew-columns-count: 2; --jtl-ew-columns-gap: 30px; --jtl-ew-columns-template: minmax(0, calc(41.666666666667% - 17.5px)) minmax(0, calc(50% - 15px))\"\n\t\t\n>\n\t\n\n\n\n<div class=\"e-con e-atomic-element  jtl-ew-columns jtl-ew-columns--align-stretch jtl-ew-columns--collapse-md \"\n\tdata-id=\"48416c2\"\n\tdata-element_type=\"jtl-columns\"\n\tdata-e-type=\"jtl-columns\"\n\tdata-interaction-id=\"48416c2\"\n\tstyle=\"--jtl-ew-columns-count: 1; --jtl-ew-columns-gap: 16px\"\n\t\t\n>\n\t\t\t\t\t\n\t\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\n\t\n\t\t\n\t<div class=\"jtl-ew-image jtl-ew-image--radius-sm jtl-ew-image--align-left jtl-ew-image--valign-top  jtl-ew-image--fit-natural\" style=\"--jtl-ew-image-width: 100%;\">\n\t\t<img class=\"jtl-ew-image__img\"\n\t\t\t\t\t\t\t\t\t\t\t\tid=\"321968\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tsrc=\"https:\/\/jtl-split-greyhound.betterscale.dev\/wp-content\/themes\/jtl\/overrides\/assets\/theme-shopsystem-ux-design-onlineshop\/en\/ladezeiten-performance-und-responsive-design-onlineshop.svg?v=1788778842\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\twidth=\"0\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\theight=\"0\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tsrcset=\"\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\talt=\"Graphic shows decreasing conversion rates with longer load times and compares a desktop and mobile view of a responsive online shop.\"\n\t\t\t\t\t\t\t\t\t\/>\n\t<\/div>\n\t\t\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-caption-guide jtl-ew-paragraph--align-center\">Good UX needs technology: fast loading times and a responsive design on all devices.<\/p>\t\t\n<\/div>\n\n\n\n\n<div class=\"e-con e-atomic-element  jtl-ew-columns jtl-ew-columns--align-stretch jtl-ew-columns--collapse-md \"\n\tdata-id=\"5679f43\"\n\tdata-element_type=\"jtl-columns\"\n\tdata-e-type=\"jtl-columns\"\n\tdata-interaction-id=\"5679f43\"\n\tstyle=\"--jtl-ew-columns-count: 1; --jtl-ew-columns-gap: 16px\"\n\t\t\n>\n\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t<h3\n\t\tclass=\"jtl-ew-space-after-16 jtl-ew-heading jtl-ew-heading--size-h-guide jtl-ew-heading--align-left jtl-ew-heading--color-dark-blue\"\t\t\t\t\t>\n\t\tLoading times & performance\t<\/h3>\n\t\t\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm jtl-ew-paragraph--align-left\">Loading times are a critical UX and conversion factor. A delay of just a few seconds can significantly increase the bounce rate. Guideline: Pages should load <strong>noticeably within 1-2 seconds<\/strong>.<\/p>\t\t\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm jtl-ew-paragraph--align-left\"><strong>Relevant points when selecting a store system:<\/strong><\/p>\t\t\n\n\n\n\n\n\t\n<div class=\"e-con e-atomic-element  jtl-ew-icon-list jtl-ew-space-after-16 jtl-ew-icon-list--icon-top jtl-ew-icon-list--color-tech-blue \"\n\tdata-id=\"16077d4\"\n\tdata-element_type=\"jtl-icon-list\"\n\tdata-e-type=\"jtl-icon-list\"\n\tdata-interaction-id=\"16077d4\"\n\t\tstyle=\"--jtl-ew-icon-list-icon-size: 20px; --jtl-ew-icon-list-gap: 20px; --jtl-ew-icon-list-row-gap: 16px\"\n\t\n>\n\t\n<div class=\"e-con e-atomic-element  jtl-ew-icon-list__item \"\n\tdata-id=\"b1b3b19\"\n\tdata-element_type=\"jtl-icon-list-item\"\n\tdata-e-type=\"jtl-icon-list-item\"\n\tdata-interaction-id=\"b1b3b19\"\n\t\t\n>\n\t<span class=\"jtl-ew-icon-list__icon\" aria-hidden=\"true\">\n\t\t\t\t\t<i class=\"fa-solid fa-arrow-right\"><\/i>\n\t\t\t<\/span>\n\t\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm-tight jtl-ew-paragraph--align-left\">High-performance system and clean templates<\/p>\t\t\n<\/div>\n\n<div class=\"e-con e-atomic-element  jtl-ew-icon-list__item \"\n\tdata-id=\"ad1e91f\"\n\tdata-element_type=\"jtl-icon-list-item\"\n\tdata-e-type=\"jtl-icon-list-item\"\n\tdata-interaction-id=\"ad1e91f\"\n\t\t\n>\n\t<span class=\"jtl-ew-icon-list__icon\" aria-hidden=\"true\">\n\t\t\t\t\t<i class=\"fa-solid fa-arrow-right\"><\/i>\n\t\t\t<\/span>\n\t\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm-tight jtl-ew-paragraph--align-left\">Suitable hosting with sufficient resources<\/p>\t\t\n<\/div>\n\n<div class=\"e-con e-atomic-element  jtl-ew-icon-list__item \"\n\tdata-id=\"f416097\"\n\tdata-element_type=\"jtl-icon-list-item\"\n\tdata-e-type=\"jtl-icon-list-item\"\n\tdata-interaction-id=\"f416097\"\n\t\t\n>\n\t<span class=\"jtl-ew-icon-list__icon\" aria-hidden=\"true\">\n\t\t\t\t\t<i class=\"fa-solid fa-arrow-right\"><\/i>\n\t\t\t<\/span>\n\t\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm-tight jtl-ew-paragraph--align-left\">Caching mechanisms to deliver recurring content faster<\/p>\t\t\n<\/div>\n\n<div class=\"e-con e-atomic-element  jtl-ew-icon-list__item \"\n\tdata-id=\"3053523\"\n\tdata-element_type=\"jtl-icon-list-item\"\n\tdata-e-type=\"jtl-icon-list-item\"\n\tdata-interaction-id=\"3053523\"\n\t\t\n>\n\t<span class=\"jtl-ew-icon-list__icon\" aria-hidden=\"true\">\n\t\t\t\t\t<i class=\"fa-solid fa-arrow-right\"><\/i>\n\t\t\t<\/span>\n\t\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm-tight jtl-ew-paragraph--align-left\">Regular updates and database optimizations (ideally by the provider in the case of SaaS solutions)<\/p>\t\t\n<\/div>\n\n<\/div>\n\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm jtl-ew-paragraph--align-left\">The <strong>preparation of the content<\/strong> also plays a major role:<\/p>\t\t\n\n\n\n\n\n\t\n<div class=\"e-con e-atomic-element  jtl-ew-icon-list jtl-ew-space-after-16 jtl-ew-icon-list--icon-top jtl-ew-icon-list--color-tech-blue \"\n\tdata-id=\"673b7b0\"\n\tdata-element_type=\"jtl-icon-list\"\n\tdata-e-type=\"jtl-icon-list\"\n\tdata-interaction-id=\"673b7b0\"\n\t\tstyle=\"--jtl-ew-icon-list-icon-size: 20px; --jtl-ew-icon-list-gap: 20px; --jtl-ew-icon-list-row-gap: 16px\"\n\t\n>\n\t\n<div class=\"e-con e-atomic-element  jtl-ew-icon-list__item \"\n\tdata-id=\"8be0949\"\n\tdata-element_type=\"jtl-icon-list-item\"\n\tdata-e-type=\"jtl-icon-list-item\"\n\tdata-interaction-id=\"8be0949\"\n\t\t\n>\n\t<span class=\"jtl-ew-icon-list__icon\" aria-hidden=\"true\">\n\t\t\t\t\t<i class=\"fa-solid fa-arrow-right\"><\/i>\n\t\t\t<\/span>\n\t\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm-tight jtl-ew-paragraph--align-left\">Images should be compressed and integrated in suitable formats (e.g. WebP).<\/p>\t\t\n<\/div>\n\n<div class=\"e-con e-atomic-element  jtl-ew-icon-list__item \"\n\tdata-id=\"e64a224\"\n\tdata-element_type=\"jtl-icon-list-item\"\n\tdata-e-type=\"jtl-icon-list-item\"\n\tdata-interaction-id=\"e64a224\"\n\t\t\n>\n\t<span class=\"jtl-ew-icon-list__icon\" aria-hidden=\"true\">\n\t\t\t\t\t<i class=\"fa-solid fa-arrow-right\"><\/i>\n\t\t\t<\/span>\n\t\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm-tight jtl-ew-paragraph--align-left\">A store system with integrated image optimization is a clear advantage here \u2013 especially with many product images.<\/p>\t\t\n<\/div>\n\n<div class=\"e-con e-atomic-element  jtl-ew-icon-list__item \"\n\tdata-id=\"8c9c610\"\n\tdata-element_type=\"jtl-icon-list-item\"\n\tdata-e-type=\"jtl-icon-list-item\"\n\tdata-interaction-id=\"8c9c610\"\n\t\t\n>\n\t<span class=\"jtl-ew-icon-list__icon\" aria-hidden=\"true\">\n\t\t\t\t\t<i class=\"fa-solid fa-arrow-right\"><\/i>\n\t\t\t<\/span>\n\t\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm-tight jtl-ew-paragraph--align-left\">Script and CSS files should be kept as lean as possible and only loaded where they are really needed.<\/p>\t\t\n<\/div>\n\n<\/div>\n\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm jtl-ew-paragraph--align-left\">Good performance not only ensures satisfied users, but also has a positive effect on <strong>visibility in search engines<\/strong>.<\/p>\t\t\n<\/div>\n\n<\/div>\n\n\n\n\n<div class=\"e-con e-atomic-element  jtl-ew-columns jtl-ew-columns--align-stretch jtl-ew-columns--collapse-md jtl-ew-columns--offset-top jtl-ew-columns--measured jtl-ew-columns--measure-start \"\n\tdata-id=\"d2731ad\"\n\tdata-element_type=\"jtl-columns\"\n\tdata-e-type=\"jtl-columns\"\n\tdata-interaction-id=\"d2731ad\"\n\tstyle=\"--jtl-ew-columns-count: 1; --jtl-ew-columns-gap: 16px; --jtl-ew-columns-offset-top: 19px; --jtl-ew-columns-measure: 860px\"\n\t\t\n>\n\t\n\t\n\n\n\n\n\n\n\n\n<div\n\tclass=\"e-con e-atomic-element  jtl-ew-card jtl-ew-card--box jtl-ew-surface--light-blue \"\n\tdata-id=\"04ac789\"\n\tdata-element_type=\"jtl-card\"\n\tdata-e-type=\"jtl-card\"\n\tdata-interaction-id=\"04ac789\"\n\t\t\t\t style=\"--jtl-ew-card-gap: 16px\"\t\t\t\n>\n\t\t\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-space-after-16 jtl-ew-paragraph jtl-ew-paragraph--size-body-sm jtl-ew-paragraph--align-left\">Many UX factors \u2013 such as loading times, clear structures or clean error pages \u2013 are also SEO and GAIO-relevant signals. We show you which technical and content-related SEO functions your store system should support on our guide page on GAIO & SEO:<\/p>\t\t\n\n\n\n<div class=\"e-con e-atomic-element  jtl-ew-columns jtl-ew-columns--align-stretch jtl-ew-columns--collapse-md \"\n\tdata-id=\"804783a\"\n\tdata-element_type=\"jtl-columns\"\n\tdata-e-type=\"jtl-columns\"\n\tdata-interaction-id=\"804783a\"\n\tstyle=\"--jtl-ew-columns-count: 1; --jtl-ew-columns-gap: 16px\"\n\t\t\n>\n\t\t\t\t\n<div class=\"jtl-ew-button-wrap jtl-ew-button-wrap--align-left\">\n\t\t\t<a class=\"jtl-ew-button jtl-ew-button--text-link jtl-ew-button--size-standard no-icon\" href=\"\/en\/topics\/ecommerce\/seo\"  target='_self' rel='noopener noreferrer' >\n\t\t\tGAIO &amp; SEO for online stores - what is important?\n\t\t\t\t\t<\/a>\n\t<\/div>\n\t\t\n<\/div>\n\n<\/div>\n\n<\/div>\n\n\n\n\n<div class=\"e-con e-atomic-element  jtl-ew-columns jtl-ew-columns--align-stretch jtl-ew-columns--collapse-md jtl-ew-columns--measured jtl-ew-columns--measure-start jtl-ew-columns--measure-from-lg \"\n\tdata-id=\"b4cc942\"\n\tdata-element_type=\"jtl-columns\"\n\tdata-e-type=\"jtl-columns\"\n\tdata-interaction-id=\"b4cc942\"\n\tstyle=\"--jtl-ew-columns-count: 1; --jtl-ew-columns-gap: 16px; --jtl-ew-columns-measure: 58.3333%\"\n\t\t\n>\n\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t<h3\n\t\tclass=\"jtl-ew-space-before-48 jtl-ew-space-after-16 jtl-ew-heading jtl-ew-heading--size-h-guide jtl-ew-heading--align-left jtl-ew-heading--color-dark-blue\"\t\t\t\t\t>\n\t\tInterfaces for service & after-sales\t<\/h3>\n\t\t\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm jtl-ew-paragraph--align-left\">The user experience does not end with the click on \u201cOrder\u201d. Delivery speed, transparency in shipping, uncomplicated returns and accessible support have a major influence on how customers review the store overall.<\/p>\t\t\n<\/div>\n\n\n\n\n\n\n<div class=\"e-con e-atomic-element  jtl-ew-grid jtl-ew-space-before-16 jtl-ew-space-after-16 \"\n\tdata-id=\"b3805e7\"\n\tdata-element_type=\"jtl-grid\"\n\tdata-e-type=\"jtl-grid\"\n\tdata-interaction-id=\"b3805e7\"\n\tstyle=\"--jtl-ew-grid-gap: 32px; --jtl-ew-grid-gap-tablet: 16px; --jtl-ew-grid-columns: 2; --jtl-ew-grid-columns-tablet: 1; --jtl-ew-grid-columns-mobile: 1; --jtl-ew-grid-align: stretch; --jtl-ew-grid-justify: start\"\n\t\n>\n\t\n\t\n\n\n\n\n\n\n\n\n<div\n\tclass=\"e-con e-atomic-element  jtl-ew-card jtl-ew-card--md jtl-ew-surface--white \"\n\tdata-id=\"ecfbda3\"\n\tdata-element_type=\"jtl-card\"\n\tdata-e-type=\"jtl-card\"\n\tdata-interaction-id=\"ecfbda3\"\n\t\t\t\t style=\"--jtl-ew-card-radius: 46px; --jtl-ew-card-gap: 16px\"\t\t\t\n>\n\t\t\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm jtl-ew-paragraph--align-left\"><strong>A store system should therefore offer interfaces<\/strong> to:<\/p>\t\t\n\n\n\n\n\n\t\n<div class=\"e-con e-atomic-element  jtl-ew-icon-list jtl-ew-space-after-16 jtl-ew-icon-list--icon-top jtl-ew-icon-list--color-tech-blue \"\n\tdata-id=\"6b6c20d\"\n\tdata-element_type=\"jtl-icon-list\"\n\tdata-e-type=\"jtl-icon-list\"\n\tdata-interaction-id=\"6b6c20d\"\n\t\tstyle=\"--jtl-ew-icon-list-icon-size: 20px; --jtl-ew-icon-list-gap: 20px; --jtl-ew-icon-list-row-gap: 16px\"\n\t\n>\n\t\n<div class=\"e-con e-atomic-element  jtl-ew-icon-list__item \"\n\tdata-id=\"d70acd6\"\n\tdata-element_type=\"jtl-icon-list-item\"\n\tdata-e-type=\"jtl-icon-list-item\"\n\tdata-interaction-id=\"d70acd6\"\n\t\t\n>\n\t<span class=\"jtl-ew-icon-list__icon\" aria-hidden=\"true\">\n\t\t\t\t\t<i class=\"fa-solid fa-arrow-right\"><\/i>\n\t\t\t<\/span>\n\t\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm-tight jtl-ew-paragraph--align-left\">Payment service providers (e.g. PayPal, credit card, wallet solutions)<\/p>\t\t\n<\/div>\n\n<div class=\"e-con e-atomic-element  jtl-ew-icon-list__item \"\n\tdata-id=\"87fa6f9\"\n\tdata-element_type=\"jtl-icon-list-item\"\n\tdata-e-type=\"jtl-icon-list-item\"\n\tdata-interaction-id=\"87fa6f9\"\n\t\t\n>\n\t<span class=\"jtl-ew-icon-list__icon\" aria-hidden=\"true\">\n\t\t\t\t\t<i class=\"fa-solid fa-arrow-right\"><\/i>\n\t\t\t<\/span>\n\t\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm-tight jtl-ew-paragraph--align-left\">Shipping and logistics service providers<\/p>\t\t\n<\/div>\n\n<div class=\"e-con e-atomic-element  jtl-ew-icon-list__item \"\n\tdata-id=\"ddee95d\"\n\tdata-element_type=\"jtl-icon-list-item\"\n\tdata-e-type=\"jtl-icon-list-item\"\n\tdata-interaction-id=\"ddee95d\"\n\t\t\n>\n\t<span class=\"jtl-ew-icon-list__icon\" aria-hidden=\"true\">\n\t\t\t\t\t<i class=\"fa-solid fa-arrow-right\"><\/i>\n\t\t\t<\/span>\n\t\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm-tight jtl-ew-paragraph--align-left\">merchandise management systems<\/p>\t\t\n<\/div>\n\n<div class=\"e-con e-atomic-element  jtl-ew-icon-list__item \"\n\tdata-id=\"4159fd2\"\n\tdata-element_type=\"jtl-icon-list-item\"\n\tdata-e-type=\"jtl-icon-list-item\"\n\tdata-interaction-id=\"4159fd2\"\n\t\t\n>\n\t<span class=\"jtl-ew-icon-list__icon\" aria-hidden=\"true\">\n\t\t\t\t\t<i class=\"fa-solid fa-arrow-right\"><\/i>\n\t\t\t<\/span>\n\t\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm-tight jtl-ew-paragraph--align-left\">Ticket and support systems<\/p>\t\t\n<\/div>\n\n<div class=\"e-con e-atomic-element  jtl-ew-icon-list__item \"\n\tdata-id=\"af41689\"\n\tdata-element_type=\"jtl-icon-list-item\"\n\tdata-e-type=\"jtl-icon-list-item\"\n\tdata-interaction-id=\"af41689\"\n\t\t\n>\n\t<span class=\"jtl-ew-icon-list__icon\" aria-hidden=\"true\">\n\t\t\t\t\t<i class=\"fa-solid fa-arrow-right\"><\/i>\n\t\t\t<\/span>\n\t\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm-tight jtl-ew-paragraph--align-left\">CRM and email marketing tools, if applicable<\/p>\t\t\n<\/div>\n\n<\/div>\n\n<\/div>\n\n\t\n\n\n\n\n\n\n\n\n<div\n\tclass=\"e-con e-atomic-element  jtl-ew-card jtl-ew-card--md jtl-ew-surface--white \"\n\tdata-id=\"2b7a13d\"\n\tdata-element_type=\"jtl-card\"\n\tdata-e-type=\"jtl-card\"\n\tdata-interaction-id=\"2b7a13d\"\n\t\t\t\t style=\"--jtl-ew-card-radius: 46px; --jtl-ew-card-gap: 16px\"\t\t\t\n>\n\t\t\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm jtl-ew-paragraph--align-left\"><strong>These interfaces can<\/strong> be used to:<\/p>\t\t\n\n\n\n\n\n\t\n<div class=\"e-con e-atomic-element  jtl-ew-icon-list jtl-ew-space-after-16 jtl-ew-icon-list--icon-top jtl-ew-icon-list--color-tech-blue \"\n\tdata-id=\"8fac8cd\"\n\tdata-element_type=\"jtl-icon-list\"\n\tdata-e-type=\"jtl-icon-list\"\n\tdata-interaction-id=\"8fac8cd\"\n\t\tstyle=\"--jtl-ew-icon-list-icon-size: 20px; --jtl-ew-icon-list-gap: 20px; --jtl-ew-icon-list-row-gap: 16px\"\n\t\n>\n\t\n<div class=\"e-con e-atomic-element  jtl-ew-icon-list__item \"\n\tdata-id=\"d1c1df3\"\n\tdata-element_type=\"jtl-icon-list-item\"\n\tdata-e-type=\"jtl-icon-list-item\"\n\tdata-interaction-id=\"d1c1df3\"\n\t\t\n>\n\t<span class=\"jtl-ew-icon-list__icon\" aria-hidden=\"true\">\n\t\t\t\t\t<i class=\"fa-solid fa-arrow-right\"><\/i>\n\t\t\t<\/span>\n\t\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm-tight jtl-ew-paragraph--align-left\">Send status mails automatically<\/p>\t\t\n<\/div>\n\n<div class=\"e-con e-atomic-element  jtl-ew-icon-list__item \"\n\tdata-id=\"34ccab3\"\n\tdata-element_type=\"jtl-icon-list-item\"\n\tdata-e-type=\"jtl-icon-list-item\"\n\tdata-interaction-id=\"34ccab3\"\n\t\t\n>\n\t<span class=\"jtl-ew-icon-list__icon\" aria-hidden=\"true\">\n\t\t\t\t\t<i class=\"fa-solid fa-arrow-right\"><\/i>\n\t\t\t<\/span>\n\t\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm-tight jtl-ew-paragraph--align-left\">Provide tracking links<\/p>\t\t\n<\/div>\n\n<div class=\"e-con e-atomic-element  jtl-ew-icon-list__item \"\n\tdata-id=\"d5a5930\"\n\tdata-element_type=\"jtl-icon-list-item\"\n\tdata-e-type=\"jtl-icon-list-item\"\n\tdata-interaction-id=\"d5a5930\"\n\t\t\n>\n\t<span class=\"jtl-ew-icon-list__icon\" aria-hidden=\"true\">\n\t\t\t\t\t<i class=\"fa-solid fa-arrow-right\"><\/i>\n\t\t\t<\/span>\n\t\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm-tight jtl-ew-paragraph--align-left\">Digitally mapping returns processes<\/p>\t\t\n<\/div>\n\n<div class=\"e-con e-atomic-element  jtl-ew-icon-list__item \"\n\tdata-id=\"2142aad\"\n\tdata-element_type=\"jtl-icon-list-item\"\n\tdata-e-type=\"jtl-icon-list-item\"\n\tdata-interaction-id=\"2142aad\"\n\t\t\n>\n\t<span class=\"jtl-ew-icon-list__icon\" aria-hidden=\"true\">\n\t\t\t\t\t<i class=\"fa-solid fa-arrow-right\"><\/i>\n\t\t\t<\/span>\n\t\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm-tight jtl-ew-paragraph--align-left\">Making service processes more efficient<\/p>\t\t\n<\/div>\n\n<\/div>\n\n<\/div>\n\n<\/div>\n\n\n\n\n<div class=\"e-con e-atomic-element  jtl-ew-columns jtl-ew-columns--align-stretch jtl-ew-columns--collapse-md jtl-ew-columns--measured jtl-ew-columns--measure-start jtl-ew-columns--measure-from-lg \"\n\tdata-id=\"7368126\"\n\tdata-element_type=\"jtl-columns\"\n\tdata-e-type=\"jtl-columns\"\n\tdata-interaction-id=\"7368126\"\n\tstyle=\"--jtl-ew-columns-count: 1; --jtl-ew-columns-gap: 16px; --jtl-ew-columns-measure: 58.3333%\"\n\t\t\n>\n\t\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm jtl-ew-paragraph--align-left\">This not only makes internal work easier, but also significantly improves the <strong>post-purchase experience for customers<\/strong> \u2013 a key component of a holistic user experience.<\/p>\t\t\n<\/div>\n\n\n\n\n<div class=\"e-con e-atomic-element  jtl-ew-columns jtl-ew-columns--align-stretch jtl-ew-columns--collapse-md jtl-ew-columns--offset-top jtl-ew-columns--measured jtl-ew-columns--measure-start \"\n\tdata-id=\"9c0e6b3\"\n\tdata-element_type=\"jtl-columns\"\n\tdata-e-type=\"jtl-columns\"\n\tdata-interaction-id=\"9c0e6b3\"\n\tstyle=\"--jtl-ew-columns-count: 1; --jtl-ew-columns-gap: 16px; --jtl-ew-columns-offset-top: 19px; --jtl-ew-columns-measure: 860px\"\n\t\t\n>\n\t\n\t\n\n\n\n\n\n\n\n\n<div\n\tclass=\"e-con e-atomic-element  jtl-ew-card jtl-ew-card--box jtl-ew-surface--light-blue \"\n\tdata-id=\"d2ba3f2\"\n\tdata-element_type=\"jtl-card\"\n\tdata-e-type=\"jtl-card\"\n\tdata-interaction-id=\"d2ba3f2\"\n\t\t\t\t style=\"--jtl-ew-card-gap: 16px\"\t\t\t\n>\n\t\t\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-space-after-16 jtl-ew-paragraph jtl-ew-paragraph--size-body-sm jtl-ew-paragraph--align-left\">A smooth checkout, transparent delivery times and reliable stock levels are key parts of the user experience \u2013 and are directly dependent on well-integrated processes in the background. You can find out how to combine your store system with merchandise management to ensure stable processes on our guide page:\u201d<\/p>\t\t\n\n\n\n<div class=\"e-con e-atomic-element  jtl-ew-columns jtl-ew-columns--align-stretch jtl-ew-columns--collapse-md \"\n\tdata-id=\"14b66fb\"\n\tdata-element_type=\"jtl-columns\"\n\tdata-e-type=\"jtl-columns\"\n\tdata-interaction-id=\"14b66fb\"\n\tstyle=\"--jtl-ew-columns-count: 1; --jtl-ew-columns-gap: 16px\"\n\t\t\n>\n\t\t\t\t\n<div class=\"jtl-ew-button-wrap jtl-ew-button-wrap--align-left\">\n\t\t\t<a class=\"jtl-ew-button jtl-ew-button--text-link jtl-ew-button--size-standard no-icon\" href=\"\/en\/topics\/ecommerce\/ecommerce-and-erp\"  target='_self' rel='noopener noreferrer' >\n\t\t\tEfficient processes thanks to store system and merchandise management\n\t\t\t\t\t<\/a>\n\t<\/div>\n\t\t\n<\/div>\n\n<\/div>\n\n<\/div>\n\n<\/div>\n\n\n\n\n\n<div class=\"e-con e-atomic-element  jtl-ew-section jtl-ew-section--wide jtl-ew-section--flush-top jtl-ew-section--responsive-medium-bottom \"\n\tdata-id=\"8df0cd5\"\n\tdata-element_type=\"jtl-section\"\n\tdata-e-type=\"jtl-section\"\n\tdata-interaction-id=\"8df0cd5\"\n\tstyle=\"row-gap: 16px; --jtl-ew-section-narrow-gutter: 16px\"\n\t\t\n>\n\t\n\t\n\t\n\t\n\n\n\n\n\n\n\n\n<div\n\tclass=\"e-con e-atomic-element  jtl-ew-card jtl-ew-card--guide-80-16 jtl-ew-surface--white \"\n\tdata-id=\"f2e6df9\"\n\tdata-element_type=\"jtl-card\"\n\tdata-e-type=\"jtl-card\"\n\tdata-interaction-id=\"f2e6df9\"\n\t\t\t\t\t\t\t\n>\n\t\t\n\n\n\n<div class=\"e-con e-atomic-element  jtl-ew-columns jtl-ew-columns--align-stretch jtl-ew-columns--collapse-md \"\n\tdata-id=\"436a0ee\"\n\tdata-element_type=\"jtl-columns\"\n\tdata-e-type=\"jtl-columns\"\n\tdata-interaction-id=\"436a0ee\"\n\tstyle=\"--jtl-ew-columns-count: 1; --jtl-ew-columns-gap: 16px\"\n\t\t\n>\n\t\n\n\n\n<div class=\"e-con e-atomic-element  jtl-ew-columns jtl-ew-columns--align-stretch jtl-ew-columns--collapse-md jtl-ew-columns--measured jtl-ew-columns--measure-start jtl-ew-columns--measure-from-lg \"\n\tdata-id=\"7350f99\"\n\tdata-element_type=\"jtl-columns\"\n\tdata-e-type=\"jtl-columns\"\n\tdata-interaction-id=\"7350f99\"\n\tstyle=\"--jtl-ew-columns-count: 1; --jtl-ew-columns-gap: 16px; --jtl-ew-columns-measure: 58.3333%\"\n\t\t\n>\n\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t<h2\n\t\tclass=\"jtl-ew-space-after-16 jtl-ew-heading jtl-ew-heading--size-h2-guide-tight jtl-ew-heading--align-left jtl-ew-heading--color-dark-blue\"\t\tid=\"anchor-design-store-design-in-the-online-store\"\t\t\t>\n\t\t<span class=\"font-weight-bold\">Design & store design<\/span> in the online store\t<\/h2>\n\t\t\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm jtl-ew-paragraph--align-left\">In addition to the technology, the visual and content design plays a decisive role. A well thought-out online store impresses with <strong>clear structures, consistent design and comprehensible communication.<\/strong><\/p>\t\t\n<\/div>\n\n\n\n\n<div class=\"e-con e-atomic-element  jtl-ew-columns jtl-ew-columns--align-start jtl-ew-columns--collapse-lg jtl-ew-columns--spans jtl-ew-columns--offset jtl-ew-space-before-48 \"\n\tdata-id=\"24f99fc\"\n\tdata-element_type=\"jtl-columns\"\n\tdata-e-type=\"jtl-columns\"\n\tdata-interaction-id=\"24f99fc\"\n\tstyle=\"--jtl-ew-columns-count: 2; --jtl-ew-columns-gap: 30px; --jtl-ew-columns-template: minmax(0, calc(50% - 15px)) minmax(0, calc(41.666666666667% - 17.5px))\"\n\t\t\n>\n\t\n\n\n\n<div class=\"e-con e-atomic-element  jtl-ew-columns jtl-ew-columns--align-stretch jtl-ew-columns--collapse-md \"\n\tdata-id=\"2ecf4da\"\n\tdata-element_type=\"jtl-columns\"\n\tdata-e-type=\"jtl-columns\"\n\tdata-interaction-id=\"2ecf4da\"\n\tstyle=\"--jtl-ew-columns-count: 1; --jtl-ew-columns-gap: 16px\"\n\t\t\n>\n\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t<h3\n\t\tclass=\"jtl-ew-heading jtl-ew-heading--size-h-guide-body jtl-ew-heading--align-left jtl-ew-heading--color-tech-blue\"\t\t\t\t\t>\n\t\tClear structures & visual hierarchy\t<\/h3>\n\t\t\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm jtl-ew-paragraph--align-left\">The same applies to online retail: first impressions count. <strong>Visitors should recognize at first glance:<\/strong><\/p>\t\t\n\n\n\n\n\n\t\n<div class=\"e-con e-atomic-element  jtl-ew-icon-list jtl-ew-space-after-16 jtl-ew-icon-list--icon-top jtl-ew-icon-list--color-tech-blue \"\n\tdata-id=\"ad7847e\"\n\tdata-element_type=\"jtl-icon-list\"\n\tdata-e-type=\"jtl-icon-list\"\n\tdata-interaction-id=\"ad7847e\"\n\t\tstyle=\"--jtl-ew-icon-list-icon-size: 20px; --jtl-ew-icon-list-gap: 20px; --jtl-ew-icon-list-row-gap: 16px\"\n\t\n>\n\t\n<div class=\"e-con e-atomic-element  jtl-ew-icon-list__item \"\n\tdata-id=\"5760283\"\n\tdata-element_type=\"jtl-icon-list-item\"\n\tdata-e-type=\"jtl-icon-list-item\"\n\tdata-interaction-id=\"5760283\"\n\t\t\n>\n\t<span class=\"jtl-ew-icon-list__icon\" aria-hidden=\"true\">\n\t\t\t\t\t<i class=\"fa-solid fa-arrow-right\"><\/i>\n\t\t\t<\/span>\n\t\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm-tight jtl-ew-paragraph--align-left\">What does this store offer?<\/p>\t\t\n<\/div>\n\n<div class=\"e-con e-atomic-element  jtl-ew-icon-list__item \"\n\tdata-id=\"371e284\"\n\tdata-element_type=\"jtl-icon-list-item\"\n\tdata-e-type=\"jtl-icon-list-item\"\n\tdata-interaction-id=\"371e284\"\n\t\t\n>\n\t<span class=\"jtl-ew-icon-list__icon\" aria-hidden=\"true\">\n\t\t\t\t\t<i class=\"fa-solid fa-arrow-right\"><\/i>\n\t\t\t<\/span>\n\t\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm-tight jtl-ew-paragraph--align-left\">Where can I find what interests me?<\/p>\t\t\n<\/div>\n\n<div class=\"e-con e-atomic-element  jtl-ew-icon-list__item \"\n\tdata-id=\"9808ce4\"\n\tdata-element_type=\"jtl-icon-list-item\"\n\tdata-e-type=\"jtl-icon-list-item\"\n\tdata-interaction-id=\"9808ce4\"\n\t\t\n>\n\t<span class=\"jtl-ew-icon-list__icon\" aria-hidden=\"true\">\n\t\t\t\t\t<i class=\"fa-solid fa-arrow-right\"><\/i>\n\t\t\t<\/span>\n\t\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm-tight jtl-ew-paragraph--align-left\">What is the next sensible step?<\/p>\t\t\n<\/div>\n\n<\/div>\n\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm jtl-ew-paragraph--align-left\"><strong>This is important:<\/strong><\/p>\t\t\n\n\n\n\n\n\t\n<div class=\"e-con e-atomic-element  jtl-ew-icon-list jtl-ew-space-after-16 jtl-ew-icon-list--icon-top jtl-ew-icon-list--color-tech-blue \"\n\tdata-id=\"b9e6d0a\"\n\tdata-element_type=\"jtl-icon-list\"\n\tdata-e-type=\"jtl-icon-list\"\n\tdata-interaction-id=\"b9e6d0a\"\n\t\tstyle=\"--jtl-ew-icon-list-icon-size: 20px; --jtl-ew-icon-list-gap: 20px; --jtl-ew-icon-list-row-gap: 16px\"\n\t\n>\n\t\n<div class=\"e-con e-atomic-element  jtl-ew-icon-list__item \"\n\tdata-id=\"c4ff13e\"\n\tdata-element_type=\"jtl-icon-list-item\"\n\tdata-e-type=\"jtl-icon-list-item\"\n\tdata-interaction-id=\"c4ff13e\"\n\t\t\n>\n\t<span class=\"jtl-ew-icon-list__icon\" aria-hidden=\"true\">\n\t\t\t\t\t<i class=\"fa-solid fa-arrow-right\"><\/i>\n\t\t\t<\/span>\n\t\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm-tight jtl-ew-paragraph--align-left\">a clear start page with a clear structure<\/p>\t\t\n<\/div>\n\n<div class=\"e-con e-atomic-element  jtl-ew-icon-list__item \"\n\tdata-id=\"e1b974d\"\n\tdata-element_type=\"jtl-icon-list-item\"\n\tdata-e-type=\"jtl-icon-list-item\"\n\tdata-interaction-id=\"e1b974d\"\n\t\t\n>\n\t<span class=\"jtl-ew-icon-list__icon\" aria-hidden=\"true\">\n\t\t\t\t\t<i class=\"fa-solid fa-arrow-right\"><\/i>\n\t\t\t<\/span>\n\t\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm-tight jtl-ew-paragraph--align-left\">Good category pages with comprehensible sorting<\/p>\t\t\n<\/div>\n\n<div class=\"e-con e-atomic-element  jtl-ew-icon-list__item \"\n\tdata-id=\"4449db4\"\n\tdata-element_type=\"jtl-icon-list-item\"\n\tdata-e-type=\"jtl-icon-list-item\"\n\tdata-interaction-id=\"4449db4\"\n\t\t\n>\n\t<span class=\"jtl-ew-icon-list__icon\" aria-hidden=\"true\">\n\t\t\t\t\t<i class=\"fa-solid fa-arrow-right\"><\/i>\n\t\t\t<\/span>\n\t\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm-tight jtl-ew-paragraph--align-left\">Product detail pages that present all relevant information in an organized manner<\/p>\t\t\n<\/div>\n\n<div class=\"e-con e-atomic-element  jtl-ew-icon-list__item \"\n\tdata-id=\"f334b29\"\n\tdata-element_type=\"jtl-icon-list-item\"\n\tdata-e-type=\"jtl-icon-list-item\"\n\tdata-interaction-id=\"f334b29\"\n\t\t\n>\n\t<span class=\"jtl-ew-icon-list__icon\" aria-hidden=\"true\">\n\t\t\t\t\t<i class=\"fa-solid fa-arrow-right\"><\/i>\n\t\t\t<\/span>\n\t\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm-tight jtl-ew-paragraph--align-left\">Targeted landing pages for campaigns and seasonal focuses<\/p>\t\t\n<\/div>\n\n<\/div>\n\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm jtl-ew-paragraph--align-left\"><strong>The \u201cstandard equipment\u201d of a store system should ideally include:<\/strong><\/p>\t\t\n\n\n\n\n\n\t\n<div class=\"e-con e-atomic-element  jtl-ew-icon-list jtl-ew-space-after-16 jtl-ew-icon-list--icon-top jtl-ew-icon-list--color-tech-blue \"\n\tdata-id=\"5ddf68a\"\n\tdata-element_type=\"jtl-icon-list\"\n\tdata-e-type=\"jtl-icon-list\"\n\tdata-interaction-id=\"5ddf68a\"\n\t\tstyle=\"--jtl-ew-icon-list-icon-size: 20px; --jtl-ew-icon-list-gap: 20px; --jtl-ew-icon-list-row-gap: 16px\"\n\t\n>\n\t\n<div class=\"e-con e-atomic-element  jtl-ew-icon-list__item \"\n\tdata-id=\"b053633\"\n\tdata-element_type=\"jtl-icon-list-item\"\n\tdata-e-type=\"jtl-icon-list-item\"\n\tdata-interaction-id=\"b053633\"\n\t\t\n>\n\t<span class=\"jtl-ew-icon-list__icon\" aria-hidden=\"true\">\n\t\t\t\t\t<i class=\"fa-solid fa-arrow-right\"><\/i>\n\t\t\t<\/span>\n\t\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm-tight jtl-ew-paragraph--align-left\">Various layout options<\/p>\t\t\n<\/div>\n\n<div class=\"e-con e-atomic-element  jtl-ew-icon-list__item \"\n\tdata-id=\"ebd6518\"\n\tdata-element_type=\"jtl-icon-list-item\"\n\tdata-e-type=\"jtl-icon-list-item\"\n\tdata-interaction-id=\"ebd6518\"\n\t\t\n>\n\t<span class=\"jtl-ew-icon-list__icon\" aria-hidden=\"true\">\n\t\t\t\t\t<i class=\"fa-solid fa-arrow-right\"><\/i>\n\t\t\t<\/span>\n\t\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm-tight jtl-ew-paragraph--align-left\">flexible modules for teasers, product lists, banners<\/p>\t\t\n<\/div>\n\n<div class=\"e-con e-atomic-element  jtl-ew-icon-list__item \"\n\tdata-id=\"de41707\"\n\tdata-element_type=\"jtl-icon-list-item\"\n\tdata-e-type=\"jtl-icon-list-item\"\n\tdata-interaction-id=\"de41707\"\n\t\t\n>\n\t<span class=\"jtl-ew-icon-list__icon\" aria-hidden=\"true\">\n\t\t\t\t\t<i class=\"fa-solid fa-arrow-right\"><\/i>\n\t\t\t<\/span>\n\t\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm-tight jtl-ew-paragraph--align-left\">Options for adapting the information hierarchy<\/p>\t\t\n<\/div>\n\n<div class=\"e-con e-atomic-element  jtl-ew-icon-list__item \"\n\tdata-id=\"b0b3888\"\n\tdata-element_type=\"jtl-icon-list-item\"\n\tdata-e-type=\"jtl-icon-list-item\"\n\tdata-interaction-id=\"b0b3888\"\n\t\t\n>\n\t<span class=\"jtl-ew-icon-list__icon\" aria-hidden=\"true\">\n\t\t\t\t\t<i class=\"fa-solid fa-arrow-right\"><\/i>\n\t\t\t<\/span>\n\t\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm-tight jtl-ew-paragraph--align-left\">Design options with which <strong>call-to-actions<\/strong> can be clearly emphasized<\/p>\t\t\n<\/div>\n\n<\/div>\n\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm jtl-ew-paragraph--align-left\">The aim is a design that reflects the brand, but always keeps the focus on the <strong>products and the next steps<\/strong> \u2013 not on purely decorative elements.<\/p>\t\t\n<\/div>\n\n\n\n\n<div class=\"e-con e-atomic-element  jtl-ew-columns jtl-ew-columns--align-stretch jtl-ew-columns--collapse-md \"\n\tdata-id=\"4c0a582\"\n\tdata-element_type=\"jtl-columns\"\n\tdata-e-type=\"jtl-columns\"\n\tdata-interaction-id=\"4c0a582\"\n\tstyle=\"--jtl-ew-columns-count: 1; --jtl-ew-columns-gap: 16px\"\n\t\t\n>\n\t\t\t\t\t\n\t\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\n\t\n\t\t\n\t<div class=\"jtl-ew-image jtl-ew-image--radius-sm jtl-ew-image--align-left jtl-ew-image--valign-top  jtl-ew-image--fit-natural\" style=\"--jtl-ew-image-width: 100%;\">\n\t\t<img class=\"jtl-ew-image__img\"\n\t\t\t\t\t\t\t\t\t\t\t\tid=\"321992\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tsrc=\"https:\/\/jtl-split-greyhound.betterscale.dev\/wp-content\/themes\/jtl\/overrides\/assets\/theme-shopsystem-ux-design-onlineshop\/en\/produktdetailseite-visuelle-hierarchie-ux-design.svg?v=1788778842\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\twidth=\"0\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\theight=\"0\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tsrcset=\"\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\talt=\"Wireframe graphic of a product detail page shows the visual hierarchy of product image, title, price, variants, and call-to-action.\"\n\t\t\t\t\t\t\t\t\t\/>\n\t<\/div>\n\t\t\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-caption-guide jtl-ew-paragraph--align-center\">A clear visual hierarchy guides the eye from the image and title via the price directly to the buy button.<\/p>\t\t\n<\/div>\n\n<\/div>\n\n\n\n\n<div class=\"e-con e-atomic-element  jtl-ew-columns jtl-ew-columns--align-start jtl-ew-columns--collapse-lg jtl-ew-columns--spans jtl-ew-columns--offset jtl-ew-space-before-48 \"\n\tdata-id=\"a13ce65\"\n\tdata-element_type=\"jtl-columns\"\n\tdata-e-type=\"jtl-columns\"\n\tdata-interaction-id=\"a13ce65\"\n\tstyle=\"--jtl-ew-columns-count: 2; --jtl-ew-columns-gap: 30px; --jtl-ew-columns-template: minmax(0, calc(41.666666666667% - 17.5px)) minmax(0, calc(50% - 15px))\"\n\t\t\n>\n\t\n\n\n\n<div class=\"e-con e-atomic-element  jtl-ew-columns jtl-ew-columns--align-stretch jtl-ew-columns--collapse-md \"\n\tdata-id=\"0eb8c6a\"\n\tdata-element_type=\"jtl-columns\"\n\tdata-e-type=\"jtl-columns\"\n\tdata-interaction-id=\"0eb8c6a\"\n\tstyle=\"--jtl-ew-columns-count: 1; --jtl-ew-columns-gap: 16px\"\n\t\t\n>\n\t\t\t\t\t\n\t\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\n\t\n\t\t\n\t<div class=\"jtl-ew-image jtl-ew-image--radius-sm jtl-ew-image--align-left jtl-ew-image--valign-top  jtl-ew-image--fit-natural\" style=\"--jtl-ew-image-width: 100%;\">\n\t\t<img class=\"jtl-ew-image__img\"\n\t\t\t\t\t\t\t\t\t\t\t\tid=\"321986\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tsrc=\"https:\/\/jtl-split-greyhound.betterscale.dev\/wp-content\/themes\/jtl\/overrides\/assets\/theme-shopsystem-ux-design-onlineshop\/en\/checkout-formulare-ohne-huerden-ux-onlineshop.svg?v=1788778842\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\twidth=\"0\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\theight=\"0\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tsrcset=\"\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\talt=\"Graphic shows a three-step checkout process with a progress indicator and a clear form for address details.\"\n\t\t\t\t\t\t\t\t\t\/>\n\t<\/div>\n\t\t\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-caption-guide jtl-ew-paragraph--align-center\">A transparent checkout with few, clearly designed fields significantly reduces abandoned purchases.<\/p>\t\t\n<\/div>\n\n\n\n\n<div class=\"e-con e-atomic-element  jtl-ew-columns jtl-ew-columns--align-stretch jtl-ew-columns--collapse-md \"\n\tdata-id=\"02fbb65\"\n\tdata-element_type=\"jtl-columns\"\n\tdata-e-type=\"jtl-columns\"\n\tdata-interaction-id=\"02fbb65\"\n\tstyle=\"--jtl-ew-columns-count: 1; --jtl-ew-columns-gap: 16px\"\n\t\t\n>\n\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t<h3\n\t\tclass=\"jtl-ew-heading jtl-ew-heading--size-h-guide-body jtl-ew-heading--align-left jtl-ew-heading--color-tech-blue\"\t\t\t\t\t>\n\t\tForms & checkout without hurdles\t<\/h3>\n\t\t\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm jtl-ew-paragraph--align-left\">Forms are a frequent stumbling block in the user experience. The checkout in particular determines whether the purchase is completed or canceled. <strong>Typical problems:<\/strong><\/p>\t\t\n\n\n\n\n\n\t\n<div class=\"e-con e-atomic-element  jtl-ew-icon-list jtl-ew-space-after-16 jtl-ew-icon-list--icon-top jtl-ew-icon-list--color-tech-blue \"\n\tdata-id=\"e372f67\"\n\tdata-element_type=\"jtl-icon-list\"\n\tdata-e-type=\"jtl-icon-list\"\n\tdata-interaction-id=\"e372f67\"\n\t\tstyle=\"--jtl-ew-icon-list-icon-size: 20px; --jtl-ew-icon-list-gap: 20px; --jtl-ew-icon-list-row-gap: 16px\"\n\t\n>\n\t\n<div class=\"e-con e-atomic-element  jtl-ew-icon-list__item \"\n\tdata-id=\"0602d58\"\n\tdata-element_type=\"jtl-icon-list-item\"\n\tdata-e-type=\"jtl-icon-list-item\"\n\tdata-interaction-id=\"0602d58\"\n\t\t\n>\n\t<span class=\"jtl-ew-icon-list__icon\" aria-hidden=\"true\">\n\t\t\t\t\t<i class=\"fa-solid fa-arrow-right\"><\/i>\n\t\t\t<\/span>\n\t\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm-tight jtl-ew-paragraph--align-left\">Obligation to create an account before an order can be placed<\/p>\t\t\n<\/div>\n\n<div class=\"e-con e-atomic-element  jtl-ew-icon-list__item \"\n\tdata-id=\"f9d1f6b\"\n\tdata-element_type=\"jtl-icon-list-item\"\n\tdata-e-type=\"jtl-icon-list-item\"\n\tdata-interaction-id=\"f9d1f6b\"\n\t\t\n>\n\t<span class=\"jtl-ew-icon-list__icon\" aria-hidden=\"true\">\n\t\t\t\t\t<i class=\"fa-solid fa-arrow-right\"><\/i>\n\t\t\t<\/span>\n\t\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm-tight jtl-ew-paragraph--align-left\">too many mandatory fields<\/p>\t\t\n<\/div>\n\n<div class=\"e-con e-atomic-element  jtl-ew-icon-list__item \"\n\tdata-id=\"f99f765\"\n\tdata-element_type=\"jtl-icon-list-item\"\n\tdata-e-type=\"jtl-icon-list-item\"\n\tdata-interaction-id=\"f99f765\"\n\t\t\n>\n\t<span class=\"jtl-ew-icon-list__icon\" aria-hidden=\"true\">\n\t\t\t\t\t<i class=\"fa-solid fa-arrow-right\"><\/i>\n\t\t\t<\/span>\n\t\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm-tight jtl-ew-paragraph--align-left\">Unclear error messages<\/p>\t\t\n<\/div>\n\n<div class=\"e-con e-atomic-element  jtl-ew-icon-list__item \"\n\tdata-id=\"c6fc1aa\"\n\tdata-element_type=\"jtl-icon-list-item\"\n\tdata-e-type=\"jtl-icon-list-item\"\n\tdata-interaction-id=\"c6fc1aa\"\n\t\t\n>\n\t<span class=\"jtl-ew-icon-list__icon\" aria-hidden=\"true\">\n\t\t\t\t\t<i class=\"fa-solid fa-arrow-right\"><\/i>\n\t\t\t<\/span>\n\t\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm-tight jtl-ew-paragraph--align-left\">Lack of transparency about how many more steps will follow<\/p>\t\t\n<\/div>\n\n<\/div>\n\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm jtl-ew-paragraph--align-left\"><strong>Best Practices:<\/strong><\/p>\t\t\n\n\n\n\n\n\t\n<div class=\"e-con e-atomic-element  jtl-ew-icon-list jtl-ew-space-after-16 jtl-ew-icon-list--icon-top jtl-ew-icon-list--color-tech-blue \"\n\tdata-id=\"41462a2\"\n\tdata-element_type=\"jtl-icon-list\"\n\tdata-e-type=\"jtl-icon-list\"\n\tdata-interaction-id=\"41462a2\"\n\t\tstyle=\"--jtl-ew-icon-list-icon-size: 20px; --jtl-ew-icon-list-gap: 20px; --jtl-ew-icon-list-row-gap: 16px\"\n\t\n>\n\t\n<div class=\"e-con e-atomic-element  jtl-ew-icon-list__item \"\n\tdata-id=\"5da6f3f\"\n\tdata-element_type=\"jtl-icon-list-item\"\n\tdata-e-type=\"jtl-icon-list-item\"\n\tdata-interaction-id=\"5da6f3f\"\n\t\t\n>\n\t<span class=\"jtl-ew-icon-list__icon\" aria-hidden=\"true\">\n\t\t\t\t\t<i class=\"fa-solid fa-arrow-right\"><\/i>\n\t\t\t<\/span>\n\t\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm-tight jtl-ew-paragraph--align-left\">Enable <strong>guest orders<\/strong> without the need to register<\/p>\t\t\n<\/div>\n\n<div class=\"e-con e-atomic-element  jtl-ew-icon-list__item \"\n\tdata-id=\"36909dc\"\n\tdata-element_type=\"jtl-icon-list-item\"\n\tdata-e-type=\"jtl-icon-list-item\"\n\tdata-interaction-id=\"36909dc\"\n\t\t\n>\n\t<span class=\"jtl-ew-icon-list__icon\" aria-hidden=\"true\">\n\t\t\t\t\t<i class=\"fa-solid fa-arrow-right\"><\/i>\n\t\t\t<\/span>\n\t\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm-tight jtl-ew-paragraph--align-left\">Only request the necessary data, make extras optional<\/p>\t\t\n<\/div>\n\n<div class=\"e-con e-atomic-element  jtl-ew-icon-list__item \"\n\tdata-id=\"ef6b580\"\n\tdata-element_type=\"jtl-icon-list-item\"\n\tdata-e-type=\"jtl-icon-list-item\"\n\tdata-interaction-id=\"ef6b580\"\n\t\t\n>\n\t<span class=\"jtl-ew-icon-list__icon\" aria-hidden=\"true\">\n\t\t\t\t\t<i class=\"fa-solid fa-arrow-right\"><\/i>\n\t\t\t<\/span>\n\t\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm-tight jtl-ew-paragraph--align-left\">Clear, understandable field labels and help texts<\/p>\t\t\n<\/div>\n\n<div class=\"e-con e-atomic-element  jtl-ew-icon-list__item \"\n\tdata-id=\"71281c2\"\n\tdata-element_type=\"jtl-icon-list-item\"\n\tdata-e-type=\"jtl-icon-list-item\"\n\tdata-interaction-id=\"71281c2\"\n\t\t\n>\n\t<span class=\"jtl-ew-icon-list__icon\" aria-hidden=\"true\">\n\t\t\t\t\t<i class=\"fa-solid fa-arrow-right\"><\/i>\n\t\t\t<\/span>\n\t\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm-tight jtl-ew-paragraph--align-left\">Multi-level forms with progress display for complex processes<\/p>\t\t\n<\/div>\n\n<div class=\"e-con e-atomic-element  jtl-ew-icon-list__item \"\n\tdata-id=\"ba90eb2\"\n\tdata-element_type=\"jtl-icon-list-item\"\n\tdata-e-type=\"jtl-icon-list-item\"\n\tdata-interaction-id=\"ba90eb2\"\n\t\t\n>\n\t<span class=\"jtl-ew-icon-list__icon\" aria-hidden=\"true\">\n\t\t\t\t\t<i class=\"fa-solid fa-arrow-right\"><\/i>\n\t\t\t<\/span>\n\t\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm-tight jtl-ew-paragraph--align-left\">Useful default settings and selection options (e.g. billing address = delivery address)<\/p>\t\t\n<\/div>\n\n<\/div>\n\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm jtl-ew-paragraph--align-left\"><strong>Good store systems support these requirements:<\/strong><\/p>\t\t\n\n\n\n\n\n\t\n<div class=\"e-con e-atomic-element  jtl-ew-icon-list jtl-ew-space-after-16 jtl-ew-icon-list--icon-top jtl-ew-icon-list--color-tech-blue \"\n\tdata-id=\"49fb954\"\n\tdata-element_type=\"jtl-icon-list\"\n\tdata-e-type=\"jtl-icon-list\"\n\tdata-interaction-id=\"49fb954\"\n\t\tstyle=\"--jtl-ew-icon-list-icon-size: 20px; --jtl-ew-icon-list-gap: 20px; --jtl-ew-icon-list-row-gap: 16px\"\n\t\n>\n\t\n<div class=\"e-con e-atomic-element  jtl-ew-icon-list__item \"\n\tdata-id=\"8d155a1\"\n\tdata-element_type=\"jtl-icon-list-item\"\n\tdata-e-type=\"jtl-icon-list-item\"\n\tdata-interaction-id=\"8d155a1\"\n\t\t\n>\n\t<span class=\"jtl-ew-icon-list__icon\" aria-hidden=\"true\">\n\t\t\t\t\t<i class=\"fa-solid fa-arrow-right\"><\/i>\n\t\t\t<\/span>\n\t\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm-tight jtl-ew-paragraph--align-left\">flexibly customizable forms<\/p>\t\t\n<\/div>\n\n<div class=\"e-con e-atomic-element  jtl-ew-icon-list__item \"\n\tdata-id=\"b486f68\"\n\tdata-element_type=\"jtl-icon-list-item\"\n\tdata-e-type=\"jtl-icon-list-item\"\n\tdata-interaction-id=\"b486f68\"\n\t\t\n>\n\t<span class=\"jtl-ew-icon-list__icon\" aria-hidden=\"true\">\n\t\t\t\t\t<i class=\"fa-solid fa-arrow-right\"><\/i>\n\t\t\t<\/span>\n\t\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm-tight jtl-ew-paragraph--align-left\">customizable checkout processes<\/p>\t\t\n<\/div>\n\n<div class=\"e-con e-atomic-element  jtl-ew-icon-list__item \"\n\tdata-id=\"49d9418\"\n\tdata-element_type=\"jtl-icon-list-item\"\n\tdata-e-type=\"jtl-icon-list-item\"\n\tdata-interaction-id=\"49d9418\"\n\t\t\n>\n\t<span class=\"jtl-ew-icon-list__icon\" aria-hidden=\"true\">\n\t\t\t\t\t<i class=\"fa-solid fa-arrow-right\"><\/i>\n\t\t\t<\/span>\n\t\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm-tight jtl-ew-paragraph--align-left\">Options to show or hide fields<\/p>\t\t\n<\/div>\n\n<div class=\"e-con e-atomic-element  jtl-ew-icon-list__item \"\n\tdata-id=\"84e779c\"\n\tdata-element_type=\"jtl-icon-list-item\"\n\tdata-e-type=\"jtl-icon-list-item\"\n\tdata-interaction-id=\"84e779c\"\n\t\t\n>\n\t<span class=\"jtl-ew-icon-list__icon\" aria-hidden=\"true\">\n\t\t\t\t\t<i class=\"fa-solid fa-arrow-right\"><\/i>\n\t\t\t<\/span>\n\t\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm-tight jtl-ew-paragraph--align-left\">Integrated validations for common entries (email, zip code, etc.)<\/p>\t\t\n<\/div>\n\n<\/div>\n\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm jtl-ew-paragraph--align-left\">Forms are thus transformed from an obstacle into an inconspicuous, functional component of a smooth purchasing process.<\/p>\t\t\n<\/div>\n\n<\/div>\n\n\n\n\n<div class=\"e-con e-atomic-element  jtl-ew-columns jtl-ew-columns--align-stretch jtl-ew-columns--collapse-md jtl-ew-columns--measured jtl-ew-columns--measure-start jtl-ew-columns--measure-from-lg \"\n\tdata-id=\"56c5b1b\"\n\tdata-element_type=\"jtl-columns\"\n\tdata-e-type=\"jtl-columns\"\n\tdata-interaction-id=\"56c5b1b\"\n\tstyle=\"--jtl-ew-columns-count: 1; --jtl-ew-columns-gap: 16px; --jtl-ew-columns-measure: 58.3333%\"\n\t\t\n>\n\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t<h3\n\t\tclass=\"jtl-ew-space-before-48 jtl-ew-heading jtl-ew-heading--size-h-guide-body jtl-ew-heading--align-left jtl-ew-heading--color-tech-blue\"\t\t\t\t\t>\n\t\tResponsive, mobile layout\t<\/h3>\n\t\t\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm jtl-ew-paragraph--align-left\">Responsive design ensures that the online store can be used optimally on all devices \u2013 from desktop to tablet to smartphone. Elements automatically adapt to the available space without content becoming illegible or control elements becoming too small.<\/p>\t\t\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm jtl-ew-paragraph--align-left\"><strong>A responsive store system should:<\/strong><\/p>\t\t\n\n\n\n\n\n\t\n<div class=\"e-con e-atomic-element  jtl-ew-icon-list jtl-ew-space-after-16 jtl-ew-icon-list--icon-top jtl-ew-icon-list--color-tech-blue \"\n\tdata-id=\"809833b\"\n\tdata-element_type=\"jtl-icon-list\"\n\tdata-e-type=\"jtl-icon-list\"\n\tdata-interaction-id=\"809833b\"\n\t\tstyle=\"--jtl-ew-icon-list-icon-size: 20px; --jtl-ew-icon-list-gap: 20px; --jtl-ew-icon-list-row-gap: 16px\"\n\t\n>\n\t\n<div class=\"e-con e-atomic-element  jtl-ew-icon-list__item \"\n\tdata-id=\"7ab3fe5\"\n\tdata-element_type=\"jtl-icon-list-item\"\n\tdata-e-type=\"jtl-icon-list-item\"\n\tdata-interaction-id=\"7ab3fe5\"\n\t\t\n>\n\t<span class=\"jtl-ew-icon-list__icon\" aria-hidden=\"true\">\n\t\t\t\t\t<i class=\"fa-solid fa-arrow-right\"><\/i>\n\t\t\t<\/span>\n\t\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm-tight jtl-ew-paragraph--align-left\">offer mobile-optimized menus (e.g. burger menu)<\/p>\t\t\n<\/div>\n\n<div class=\"e-con e-atomic-element  jtl-ew-icon-list__item \"\n\tdata-id=\"3e8fbf5\"\n\tdata-element_type=\"jtl-icon-list-item\"\n\tdata-e-type=\"jtl-icon-list-item\"\n\tdata-interaction-id=\"3e8fbf5\"\n\t\t\n>\n\t<span class=\"jtl-ew-icon-list__icon\" aria-hidden=\"true\">\n\t\t\t\t\t<i class=\"fa-solid fa-arrow-right\"><\/i>\n\t\t\t<\/span>\n\t\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm-tight jtl-ew-paragraph--align-left\">Provide sufficiently large click or tap areas for buttons and links<\/p>\t\t\n<\/div>\n\n<div class=\"e-con e-atomic-element  jtl-ew-icon-list__item \"\n\tdata-id=\"8c42583\"\n\tdata-element_type=\"jtl-icon-list-item\"\n\tdata-e-type=\"jtl-icon-list-item\"\n\tdata-interaction-id=\"8c42583\"\n\t\t\n>\n\t<span class=\"jtl-ew-icon-list__icon\" aria-hidden=\"true\">\n\t\t\t\t\t<i class=\"fa-solid fa-arrow-right\"><\/i>\n\t\t\t<\/span>\n\t\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm-tight jtl-ew-paragraph--align-left\">Select font sizes and spacing so that content remains easy to read<\/p>\t\t\n<\/div>\n\n<div class=\"e-con e-atomic-element  jtl-ew-icon-list__item \"\n\tdata-id=\"16b73fb\"\n\tdata-element_type=\"jtl-icon-list-item\"\n\tdata-e-type=\"jtl-icon-list-item\"\n\tdata-interaction-id=\"16b73fb\"\n\t\t\n>\n\t<span class=\"jtl-ew-icon-list__icon\" aria-hidden=\"true\">\n\t\t\t\t\t<i class=\"fa-solid fa-arrow-right\"><\/i>\n\t\t\t<\/span>\n\t\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm-tight jtl-ew-paragraph--align-left\">Scale images and media flexibly or allow alternative displays for small screens<\/p>\t\t\n<\/div>\n\n<\/div>\n\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm jtl-ew-paragraph--align-left\">Especially with regard to \u201cMobile First\u201d, it is important that the store system supports <strong>mobile templates and components<\/strong> without the need for individual programming for each customization. This is the only way retailers can ensure that the shopping experience is also convincing on small displays.<\/p>\t\t\n<\/div>\n\n<\/div>\n\n<\/div>\n\n<\/div>\n\n\n\n\n\n<div class=\"e-con e-atomic-element  jtl-ew-section jtl-ew-section--wide jtl-ew-section--flush-top jtl-ew-section--responsive-medium-bottom \"\n\tdata-id=\"1198de0\"\n\tdata-element_type=\"jtl-section\"\n\tdata-e-type=\"jtl-section\"\n\tdata-interaction-id=\"1198de0\"\n\tstyle=\"row-gap: 16px; --jtl-ew-section-narrow-gutter: 16px\"\n\t\t\n>\n\t\n\t\n\t\n\n\n\n<div class=\"e-con e-atomic-element  jtl-ew-columns jtl-ew-columns--align-stretch jtl-ew-columns--collapse-md jtl-ew-columns--measured jtl-ew-columns--measure-start jtl-ew-columns--measure-from-lg \"\n\tdata-id=\"8778a31\"\n\tdata-element_type=\"jtl-columns\"\n\tdata-e-type=\"jtl-columns\"\n\tdata-interaction-id=\"8778a31\"\n\tstyle=\"--jtl-ew-columns-count: 1; --jtl-ew-columns-gap: 16px; --jtl-ew-columns-measure: 58.3333%\"\n\t\t\n>\n\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t<h2\n\t\tclass=\"jtl-ew-space-after-16 jtl-ew-heading jtl-ew-heading--size-h2-band jtl-ew-heading--align-left jtl-ew-heading--color-dark-blue\"\t\tid=\"anchor-customer-journey-conversion-optimization-in-the-online-store\"\t\t\t>\n\t\t<span class=\"font-weight-bold\">Customer Journey & Conversion Optimization<\/span> in the online store\t<\/h2>\n\t\t\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm jtl-ew-paragraph--align-left\">In the purchasing decision process, customers go through several phases in which online stores can provide proactive support with tailored assistance and signals. From the above-mentioned error-tolerant search and the initial information about a product, to details for more detailed interest, to confidence-building signals that make a decision easier: There are numerous opportunities for retailers to place information and incentives in such a way that customers are encouraged in their decision to buy a product and trigger an order. The following points should be standard in a good store system.<\/p>\t\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t<h3\n\t\tclass=\"jtl-ew-space-before-48 jtl-ew-heading jtl-ew-heading--size-h-guide jtl-ew-heading--align-left jtl-ew-heading--color-dark-blue\"\t\t\t\t\t>\n\t\tCall-to-actions in the online store\t<\/h3>\n\t\t\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm jtl-ew-paragraph--align-left\">Call-to-actions (CTAs) are requests for action: They tell the user what to do next. <strong>Typical CTAs include:<\/strong><\/p>\t\t\n\n\n\n\n\n\t\n<div class=\"e-con e-atomic-element  jtl-ew-icon-list jtl-ew-space-after-16 jtl-ew-icon-list--icon-top jtl-ew-icon-list--color-tech-blue \"\n\tdata-id=\"904f55b\"\n\tdata-element_type=\"jtl-icon-list\"\n\tdata-e-type=\"jtl-icon-list\"\n\tdata-interaction-id=\"904f55b\"\n\t\tstyle=\"--jtl-ew-icon-list-icon-size: 20px; --jtl-ew-icon-list-gap: 20px; --jtl-ew-icon-list-row-gap: 16px\"\n\t\n>\n\t\n<div class=\"e-con e-atomic-element  jtl-ew-icon-list__item \"\n\tdata-id=\"dbcf1c2\"\n\tdata-element_type=\"jtl-icon-list-item\"\n\tdata-e-type=\"jtl-icon-list-item\"\n\tdata-interaction-id=\"dbcf1c2\"\n\t\t\n>\n\t<span class=\"jtl-ew-icon-list__icon\" aria-hidden=\"true\">\n\t\t\t\t\t<i class=\"fa-solid fa-arrow-right\"><\/i>\n\t\t\t<\/span>\n\t\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm-tight jtl-ew-paragraph--align-left\">\u201cAdd to shopping cart\u201d \/ \u201cBuy now\u201d<\/p>\t\t\n<\/div>\n\n<div class=\"e-con e-atomic-element  jtl-ew-icon-list__item \"\n\tdata-id=\"79260d1\"\n\tdata-element_type=\"jtl-icon-list-item\"\n\tdata-e-type=\"jtl-icon-list-item\"\n\tdata-interaction-id=\"79260d1\"\n\t\t\n>\n\t<span class=\"jtl-ew-icon-list__icon\" aria-hidden=\"true\">\n\t\t\t\t\t<i class=\"fa-solid fa-arrow-right\"><\/i>\n\t\t\t<\/span>\n\t\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm-tight jtl-ew-paragraph--align-left\">\u201cLearn more\u201d<\/p>\t\t\n<\/div>\n\n<div class=\"e-con e-atomic-element  jtl-ew-icon-list__item \"\n\tdata-id=\"a280d64\"\n\tdata-element_type=\"jtl-icon-list-item\"\n\tdata-e-type=\"jtl-icon-list-item\"\n\tdata-interaction-id=\"a280d64\"\n\t\t\n>\n\t<span class=\"jtl-ew-icon-list__icon\" aria-hidden=\"true\">\n\t\t\t\t\t<i class=\"fa-solid fa-arrow-right\"><\/i>\n\t\t\t<\/span>\n\t\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm-tight jtl-ew-paragraph--align-left\">\u201cTo the product\u201d<\/p>\t\t\n<\/div>\n\n<div class=\"e-con e-atomic-element  jtl-ew-icon-list__item \"\n\tdata-id=\"fe15bc1\"\n\tdata-element_type=\"jtl-icon-list-item\"\n\tdata-e-type=\"jtl-icon-list-item\"\n\tdata-interaction-id=\"fe15bc1\"\n\t\t\n>\n\t<span class=\"jtl-ew-icon-list__icon\" aria-hidden=\"true\">\n\t\t\t\t\t<i class=\"fa-solid fa-arrow-right\"><\/i>\n\t\t\t<\/span>\n\t\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm-tight jtl-ew-paragraph--align-left\">\u201cLog in to the newsletter\u201d<\/p>\t\t\n<\/div>\n\n<div class=\"e-con e-atomic-element  jtl-ew-icon-list__item \"\n\tdata-id=\"8762509\"\n\tdata-element_type=\"jtl-icon-list-item\"\n\tdata-e-type=\"jtl-icon-list-item\"\n\tdata-interaction-id=\"8762509\"\n\t\t\n>\n\t<span class=\"jtl-ew-icon-list__icon\" aria-hidden=\"true\">\n\t\t\t\t\t<i class=\"fa-solid fa-arrow-right\"><\/i>\n\t\t\t<\/span>\n\t\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm-tight jtl-ew-paragraph--align-left\">\u201cContact\u201d<\/p>\t\t\n<\/div>\n\n<\/div>\n\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm jtl-ew-paragraph--align-left\"><strong>Good user experience requires CTAs:<\/strong><\/p>\t\t\n\n\n\n\n\n\t\n<div class=\"e-con e-atomic-element  jtl-ew-icon-list jtl-ew-space-after-16 jtl-ew-icon-list--icon-top jtl-ew-icon-list--color-tech-blue \"\n\tdata-id=\"847ab82\"\n\tdata-element_type=\"jtl-icon-list\"\n\tdata-e-type=\"jtl-icon-list\"\n\tdata-interaction-id=\"847ab82\"\n\t\tstyle=\"--jtl-ew-icon-list-icon-size: 20px; --jtl-ew-icon-list-gap: 20px; --jtl-ew-icon-list-row-gap: 16px\"\n\t\n>\n\t\n<div class=\"e-con e-atomic-element  jtl-ew-icon-list__item \"\n\tdata-id=\"98a6dc2\"\n\tdata-element_type=\"jtl-icon-list-item\"\n\tdata-e-type=\"jtl-icon-list-item\"\n\tdata-interaction-id=\"98a6dc2\"\n\t\t\n>\n\t<span class=\"jtl-ew-icon-list__icon\" aria-hidden=\"true\">\n\t\t\t\t\t<i class=\"fa-solid fa-arrow-right\"><\/i>\n\t\t\t<\/span>\n\t\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm-tight jtl-ew-paragraph--align-left\">be clearly formulated and understandable<\/p>\t\t\n<\/div>\n\n<div class=\"e-con e-atomic-element  jtl-ew-icon-list__item \"\n\tdata-id=\"43eb91a\"\n\tdata-element_type=\"jtl-icon-list-item\"\n\tdata-e-type=\"jtl-icon-list-item\"\n\tdata-interaction-id=\"43eb91a\"\n\t\t\n>\n\t<span class=\"jtl-ew-icon-list__icon\" aria-hidden=\"true\">\n\t\t\t\t\t<i class=\"fa-solid fa-arrow-right\"><\/i>\n\t\t\t<\/span>\n\t\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm-tight jtl-ew-paragraph--align-left\">stand out visually without being obtrusive<\/p>\t\t\n<\/div>\n\n<div class=\"e-con e-atomic-element  jtl-ew-icon-list__item \"\n\tdata-id=\"dd8cd68\"\n\tdata-element_type=\"jtl-icon-list-item\"\n\tdata-e-type=\"jtl-icon-list-item\"\n\tdata-interaction-id=\"dd8cd68\"\n\t\t\n>\n\t<span class=\"jtl-ew-icon-list__icon\" aria-hidden=\"true\">\n\t\t\t\t\t<i class=\"fa-solid fa-arrow-right\"><\/i>\n\t\t\t<\/span>\n\t\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm-tight jtl-ew-paragraph--align-left\">fit contextually (e.g. information CTA on advice page, purchase CTA on product page)<\/p>\t\t\n<\/div>\n\n<div class=\"e-con e-atomic-element  jtl-ew-icon-list__item \"\n\tdata-id=\"cd3ff69\"\n\tdata-element_type=\"jtl-icon-list-item\"\n\tdata-e-type=\"jtl-icon-list-item\"\n\tdata-interaction-id=\"cd3ff69\"\n\t\t\n>\n\t<span class=\"jtl-ew-icon-list__icon\" aria-hidden=\"true\">\n\t\t\t\t\t<i class=\"fa-solid fa-arrow-right\"><\/i>\n\t\t\t<\/span>\n\t\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm-tight jtl-ew-paragraph--align-left\">also be easily accessible and operable on mobile devices<\/p>\t\t\n<\/div>\n\n<\/div>\n\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm jtl-ew-paragraph--align-left\">A store system should offer enough flexibility to place CTAs in the relevant places in the layout and adapt their design to the brand design.<\/p>\t\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t<h3\n\t\tclass=\"jtl-ew-space-before-48 jtl-ew-heading jtl-ew-heading--size-h-guide jtl-ew-heading--align-left jtl-ew-heading--color-dark-blue\"\t\t\t\t\t>\n\t\tProduct list and results pages\t<\/h3>\n\t\t\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm jtl-ew-paragraph--align-left\">If a user has set suitable filters via search or categories, the results list decides whether the next click \u2013 the product detail page \u2013 is made.<\/p>\t\t\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm jtl-ew-paragraph--align-left\"><strong>Important elements for good results pages:<\/strong><\/p>\t\t\n\n\n\n\n\n\t\n<div class=\"e-con e-atomic-element  jtl-ew-icon-list jtl-ew-space-after-16 jtl-ew-icon-list--icon-top jtl-ew-icon-list--color-tech-blue \"\n\tdata-id=\"ee163a8\"\n\tdata-element_type=\"jtl-icon-list\"\n\tdata-e-type=\"jtl-icon-list\"\n\tdata-interaction-id=\"ee163a8\"\n\t\tstyle=\"--jtl-ew-icon-list-icon-size: 20px; --jtl-ew-icon-list-gap: 20px; --jtl-ew-icon-list-row-gap: 16px\"\n\t\n>\n\t\n<div class=\"e-con e-atomic-element  jtl-ew-icon-list__item \"\n\tdata-id=\"6c034bd\"\n\tdata-element_type=\"jtl-icon-list-item\"\n\tdata-e-type=\"jtl-icon-list-item\"\n\tdata-interaction-id=\"6c034bd\"\n\t\t\n>\n\t<span class=\"jtl-ew-icon-list__icon\" aria-hidden=\"true\">\n\t\t\t\t\t<i class=\"fa-solid fa-arrow-right\"><\/i>\n\t\t\t<\/span>\n\t\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm-tight jtl-ew-paragraph--align-left\">Clear presentation of products (uniform image sizes, clear structure)<\/p>\t\t\n<\/div>\n\n<div class=\"e-con e-atomic-element  jtl-ew-icon-list__item \"\n\tdata-id=\"c7fceef\"\n\tdata-element_type=\"jtl-icon-list-item\"\n\tdata-e-type=\"jtl-icon-list-item\"\n\tdata-interaction-id=\"c7fceef\"\n\t\t\n>\n\t<span class=\"jtl-ew-icon-list__icon\" aria-hidden=\"true\">\n\t\t\t\t\t<i class=\"fa-solid fa-arrow-right\"><\/i>\n\t\t\t<\/span>\n\t\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm-tight jtl-ew-paragraph--align-left\">Display of the most important information at a glance: Title, image, price, key properties, availability, customer reviews if applicable<\/p>\t\t\n<\/div>\n\n<div class=\"e-con e-atomic-element  jtl-ew-icon-list__item \"\n\tdata-id=\"f8913d6\"\n\tdata-element_type=\"jtl-icon-list-item\"\n\tdata-e-type=\"jtl-icon-list-item\"\n\tdata-interaction-id=\"f8913d6\"\n\t\t\n>\n\t<span class=\"jtl-ew-icon-list__icon\" aria-hidden=\"true\">\n\t\t\t\t\t<i class=\"fa-solid fa-arrow-right\"><\/i>\n\t\t\t<\/span>\n\t\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm-tight jtl-ew-paragraph--align-left\">Useful sorting and filter options<\/p>\t\t\n<\/div>\n\n<div class=\"e-con e-atomic-element  jtl-ew-icon-list__item \"\n\tdata-id=\"c8355a0\"\n\tdata-element_type=\"jtl-icon-list-item\"\n\tdata-e-type=\"jtl-icon-list-item\"\n\tdata-interaction-id=\"c8355a0\"\n\t\t\n>\n\t<span class=\"jtl-ew-icon-list__icon\" aria-hidden=\"true\">\n\t\t\t\t\t<i class=\"fa-solid fa-arrow-right\"><\/i>\n\t\t\t<\/span>\n\t\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm-tight jtl-ew-paragraph--align-left\">Clear marking of variants (sizes, colors, etc.)<\/p>\t\t\n<\/div>\n\n<\/div>\n\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm jtl-ew-paragraph--align-left\">When selecting a store system, retailers should therefore also check how Good <strong>product lists and search results<\/strong> can be <strong>configured<\/strong>: What information can be displayed? How flexible are the layout and filter logic? How well do these pages work on mobile devices?<\/p>\t\t\n<\/div>\n\n\n\n\n<div class=\"e-con e-atomic-element  jtl-ew-columns jtl-ew-columns--align-stretch jtl-ew-columns--collapse-md jtl-ew-columns--offset-top jtl-ew-columns--measured jtl-ew-columns--measure-start \"\n\tdata-id=\"2ddbc35\"\n\tdata-element_type=\"jtl-columns\"\n\tdata-e-type=\"jtl-columns\"\n\tdata-interaction-id=\"2ddbc35\"\n\tstyle=\"--jtl-ew-columns-count: 1; --jtl-ew-columns-gap: 16px; --jtl-ew-columns-offset-top: 19px; --jtl-ew-columns-measure: 860px\"\n\t\t\n>\n\t\n\t\n\n\n\n\n\n\n\n\n<div\n\tclass=\"e-con e-atomic-element  jtl-ew-card jtl-ew-card--box jtl-ew-surface--light-blue \"\n\tdata-id=\"e6a851b\"\n\tdata-element_type=\"jtl-card\"\n\tdata-e-type=\"jtl-card\"\n\tdata-interaction-id=\"e6a851b\"\n\t\t\t\t style=\"--jtl-ew-card-gap: 16px\"\t\t\t\n>\n\t\t\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-space-after-16 jtl-ew-paragraph jtl-ew-paragraph--size-body-sm jtl-ew-paragraph--align-left\">Not every store system offers the same freedom in terms of navigation, layout and customer journey. If UX and design are key success factors for you, it\u2019s worth taking a closer look at the system details. Our checklist will help you to specifically include UX and design requirements in your selection criteria \u2013 you can find the checklist here:<\/p>\t\t\n\n\n\n<div class=\"e-con e-atomic-element  jtl-ew-columns jtl-ew-columns--align-stretch jtl-ew-columns--collapse-md \"\n\tdata-id=\"8086c31\"\n\tdata-element_type=\"jtl-columns\"\n\tdata-e-type=\"jtl-columns\"\n\tdata-interaction-id=\"8086c31\"\n\tstyle=\"--jtl-ew-columns-count: 1; --jtl-ew-columns-gap: 16px\"\n\t\t\n>\n\t\t\t\t\n<div class=\"jtl-ew-button-wrap jtl-ew-button-wrap--align-left\">\n\t\t\t<a class=\"jtl-ew-button jtl-ew-button--text-link jtl-ew-button--size-standard no-icon\" href=\"\/en\/topics\/ecommerce\/selection-criteria-checklist\"  target='_self' rel='noopener noreferrer' >\n\t\t\tThe store system comparison - selection criteria &amp; checklist\n\t\t\t\t\t<\/a>\n\t<\/div>\n\t\t\n<\/div>\n\n<\/div>\n\n<\/div>\n\n\n\n\n<div class=\"e-con e-atomic-element  jtl-ew-columns jtl-ew-columns--align-stretch jtl-ew-columns--collapse-md jtl-ew-columns--measured jtl-ew-columns--measure-start jtl-ew-columns--measure-from-lg \"\n\tdata-id=\"a54e0ac\"\n\tdata-element_type=\"jtl-columns\"\n\tdata-e-type=\"jtl-columns\"\n\tdata-interaction-id=\"a54e0ac\"\n\tstyle=\"--jtl-ew-columns-count: 1; --jtl-ew-columns-gap: 16px; --jtl-ew-columns-measure: 58.3333%\"\n\t\t\n>\n\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t<h3\n\t\tclass=\"jtl-ew-space-before-48 jtl-ew-heading jtl-ew-heading--size-h-guide jtl-ew-heading--align-left jtl-ew-heading--color-dark-blue\"\t\t\t\t\t>\n\t\tPersonalization in the online store\t<\/h3>\n\t\t\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm jtl-ew-paragraph--align-left\">Personalization can significantly improve the user experience if it is used sensibly. The aim is to give users the feeling that the store \u201cunderstands\u201d what they are interested in.<\/p>\t\t\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm jtl-ew-paragraph--align-left\"><strong>Typical examples:<\/strong><\/p>\t\t\n\n\n\n\n\n\t\n<div class=\"e-con e-atomic-element  jtl-ew-icon-list jtl-ew-space-after-16 jtl-ew-icon-list--icon-top jtl-ew-icon-list--color-tech-blue \"\n\tdata-id=\"48b9a7f\"\n\tdata-element_type=\"jtl-icon-list\"\n\tdata-e-type=\"jtl-icon-list\"\n\tdata-interaction-id=\"48b9a7f\"\n\t\tstyle=\"--jtl-ew-icon-list-icon-size: 20px; --jtl-ew-icon-list-gap: 20px; --jtl-ew-icon-list-row-gap: 16px\"\n\t\n>\n\t\n<div class=\"e-con e-atomic-element  jtl-ew-icon-list__item \"\n\tdata-id=\"0b17f6a\"\n\tdata-element_type=\"jtl-icon-list-item\"\n\tdata-e-type=\"jtl-icon-list-item\"\n\tdata-interaction-id=\"0b17f6a\"\n\t\t\n>\n\t<span class=\"jtl-ew-icon-list__icon\" aria-hidden=\"true\">\n\t\t\t\t\t<i class=\"fa-solid fa-arrow-right\"><\/i>\n\t\t\t<\/span>\n\t\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm-tight jtl-ew-paragraph--align-left\">Product recommendations based on previous purchases or items viewed<\/p>\t\t\n<\/div>\n\n<div class=\"e-con e-atomic-element  jtl-ew-icon-list__item \"\n\tdata-id=\"adf25c0\"\n\tdata-element_type=\"jtl-icon-list-item\"\n\tdata-e-type=\"jtl-icon-list-item\"\n\tdata-interaction-id=\"adf25c0\"\n\t\t\n>\n\t<span class=\"jtl-ew-icon-list__icon\" aria-hidden=\"true\">\n\t\t\t\t\t<i class=\"fa-solid fa-arrow-right\"><\/i>\n\t\t\t<\/span>\n\t\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm-tight jtl-ew-paragraph--align-left\">Dynamic home pages with individual teasers for returning customers<\/p>\t\t\n<\/div>\n\n<div class=\"e-con e-atomic-element  jtl-ew-icon-list__item \"\n\tdata-id=\"8eba297\"\n\tdata-element_type=\"jtl-icon-list-item\"\n\tdata-e-type=\"jtl-icon-list-item\"\n\tdata-interaction-id=\"8eba297\"\n\t\t\n>\n\t<span class=\"jtl-ew-icon-list__icon\" aria-hidden=\"true\">\n\t\t\t\t\t<i class=\"fa-solid fa-arrow-right\"><\/i>\n\t\t\t<\/span>\n\t\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm-tight jtl-ew-paragraph--align-left\">\u201cRecently viewed\u201d lists<\/p>\t\t\n<\/div>\n\n<div class=\"e-con e-atomic-element  jtl-ew-icon-list__item \"\n\tdata-id=\"6e7cba6\"\n\tdata-element_type=\"jtl-icon-list-item\"\n\tdata-e-type=\"jtl-icon-list-item\"\n\tdata-interaction-id=\"6e7cba6\"\n\t\t\n>\n\t<span class=\"jtl-ew-icon-list__icon\" aria-hidden=\"true\">\n\t\t\t\t\t<i class=\"fa-solid fa-arrow-right\"><\/i>\n\t\t\t<\/span>\n\t\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm-tight jtl-ew-paragraph--align-left\">Personalized email campaigns based on user behavior in the store<\/p>\t\t\n<\/div>\n\n<\/div>\n\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm jtl-ew-paragraph--align-left\">Many store systems or connected tools already offer functions or extensions for this. <strong>The important thing is that personalization:<\/strong><\/p>\t\t\n\n\n\n\n\n\t\n<div class=\"e-con e-atomic-element  jtl-ew-icon-list jtl-ew-icon-list--icon-top jtl-ew-icon-list--color-tech-blue \"\n\tdata-id=\"7a65270\"\n\tdata-element_type=\"jtl-icon-list\"\n\tdata-e-type=\"jtl-icon-list\"\n\tdata-interaction-id=\"7a65270\"\n\t\tstyle=\"--jtl-ew-icon-list-icon-size: 20px; --jtl-ew-icon-list-gap: 20px; --jtl-ew-icon-list-row-gap: 16px\"\n\t\n>\n\t\n<div class=\"e-con e-atomic-element  jtl-ew-icon-list__item \"\n\tdata-id=\"c27c345\"\n\tdata-element_type=\"jtl-icon-list-item\"\n\tdata-e-type=\"jtl-icon-list-item\"\n\tdata-interaction-id=\"c27c345\"\n\t\t\n>\n\t<span class=\"jtl-ew-icon-list__icon\" aria-hidden=\"true\">\n\t\t\t\t\t<i class=\"fa-solid fa-arrow-right\"><\/i>\n\t\t\t<\/span>\n\t\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm-tight jtl-ew-paragraph--align-left\">is <strong>relevant<\/strong> (instead of indiscriminate recommendations)<\/p>\t\t\n<\/div>\n\n<div class=\"e-con e-atomic-element  jtl-ew-icon-list__item \"\n\tdata-id=\"56daf66\"\n\tdata-element_type=\"jtl-icon-list-item\"\n\tdata-e-type=\"jtl-icon-list-item\"\n\tdata-interaction-id=\"56daf66\"\n\t\t\n>\n\t<span class=\"jtl-ew-icon-list__icon\" aria-hidden=\"true\">\n\t\t\t\t\t<i class=\"fa-solid fa-arrow-right\"><\/i>\n\t\t\t<\/span>\n\t\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm-tight jtl-ew-paragraph--align-left\">is implemented <strong>transparently and in compliance with data protection<\/strong> regulations (keyword GDPR)<\/p>\t\t\n<\/div>\n\n<div class=\"e-con e-atomic-element  jtl-ew-icon-list__item \"\n\tdata-id=\"9decf19\"\n\tdata-element_type=\"jtl-icon-list-item\"\n\tdata-e-type=\"jtl-icon-list-item\"\n\tdata-interaction-id=\"9decf19\"\n\t\t\n>\n\t<span class=\"jtl-ew-icon-list__icon\" aria-hidden=\"true\">\n\t\t\t\t\t<i class=\"fa-solid fa-arrow-right\"><\/i>\n\t\t\t<\/span>\n\t\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm-tight jtl-ew-paragraph--align-left\">supports the shopping experience instead of irritating users<\/p>\t\t\n<\/div>\n\n<\/div>\n\n<\/div>\n\n\n\n\n<div class=\"e-con e-atomic-element  jtl-ew-columns jtl-ew-columns--align-start jtl-ew-columns--collapse-lg jtl-ew-columns--spans jtl-ew-columns--offset jtl-ew-space-before-48 \"\n\tdata-id=\"b3bd9d0\"\n\tdata-element_type=\"jtl-columns\"\n\tdata-e-type=\"jtl-columns\"\n\tdata-interaction-id=\"b3bd9d0\"\n\tstyle=\"--jtl-ew-columns-count: 2; --jtl-ew-columns-gap: 30px; --jtl-ew-columns-template: minmax(0, calc(50% - 15px)) minmax(0, calc(41.666666666667% - 17.5px))\"\n\t\t\n>\n\t\n\n\n\n<div class=\"e-con e-atomic-element  jtl-ew-columns jtl-ew-columns--align-stretch jtl-ew-columns--collapse-md \"\n\tdata-id=\"f9ef17a\"\n\tdata-element_type=\"jtl-columns\"\n\tdata-e-type=\"jtl-columns\"\n\tdata-interaction-id=\"f9ef17a\"\n\tstyle=\"--jtl-ew-columns-count: 1; --jtl-ew-columns-gap: 16px\"\n\t\t\n>\n\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t<h4\n\t\tclass=\"jtl-ew-space-after-16 jtl-ew-heading jtl-ew-heading--size-h-guide jtl-ew-heading--align-left jtl-ew-heading--color-dark-blue\"\t\t\t\t\t>\n\t\tSocial proof for more trust\t<\/h4>\n\t\t\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm jtl-ew-paragraph--align-left\">People like to base their purchasing decisions on others. This principle \u2013 social proof \u2013 can be used specifically in eCommerce to build trust.<\/p>\t\t\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm jtl-ew-paragraph--align-left\"><strong>Possible forms of social proof and trust signals:<\/strong><\/p>\t\t\n\n\n\n\n\n\t\n<div class=\"e-con e-atomic-element  jtl-ew-icon-list jtl-ew-space-after-16 jtl-ew-icon-list--icon-top jtl-ew-icon-list--color-tech-blue \"\n\tdata-id=\"36307e8\"\n\tdata-element_type=\"jtl-icon-list\"\n\tdata-e-type=\"jtl-icon-list\"\n\tdata-interaction-id=\"36307e8\"\n\t\tstyle=\"--jtl-ew-icon-list-icon-size: 20px; --jtl-ew-icon-list-gap: 20px; --jtl-ew-icon-list-row-gap: 16px\"\n\t\n>\n\t\n<div class=\"e-con e-atomic-element  jtl-ew-icon-list__item \"\n\tdata-id=\"4ae3458\"\n\tdata-element_type=\"jtl-icon-list-item\"\n\tdata-e-type=\"jtl-icon-list-item\"\n\tdata-interaction-id=\"4ae3458\"\n\t\t\n>\n\t<span class=\"jtl-ew-icon-list__icon\" aria-hidden=\"true\">\n\t\t\t\t\t<i class=\"fa-solid fa-arrow-right\"><\/i>\n\t\t\t<\/span>\n\t\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm-tight jtl-ew-paragraph--align-left\">Product ratings and reviews<\/p>\t\t\n<\/div>\n\n<div class=\"e-con e-atomic-element  jtl-ew-icon-list__item \"\n\tdata-id=\"c60a347\"\n\tdata-element_type=\"jtl-icon-list-item\"\n\tdata-e-type=\"jtl-icon-list-item\"\n\tdata-interaction-id=\"c60a347\"\n\t\t\n>\n\t<span class=\"jtl-ew-icon-list__icon\" aria-hidden=\"true\">\n\t\t\t\t\t<i class=\"fa-solid fa-arrow-right\"><\/i>\n\t\t\t<\/span>\n\t\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm-tight jtl-ew-paragraph--align-left\">Awards and seals of approval (e.g. Trusted Shops)<\/p>\t\t\n<\/div>\n\n<div class=\"e-con e-atomic-element  jtl-ew-icon-list__item \"\n\tdata-id=\"d9dc1d4\"\n\tdata-element_type=\"jtl-icon-list-item\"\n\tdata-e-type=\"jtl-icon-list-item\"\n\tdata-interaction-id=\"d9dc1d4\"\n\t\t\n>\n\t<span class=\"jtl-ew-icon-list__icon\" aria-hidden=\"true\">\n\t\t\t\t\t<i class=\"fa-solid fa-arrow-right\"><\/i>\n\t\t\t<\/span>\n\t\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm-tight jtl-ew-paragraph--align-left\">Store reviews on independent platforms<\/p>\t\t\n<\/div>\n\n<div class=\"e-con e-atomic-element  jtl-ew-icon-list__item \"\n\tdata-id=\"8d34484\"\n\tdata-element_type=\"jtl-icon-list-item\"\n\tdata-e-type=\"jtl-icon-list-item\"\n\tdata-interaction-id=\"8d34484\"\n\t\t\n>\n\t<span class=\"jtl-ew-icon-list__icon\" aria-hidden=\"true\">\n\t\t\t\t\t<i class=\"fa-solid fa-arrow-right\"><\/i>\n\t\t\t<\/span>\n\t\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm-tight jtl-ew-paragraph--align-left\">Customer testimonials and testimonials<\/p>\t\t\n<\/div>\n\n<div class=\"e-con e-atomic-element  jtl-ew-icon-list__item \"\n\tdata-id=\"0508fc6\"\n\tdata-element_type=\"jtl-icon-list-item\"\n\tdata-e-type=\"jtl-icon-list-item\"\n\tdata-interaction-id=\"0508fc6\"\n\t\t\n>\n\t<span class=\"jtl-ew-icon-list__icon\" aria-hidden=\"true\">\n\t\t\t\t\t<i class=\"fa-solid fa-arrow-right\"><\/i>\n\t\t\t<\/span>\n\t\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm-tight jtl-ew-paragraph--align-left\">References to bestsellers, frequently purchased products or recommendations<\/p>\t\t\n<\/div>\n\n<\/div>\n\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm jtl-ew-paragraph--align-left\"><strong>Modern store systems usually offer:<\/strong><\/p>\t\t\n\n\n\n\n\n\t\n<div class=\"e-con e-atomic-element  jtl-ew-icon-list jtl-ew-space-after-16 jtl-ew-icon-list--icon-top jtl-ew-icon-list--color-tech-blue \"\n\tdata-id=\"6d739b7\"\n\tdata-element_type=\"jtl-icon-list\"\n\tdata-e-type=\"jtl-icon-list\"\n\tdata-interaction-id=\"6d739b7\"\n\t\tstyle=\"--jtl-ew-icon-list-icon-size: 20px; --jtl-ew-icon-list-gap: 20px; --jtl-ew-icon-list-row-gap: 16px\"\n\t\n>\n\t\n<div class=\"e-con e-atomic-element  jtl-ew-icon-list__item \"\n\tdata-id=\"b78197a\"\n\tdata-element_type=\"jtl-icon-list-item\"\n\tdata-e-type=\"jtl-icon-list-item\"\n\tdata-interaction-id=\"b78197a\"\n\t\t\n>\n\t<span class=\"jtl-ew-icon-list__icon\" aria-hidden=\"true\">\n\t\t\t\t\t<i class=\"fa-solid fa-arrow-right\"><\/i>\n\t\t\t<\/span>\n\t\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm-tight jtl-ew-paragraph--align-left\">Integrated evaluation functions or interfaces to evaluation systems<\/p>\t\t\n<\/div>\n\n<div class=\"e-con e-atomic-element  jtl-ew-icon-list__item \"\n\tdata-id=\"02af76d\"\n\tdata-element_type=\"jtl-icon-list-item\"\n\tdata-e-type=\"jtl-icon-list-item\"\n\tdata-interaction-id=\"02af76d\"\n\t\t\n>\n\t<span class=\"jtl-ew-icon-list__icon\" aria-hidden=\"true\">\n\t\t\t\t\t<i class=\"fa-solid fa-arrow-right\"><\/i>\n\t\t\t<\/span>\n\t\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm-tight jtl-ew-paragraph--align-left\">Options for visibly integrating seals and certificates<\/p>\t\t\n<\/div>\n\n<div class=\"e-con e-atomic-element  jtl-ew-icon-list__item \"\n\tdata-id=\"c1bba08\"\n\tdata-element_type=\"jtl-icon-list-item\"\n\tdata-e-type=\"jtl-icon-list-item\"\n\tdata-interaction-id=\"c1bba08\"\n\t\t\n>\n\t<span class=\"jtl-ew-icon-list__icon\" aria-hidden=\"true\">\n\t\t\t\t\t<i class=\"fa-solid fa-arrow-right\"><\/i>\n\t\t\t<\/span>\n\t\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm-tight jtl-ew-paragraph--align-left\">Social media integration (share buttons, feeds, etc.)<\/p>\t\t\n<\/div>\n\n<\/div>\n\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm jtl-ew-paragraph--align-left\"><strong>Positioning<\/strong> is crucial: customer reviews and trust signals should be visible where they support the purchase decision \u2013 for example on product detail pages, in the checkout or near CTAs.<\/p>\t\t\n<\/div>\n\n\n\n\n<div class=\"e-con e-atomic-element  jtl-ew-columns jtl-ew-columns--align-stretch jtl-ew-columns--collapse-md \"\n\tdata-id=\"e4d5837\"\n\tdata-element_type=\"jtl-columns\"\n\tdata-e-type=\"jtl-columns\"\n\tdata-interaction-id=\"e4d5837\"\n\tstyle=\"--jtl-ew-columns-count: 1; --jtl-ew-columns-gap: 16px\"\n\t\t\n>\n\t\t\t\t\t\n\t\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\n\t\n\t\t\n\t<div class=\"jtl-ew-image jtl-ew-image--radius-sm jtl-ew-image--align-left jtl-ew-image--valign-top  jtl-ew-image--fit-natural\" style=\"--jtl-ew-image-width: 100%;\">\n\t\t<img class=\"jtl-ew-image__img\"\n\t\t\t\t\t\t\t\t\t\t\t\tid=\"321974\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tsrc=\"https:\/\/jtl-split-greyhound.betterscale.dev\/wp-content\/themes\/jtl\/overrides\/assets\/theme-shopsystem-ux-design-onlineshop\/en\/customer-journey-und-conversion-optimierung-im-onlineshop.svg?v=1788778842\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\twidth=\"0\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\theight=\"0\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tsrcset=\"\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\talt=\"Funnel graphic shows the customer journey in the online shop and where CTAs, personalization, and social proof support conversion.\"\n\t\t\t\t\t\t\t\t\t\/>\n\t<\/div>\n\t\t\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-caption-guide jtl-ew-paragraph--align-center\">CTAs, personalization and social proof work at different points of the customer journey - together they strengthen conversion.<\/p>\t\t\n<\/div>\n\n<\/div>\n\n<\/div>\n\n\n\n\n\n<div class=\"e-con e-atomic-element  jtl-ew-section jtl-ew-section--wide jtl-ew-section--flush-top jtl-ew-section--responsive-medium-bottom \"\n\tdata-id=\"799c6cc\"\n\tdata-element_type=\"jtl-section\"\n\tdata-e-type=\"jtl-section\"\n\tdata-interaction-id=\"799c6cc\"\n\tstyle=\"row-gap: 16px; --jtl-ew-section-narrow-gutter: 16px\"\n\t\t\n>\n\t\n\t\n\t\n\t\n\n\n\n\n\n\n\n\n<div\n\tclass=\"e-con e-atomic-element  jtl-ew-card jtl-ew-card--guide-80-16 jtl-ew-surface--white \"\n\tdata-id=\"50f0851\"\n\tdata-element_type=\"jtl-card\"\n\tdata-e-type=\"jtl-card\"\n\tdata-interaction-id=\"50f0851\"\n\t\t\t\t\t\t\t\n>\n\t\t\n\n\n\n<div class=\"e-con e-atomic-element  jtl-ew-columns jtl-ew-columns--align-stretch jtl-ew-columns--collapse-md \"\n\tdata-id=\"c9b00dc\"\n\tdata-element_type=\"jtl-columns\"\n\tdata-e-type=\"jtl-columns\"\n\tdata-interaction-id=\"c9b00dc\"\n\tstyle=\"--jtl-ew-columns-count: 1; --jtl-ew-columns-gap: 16px\"\n\t\t\n>\n\t\n\n\n\n<div class=\"e-con e-atomic-element  jtl-ew-columns jtl-ew-columns--align-start jtl-ew-columns--collapse-lg jtl-ew-columns--spans jtl-ew-columns--offset \"\n\tdata-id=\"1d22ec9\"\n\tdata-element_type=\"jtl-columns\"\n\tdata-e-type=\"jtl-columns\"\n\tdata-interaction-id=\"1d22ec9\"\n\tstyle=\"--jtl-ew-columns-count: 2; --jtl-ew-columns-gap: 30px; --jtl-ew-columns-template: minmax(0, calc(50% - 15px)) minmax(0, calc(41.666666666667% - 17.5px))\"\n\t\t\n>\n\t\n\n\n\n<div class=\"e-con e-atomic-element  jtl-ew-columns jtl-ew-columns--align-stretch jtl-ew-columns--collapse-md \"\n\tdata-id=\"431e594\"\n\tdata-element_type=\"jtl-columns\"\n\tdata-e-type=\"jtl-columns\"\n\tdata-interaction-id=\"431e594\"\n\tstyle=\"--jtl-ew-columns-count: 1; --jtl-ew-columns-gap: 16px\"\n\t\t\n>\n\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t<h2\n\t\tclass=\"jtl-ew-space-after-16 jtl-ew-heading jtl-ew-heading--size-h2-guide-tight jtl-ew-heading--align-left jtl-ew-heading--color-dark-blue\"\t\tid=\"anchor-conclusion-ux-design-as-a-success-factor-in-ecommerce\"\t\t\t>\n\t\t<span class=\"font-weight-bold\">Conclusion:<\/span> UX design as a success factor in eCommerce\t<\/h2>\n\t\t\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm jtl-ew-paragraph--align-left\"><strong>Good user experience is a key success factor for online stores.<\/strong> It decides whether visitors:<\/p>\t\t\n\n\n\n\n\n\t\n<div class=\"e-con e-atomic-element  jtl-ew-icon-list jtl-ew-space-after-16 jtl-ew-icon-list--icon-top jtl-ew-icon-list--color-tech-blue \"\n\tdata-id=\"f2d92cf\"\n\tdata-element_type=\"jtl-icon-list\"\n\tdata-e-type=\"jtl-icon-list\"\n\tdata-interaction-id=\"f2d92cf\"\n\t\tstyle=\"--jtl-ew-icon-list-icon-size: 20px; --jtl-ew-icon-list-gap: 20px; --jtl-ew-icon-list-row-gap: 16px\"\n\t\n>\n\t\n<div class=\"e-con e-atomic-element  jtl-ew-icon-list__item \"\n\tdata-id=\"499739c\"\n\tdata-element_type=\"jtl-icon-list-item\"\n\tdata-e-type=\"jtl-icon-list-item\"\n\tdata-interaction-id=\"499739c\"\n\t\t\n>\n\t<span class=\"jtl-ew-icon-list__icon\" aria-hidden=\"true\">\n\t\t\t\t\t<i class=\"fa-solid fa-arrow-right\"><\/i>\n\t\t\t<\/span>\n\t\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm-tight jtl-ew-paragraph--align-left\">perceive the store as trustworthy<\/p>\t\t\n<\/div>\n\n<div class=\"e-con e-atomic-element  jtl-ew-icon-list__item \"\n\tdata-id=\"4262139\"\n\tdata-element_type=\"jtl-icon-list-item\"\n\tdata-e-type=\"jtl-icon-list-item\"\n\tdata-interaction-id=\"4262139\"\n\t\t\n>\n\t<span class=\"jtl-ew-icon-list__icon\" aria-hidden=\"true\">\n\t\t\t\t\t<i class=\"fa-solid fa-arrow-right\"><\/i>\n\t\t\t<\/span>\n\t\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm-tight jtl-ew-paragraph--align-left\">Good at finding your way around<\/p>\t\t\n<\/div>\n\n<div class=\"e-con e-atomic-element  jtl-ew-icon-list__item \"\n\tdata-id=\"8d66c95\"\n\tdata-element_type=\"jtl-icon-list-item\"\n\tdata-e-type=\"jtl-icon-list-item\"\n\tdata-interaction-id=\"8d66c95\"\n\t\t\n>\n\t<span class=\"jtl-ew-icon-list__icon\" aria-hidden=\"true\">\n\t\t\t\t\t<i class=\"fa-solid fa-arrow-right\"><\/i>\n\t\t\t<\/span>\n\t\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm-tight jtl-ew-paragraph--align-left\">complete the purchase<\/p>\t\t\n<\/div>\n\n<div class=\"e-con e-atomic-element  jtl-ew-icon-list__item \"\n\tdata-id=\"ee05d66\"\n\tdata-element_type=\"jtl-icon-list-item\"\n\tdata-e-type=\"jtl-icon-list-item\"\n\tdata-interaction-id=\"ee05d66\"\n\t\t\n>\n\t<span class=\"jtl-ew-icon-list__icon\" aria-hidden=\"true\">\n\t\t\t\t\t<i class=\"fa-solid fa-arrow-right\"><\/i>\n\t\t\t<\/span>\n\t\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm-tight jtl-ew-paragraph--align-left\">come back and recommend the store to others<\/p>\t\t\n<\/div>\n\n<\/div>\n\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm jtl-ew-paragraph--align-left\">The store system forms the technical and design stage: it should not only provide the desired functions, but also be <strong>intuitive, flexible and future-proof<\/strong>.<\/p>\t\t\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm jtl-ew-paragraph--align-left\">UX is an important building block, but not the only one: topics such as <strong>store system selection, merchandise management connection, SEO, content and performance<\/strong> also play a major role in sustainable success in eCommerce. You can find more advice pages with practical tips and checklists in our store systems section.<\/p>\t\t\n<\/div>\n\n\t\n\n\n\n\n\n\n\n\n<div\n\tclass=\"e-con e-atomic-element  jtl-ew-card jtl-ew-card--md jtl-ew-surface--light-blue \"\n\tdata-id=\"7886e5b\"\n\tdata-element_type=\"jtl-card\"\n\tdata-e-type=\"jtl-card\"\n\tdata-interaction-id=\"7886e5b\"\n\t\t\t\t style=\"--jtl-ew-card-padding: 36px; --jtl-ew-card-radius: 20px; --jtl-ew-card-gap: 16px\"\t\t\t\n>\n\t\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t<span\n\t\tclass=\"jtl-ew-space-after-16 jtl-ew-heading jtl-ew-heading--size-h-guide-body jtl-ew-heading--align-left jtl-ew-heading--color-dark-blue\"\t\tid=\"anchor-starten\"\t\t\t>\n\t\tRead on now:\t<\/span>\n\t\t\n\n\n\n<div class=\"e-con e-atomic-element  jtl-ew-columns jtl-ew-columns--align-stretch jtl-ew-columns--collapse-md \"\n\tdata-id=\"a9d3fac\"\n\tdata-element_type=\"jtl-columns\"\n\tdata-e-type=\"jtl-columns\"\n\tdata-interaction-id=\"a9d3fac\"\n\tstyle=\"--jtl-ew-columns-count: 1; --jtl-ew-columns-gap: 16px\"\n\t\t\n>\n\t\t\t\t\n<div class=\"jtl-ew-button-wrap jtl-ew-button-wrap--align-left\">\n\t\t\t<a class=\"jtl-ew-button jtl-ew-button--text-link jtl-ew-button--size-standard no-icon\" href=\"\/en\/topics\/ecommerce\/seo\"  target='_self' rel='noopener noreferrer' >\n\t\t\tGAIO &amp; SEO for online stores - what is important?\n\t\t\t\t\t<\/a>\n\t<\/div>\n\t\t\n<\/div>\n\n<\/div>\n\n<\/div>\n\n<\/div>\n\n<\/div>\n\n<\/div>\n\n\n\n\n\n<div class=\"e-con e-atomic-element  jtl-ew-section jtl-ew-section--wide jtl-ew-section--flush-top jtl-ew-section--responsive-medium-bottom \"\n\tdata-id=\"8d407d6\"\n\tdata-element_type=\"jtl-section\"\n\tdata-e-type=\"jtl-section\"\n\tdata-interaction-id=\"8d407d6\"\n\tstyle=\"row-gap: 16px; --jtl-ew-section-narrow-gutter: 16px\"\n\t\t\n>\n\t\n\t\n\t\n\n\n\n<div class=\"e-con e-atomic-element  jtl-ew-columns jtl-ew-columns--align-start jtl-ew-columns--collapse-lg jtl-ew-columns--spans \"\n\tdata-id=\"2c585aa\"\n\tdata-element_type=\"jtl-columns\"\n\tdata-e-type=\"jtl-columns\"\n\tdata-interaction-id=\"2c585aa\"\n\tstyle=\"--jtl-ew-columns-count: 2; --jtl-ew-columns-gap: 30px; --jtl-ew-columns-template: minmax(0, calc(50% - 15px)) minmax(0, calc(50% - 15px))\"\n\t\t\n>\n\t\n\t\n\n\n\n\n\n\n\n\n<div\n\tclass=\"e-con e-atomic-element  jtl-ew-card jtl-ew-card--guide-box jtl-ew-surface--light-blue \"\n\tdata-id=\"f2db50d\"\n\tdata-element_type=\"jtl-card\"\n\tdata-e-type=\"jtl-card\"\n\tdata-interaction-id=\"f2db50d\"\n\t\t\t\t style=\"--jtl-ew-card-gap: 16px\"\t\t\t\n>\n\t\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t<span\n\t\tclass=\"jtl-ew-space-after-8 jtl-ew-heading jtl-ew-heading--size-h4-guide jtl-ew-heading--align-left jtl-ew-heading--color-dark-blue\"\t\t\t\t\t>\n\t\tFurther information & overview on the topic of store systems\t<\/span>\n\t\t\n\n\n\n<div class=\"e-con e-atomic-element  jtl-ew-columns jtl-ew-columns--align-stretch jtl-ew-columns--collapse-md \"\n\tdata-id=\"bfe3517\"\n\tdata-element_type=\"jtl-columns\"\n\tdata-e-type=\"jtl-columns\"\n\tdata-interaction-id=\"bfe3517\"\n\tstyle=\"--jtl-ew-columns-count: 1; --jtl-ew-columns-gap: 40px\"\n\t\t\n>\n\t\n\n\n\n<div class=\"e-con e-atomic-element  jtl-ew-columns jtl-ew-columns--align-stretch jtl-ew-columns--collapse-md \"\n\tdata-id=\"d684b62\"\n\tdata-element_type=\"jtl-columns\"\n\tdata-e-type=\"jtl-columns\"\n\tdata-interaction-id=\"d684b62\"\n\tstyle=\"--jtl-ew-columns-count: 1; --jtl-ew-columns-gap: 16px\"\n\t\t\n>\n\t\t\t\t\n<div class=\"jtl-ew-button-wrap jtl-ew-button-wrap--align-left\">\n\t\t\t<a class=\"jtl-ew-button jtl-ew-button--text-link jtl-ew-button--size-standard no-icon\" href=\"\/en\/topics\/ecommerce\"  target='_self' rel='noopener noreferrer' >\n\t\t\tStore system guide\n\t\t\t\t\t<\/a>\n\t<\/div>\n\t\t\n<\/div>\n\n\n\n\n<div class=\"e-con e-atomic-element  jtl-ew-columns jtl-ew-columns--align-stretch jtl-ew-columns--collapse-md \"\n\tdata-id=\"28bc826\"\n\tdata-element_type=\"jtl-columns\"\n\tdata-e-type=\"jtl-columns\"\n\tdata-interaction-id=\"28bc826\"\n\tstyle=\"--jtl-ew-columns-count: 1; --jtl-ew-columns-gap: 16px\"\n\t\t\n>\n\t\t\t\t\n<div class=\"jtl-ew-button-wrap jtl-ew-button-wrap--align-left\">\n\t\t\t<a class=\"jtl-ew-button jtl-ew-button--text-link jtl-ew-button--size-standard no-icon\" href=\"\/en\/topics\/ecommerce\/benefits\"  target='_self' rel='noopener noreferrer' >\n\t\t\tSuccessful eCommerce - 6 advantages of an online store\n\t\t\t\t\t<\/a>\n\t<\/div>\n\t\t\n<\/div>\n\n\n\n\n<div class=\"e-con e-atomic-element  jtl-ew-columns jtl-ew-columns--align-stretch jtl-ew-columns--collapse-md \"\n\tdata-id=\"9142bdc\"\n\tdata-element_type=\"jtl-columns\"\n\tdata-e-type=\"jtl-columns\"\n\tdata-interaction-id=\"9142bdc\"\n\tstyle=\"--jtl-ew-columns-count: 1; --jtl-ew-columns-gap: 16px\"\n\t\t\n>\n\t\t\t\t\n<div class=\"jtl-ew-button-wrap jtl-ew-button-wrap--align-left\">\n\t\t\t<a class=\"jtl-ew-button jtl-ew-button--text-link jtl-ew-button--size-standard no-icon\" href=\"\/en\/topics\/ecommerce\/ecommerce-and-erp\"  target='_self' rel='noopener noreferrer' >\n\t\t\tEfficient processes thanks to store system and merchandise management\n\t\t\t\t\t<\/a>\n\t<\/div>\n\t\t\n<\/div>\n\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm-tight jtl-ew-paragraph--align-left\">UX design in the online store \u2013 shopping made easy!<\/p>\t\t\n\n\n\n<div class=\"e-con e-atomic-element  jtl-ew-columns jtl-ew-columns--align-stretch jtl-ew-columns--collapse-md \"\n\tdata-id=\"bff1afd\"\n\tdata-element_type=\"jtl-columns\"\n\tdata-e-type=\"jtl-columns\"\n\tdata-interaction-id=\"bff1afd\"\n\tstyle=\"--jtl-ew-columns-count: 1; --jtl-ew-columns-gap: 16px\"\n\t\t\n>\n\t\t\t\t\n<div class=\"jtl-ew-button-wrap jtl-ew-button-wrap--align-left\">\n\t\t\t<a class=\"jtl-ew-button jtl-ew-button--text-link jtl-ew-button--size-standard no-icon\" href=\"\/en\/topics\/ecommerce\/seo\"  target='_self' rel='noopener noreferrer' >\n\t\t\tGAIO &amp; SEO for online stores - what is important?\n\t\t\t\t\t<\/a>\n\t<\/div>\n\t\t\n<\/div>\n\n\n\n\n<div class=\"e-con e-atomic-element  jtl-ew-columns jtl-ew-columns--align-stretch jtl-ew-columns--collapse-md \"\n\tdata-id=\"32466a6\"\n\tdata-element_type=\"jtl-columns\"\n\tdata-e-type=\"jtl-columns\"\n\tdata-interaction-id=\"32466a6\"\n\tstyle=\"--jtl-ew-columns-count: 1; --jtl-ew-columns-gap: 16px\"\n\t\t\n>\n\t\t\t\t\n<div class=\"jtl-ew-button-wrap jtl-ew-button-wrap--align-left\">\n\t\t\t<a class=\"jtl-ew-button jtl-ew-button--text-link jtl-ew-button--size-standard no-icon\" href=\"\/en\/topics\/ecommerce\/selection-criteria-checklist\"  target='_self' rel='noopener noreferrer' >\n\t\t\tThe store system comparison - selection criteria &amp; checklist\n\t\t\t\t\t<\/a>\n\t<\/div>\n\t\t\n<\/div>\n\n<\/div>\n\n<\/div>\n\n\n\n\n<div class=\"e-con e-atomic-element  jtl-ew-columns jtl-ew-columns--align-stretch jtl-ew-columns--collapse-md \"\n\tdata-id=\"ac96ef7\"\n\tdata-element_type=\"jtl-columns\"\n\tdata-e-type=\"jtl-columns\"\n\tdata-interaction-id=\"ac96ef7\"\n\tstyle=\"--jtl-ew-columns-count: 1; --jtl-ew-columns-gap: 16px\"\n\t\t\n>\n\t\n<\/div>\n\n<\/div>\n\n<\/div>\n\t\t\t\n<div class=\"jtl-ew-scroll-top jtl-ew-scroll-top--color-tech-blue\" data-jtl-scroll-top=\"true\">\n\t<button type=\"button\"\n\t\tclass=\"jtl-ew-scroll-top__button\"\n\t\taria-label=\"Back to top\"\n\t>\n\t\t<i class=\"fa-regular fa-arrow-up\" aria-hidden=\"true\"><\/i>\n\t<\/button>\n<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"Content UX &amp; Design 01 Why is UX design important for online stores? 02 Technical basics for a good user experience in the online store 03 Design &amp; store design in the online store 04 Customer Journey &amp; Conversion Optimization in the online store 05 Conclusion: UX design as a success factor in eCommerce Store","protected":false},"author":31,"featured_media":0,"parent":294026,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/product-landing.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-293984","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/jtl-split-greyhound.betterscale.dev\/en\/wp-json\/wp\/v2\/pages\/293984","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jtl-split-greyhound.betterscale.dev\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/jtl-split-greyhound.betterscale.dev\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/jtl-split-greyhound.betterscale.dev\/en\/wp-json\/wp\/v2\/users\/31"}],"replies":[{"embeddable":true,"href":"https:\/\/jtl-split-greyhound.betterscale.dev\/en\/wp-json\/wp\/v2\/comments?post=293984"}],"version-history":[{"count":4,"href":"https:\/\/jtl-split-greyhound.betterscale.dev\/en\/wp-json\/wp\/v2\/pages\/293984\/revisions"}],"predecessor-version":[{"id":322463,"href":"https:\/\/jtl-split-greyhound.betterscale.dev\/en\/wp-json\/wp\/v2\/pages\/293984\/revisions\/322463"}],"up":[{"embeddable":true,"href":"https:\/\/jtl-split-greyhound.betterscale.dev\/en\/wp-json\/wp\/v2\/pages\/294026"}],"wp:attachment":[{"href":"https:\/\/jtl-split-greyhound.betterscale.dev\/en\/wp-json\/wp\/v2\/media?parent=293984"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}