{"id":262991,"date":"2024-02-23T14:19:11","date_gmt":"2024-02-23T13:19:11","guid":{"rendered":"https:\/\/www.jtl-software.com\/customer-service-software"},"modified":"2026-07-27T11:55:21","modified_gmt":"2026-07-27T09:55:21","slug":"customer-service-software","status":"publish","type":"page","link":"https:\/\/jtl-split-greyhound.betterscale.dev\/en\/customer-service-software","title":{"rendered":"Customer service software"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"262991\" class=\"elementor elementor-262991\">\n\t\t\t\t\n\n\n\n\n<section class=\"e-con e-atomic-element  jtl-ew-section jtl-ew-section--wide jtl-ew-section--medium-top jtl-ew-section--medium-bottom jtl-ew-section--mobile-compact-top jtl-ew-section--mobile-compact-bottom jtl-ew-surface--sand \"\n\tdata-id=\"8d18601\"\n\tdata-element_type=\"jtl-section\"\n\tdata-e-type=\"jtl-section\"\n\tdata-interaction-id=\"8d18601\"\n\tstyle=\"row-gap: 0px; --jtl-ew-section-narrow-gutter: 16px\"\n\t\t\n>\n\t\n\t\n\t\n\n\n\n<div class=\"e-con e-atomic-element  jtl-ew-columns jtl-ew-columns--align-start jtl-ew-columns--collapse-md jtl-ew-columns--gap-mobile \"\n\tdata-id=\"a9652f7\"\n\tdata-element_type=\"jtl-columns\"\n\tdata-e-type=\"jtl-columns\"\n\tdata-interaction-id=\"a9652f7\"\n\tstyle=\"--jtl-ew-columns-count: 2; --jtl-ew-columns-gap: 30px; --jtl-ew-columns-gap-mobile: 40px\"\n\t\t\n>\n\t\n<div class=\"e-con e-atomic-element  jtl-ew-column \"\n\tdata-id=\"cad603a\"\n\tdata-element_type=\"jtl-column\"\n\tdata-e-type=\"jtl-column\"\n\tdata-interaction-id=\"cad603a\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tstyle=\"--jtl-ew-column-gap: 24px; --jtl-ew-column-padding-top: 10px\"\t\t\t\n>\n\t\n<div class=\"e-con e-atomic-element  jtl-ew-column \"\n\tdata-id=\"90256f9\"\n\tdata-element_type=\"jtl-column\"\n\tdata-e-type=\"jtl-column\"\n\tdata-interaction-id=\"90256f9\"\n\t\t\t\t\t\t\t\t\t\t\t\tstyle=\"--jtl-ew-column-gap: 32px\"\t\t\t\n>\n\t\n<div class=\"e-con e-atomic-element  jtl-ew-column \"\n\tdata-id=\"b2979b8\"\n\tdata-element_type=\"jtl-column\"\n\tdata-e-type=\"jtl-column\"\n\tdata-interaction-id=\"b2979b8\"\n\t\t\t\t\t\t\t\t\t\t\t\tstyle=\"--jtl-ew-column-gap: 8px\"\t\t\t\n>\n\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t<span\n\t\tclass=\"jtl-ew-heading jtl-ew-heading--size-overline jtl-ew-heading--align-left jtl-ew-heading--color-tech-blue\"\t\t\t\t\t>\n\t\tPowered by Greyhound\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t<h1\n\t\tclass=\"jtl-ew-heading jtl-ew-heading--size-h1-page-compact jtl-ew-heading--align-left jtl-ew-heading--color-dark-blue\"\t\t\t\t\t>\n\t\t<strong>Efficient customer service<\/strong> <strong>with software from JTL<\/strong>\t<\/h1>\n\t\t\n<\/div>\n\t\t\t\n\n\t\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t<ul class=\"jtl-list-with-icons jtl-ew-standard-list jtl-ew-standard-list--size-intro jtl-ew-standard-list--align-left jtl-ew-standard-list--icon-arrow jtl-ew-standard-list--accent-tech\" style=\"--jtl-ew-standard-list-gap: 20px; --jtl-ew-standard-list-marker-width: 18px\">\n\t\t\t\t\t\t\t\t\t<li class=\"jtl-ew-standard-list__item\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"jtl-ew-standard-list__marker\" aria-hidden=\"true\"><\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"jtl-ew-standard-list__text\">All customer inquiries centrally under control<\/span>\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"jtl-ew-standard-list__item\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"jtl-ew-standard-list__marker\" aria-hidden=\"true\"><\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"jtl-ew-standard-list__text\">Direct integration with JTL-Wawi<\/span>\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"jtl-ew-standard-list__item\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"jtl-ew-standard-list__marker\" aria-hidden=\"true\"><\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"jtl-ew-standard-list__text\">Faster support, fewer errors<\/span>\n\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\n<\/div>\n\n<div class=\"e-con e-atomic-element  jtl-ew-column jtl-ew-column--row \"\n\tdata-id=\"11256cd\"\n\tdata-element_type=\"jtl-column\"\n\tdata-e-type=\"jtl-column\"\n\tdata-interaction-id=\"11256cd\"\n\t\t\t\t\t\t\t\t\t\t\t\tstyle=\"--jtl-ew-column-gap: 16px\"\t\t\t\n>\n\t\t\t\t\n<div class=\"jtl-ew-button-wrap jtl-ew-button-wrap--align-left\">\n\t\t\t<a class=\"jtl-ew-button jtl-ew-button--primary jtl-ew-button--size-compact-sm-full no-icon\" href=\"https:\/\/greyhound-software.com\/testen?utm_campaign=Partnerseiten&utm_source=Website&utm_medium=JTL-Produktseite\"  target='_blank' rel='noopener noreferrer' >\n\t\t\tSTART NOW\n\t\t\t\t\t<\/a>\n\t<\/div>\n\t\t\t\t\t\n<div class=\"jtl-ew-button-wrap jtl-ew-button-wrap--align-left\">\n\t\t\t<button type=\"button\" class=\"jtl-ew-button jtl-ew-button--secondary jtl-ew-button--size-compact-sm-full no-icon\" data-toggle=\"modal\" data-target=\"#request-form-call\">\n\t\t\tTalk to Sales\n\t\t\t\t\t<\/button>\n\t<\/div>\n\t\t\n<\/div>\n\n<\/div>\n\t\t\t\t\n\t\n\t\t\t\t\t\n\t\t\t\t\t\n\t\n\t\t\n\t<div class=\"jtl-ew-image jtl-ew-image--radius-none jtl-ew-image--align-center jtl-ew-image--valign-middle  jtl-ew-image--fit-natural\">\n\t\t<img class=\"jtl-ew-image__img\"\n\t\t\t\t\t\t\t\t\t\t\t\tid=\"290757\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tsrc=\"https:\/\/jtl-split-greyhound.betterscale.dev\/wp-content\/uploads\/2025\/12\/greyhound-customer-service-software-demo.png\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\twidth=\"764\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\theight=\"668\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tsrcset=\"https:\/\/jtl-split-greyhound.betterscale.dev\/wp-content\/uploads\/2025\/12\/greyhound-customer-service-software-demo.png 764w, https:\/\/jtl-split-greyhound.betterscale.dev\/wp-content\/uploads\/2025\/12\/greyhound-customer-service-software-demo-300x262.png 300w, https:\/\/jtl-split-greyhound.betterscale.dev\/wp-content\/uploads\/2025\/12\/greyhound-customer-service-software-demo-636x556.png 636w\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\talt=\"\"\n\t\t\t\t\t\t\t\t\t\/>\n\t<\/div>\n\t\t\n<\/div>\n\n<\/section>\n\n\n\n\n\n<section class=\"e-con e-atomic-element  jtl-ew-section jtl-ew-section--wide jtl-ew-section--mobile-medium-top jtl-ew-section--mobile-medium-bottom jtl-ew-section--roomy-xl-top jtl-ew-section--roomy-xl-bottom jtl-ew-section--separation-short jtl-ew-section--mobile-separation-none jtl-ew-surface--sand \"\n\tdata-id=\"11e57bf\"\n\tdata-element_type=\"jtl-section\"\n\tdata-e-type=\"jtl-section\"\n\tdata-interaction-id=\"11e57bf\"\n\tstyle=\"row-gap: 32px; --jtl-ew-section-narrow-gutter: 16px\"\n\t\t\n>\n\t\n\t\n\t\n\n\n\n<div class=\"e-con e-atomic-element  jtl-ew-columns jtl-ew-columns--align-stretch jtl-ew-columns--collapse-never jtl-ew-columns--measured jtl-ew-columns--measure-center \"\n\tdata-id=\"a04b288\"\n\tdata-element_type=\"jtl-columns\"\n\tdata-e-type=\"jtl-columns\"\n\tdata-interaction-id=\"a04b288\"\n\tstyle=\"--jtl-ew-columns-count: 1; --jtl-ew-columns-gap: 0px; --jtl-ew-columns-measure: 864px\"\n\t\t\n>\n\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t<h2\n\t\tclass=\"jtl-ew-heading jtl-ew-heading--size-h2 jtl-ew-heading--align-center jtl-ew-heading--color-dark-blue\"\t\t\t\t\t>\n\t\tOver <strong>15,000 online retailers<\/strong> rely on JTL software.\t<\/h2>\n\t\t\n<\/div>\n\n\n\n\n<div class=\"e-con e-atomic-element  jtl-ew-columns jtl-ew-columns--align-stretch jtl-ew-columns--collapse-never jtl-ew-columns--measured jtl-ew-columns--measure-center \"\n\tdata-id=\"f0f56d9\"\n\tdata-element_type=\"jtl-columns\"\n\tdata-e-type=\"jtl-columns\"\n\tdata-interaction-id=\"f0f56d9\"\n\tstyle=\"--jtl-ew-columns-count: 1; --jtl-ew-columns-gap: 0px; --jtl-ew-columns-measure: 1280px\"\n\t\t\n>\n\t\t\t\t\t\t\t\t\t\n\t\t\n\t<div class=\"jtl-ew-logo-slider jtl-ew-logo-slider--monochrome\"\n\t\tdata-jtl-slider=\"outside\"\n\t\tdata-jtl-slider-autoplay=\"3\"\t\tstyle=\"--jtl-ew-slider-gap: 60px; --jtl-ew-logo-slider-height: 65px; --jtl-ew-logo-slider-row-height: 128px; --jtl-ew-logo-slider-count: 5; --jtl-ew-logo-slider-inset: 7px\"\n\t>\n\t\t\t\t\t\t\t\t\t<img class=\"jtl-ew-logo-slider__image\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tid=\"318767\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tsrc=\"https:\/\/jtl-split-greyhound.betterscale.dev\/wp-content\/uploads\/2025\/10\/zeiss-logo.png\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\twidth=\"177\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\theight=\"69\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tsrcset=\"\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\talt=\"Zeiss Logo\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\/>\n\t\t\t\t\t\t\t\t\t\t\t\t<img class=\"jtl-ew-logo-slider__image\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tid=\"267764\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tsrc=\"https:\/\/jtl-split-greyhound.betterscale.dev\/wp-content\/uploads\/2025\/09\/ankerkraut-logo-1.png\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\twidth=\"177\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\theight=\"69\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tsrcset=\"\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\talt=\"Ankerkraut Logo\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\/>\n\t\t\t\t\t\t\t\t\t\t\t\t<img class=\"jtl-ew-logo-slider__image\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tid=\"267740\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tsrc=\"https:\/\/jtl-split-greyhound.betterscale.dev\/wp-content\/uploads\/2025\/09\/cineplex-logo.png\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\twidth=\"177\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\theight=\"69\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tsrcset=\"\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\talt=\"Cineplex Logo\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\/>\n\t\t\t\t\t\t\t\t\t\t\t\t<img class=\"jtl-ew-logo-slider__image\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tid=\"327446\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tsrc=\"https:\/\/jtl-split-greyhound.betterscale.dev\/wp-content\/uploads\/2025\/09\/flyeralarm-logo-transparent.png\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\twidth=\"177\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\theight=\"69\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tsrcset=\"\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\talt=\"Flyeralarm Sports Logo\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\/>\n\t\t\t\t\t\t\t\t\t\t\t\t<img class=\"jtl-ew-logo-slider__image\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tid=\"267752\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tsrc=\"https:\/\/jtl-split-greyhound.betterscale.dev\/wp-content\/uploads\/2025\/09\/seeberger-logo.png\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\twidth=\"177\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\theight=\"69\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tsrcset=\"\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\talt=\"Seeberger Logo\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\/>\n\t\t\t\t\t\t\t\t\t\t\t\t<img class=\"jtl-ew-logo-slider__image\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tid=\"267728\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tsrc=\"https:\/\/jtl-split-greyhound.betterscale.dev\/wp-content\/uploads\/2025\/09\/stahlwerk-logo.png\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\twidth=\"177\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\theight=\"69\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tsrcset=\"\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\talt=\"Stahlwerk Logo\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\/>\n\t\t\t\t\t\t\t\t\t\t\t\t<img class=\"jtl-ew-logo-slider__image\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tid=\"327444\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tsrc=\"https:\/\/jtl-split-greyhound.betterscale.dev\/wp-content\/uploads\/2025\/09\/tedi-logo-transparent.png\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\twidth=\"177\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\theight=\"69\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tsrcset=\"\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\talt=\"Tedi Logo\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\/>\n\t\t\t\t\t\t<\/div>\n\t\t\n<\/div>\n\n<\/section>\n\n\n\n\n\n<section class=\"e-con e-atomic-element  jtl-ew-section jtl-ew-section--wide jtl-ew-section--medium-top jtl-ew-section--medium-bottom jtl-ew-section--mobile-compact-top jtl-ew-section--mobile-compact-bottom jtl-ew-surface--sand \"\n\tdata-id=\"dc34e78\"\n\tdata-element_type=\"jtl-section\"\n\tdata-e-type=\"jtl-section\"\n\tdata-interaction-id=\"dc34e78\"\n\tstyle=\"row-gap: 0px; --jtl-ew-section-narrow-gutter: 16px\"\n\t\t\n>\n\t\n\t\n\t\n\n\n\n<div class=\"e-con e-atomic-element  jtl-ew-columns jtl-ew-columns--align-start jtl-ew-columns--collapse-lg jtl-ew-columns--gap-mobile \"\n\tdata-id=\"0870f8d\"\n\tdata-element_type=\"jtl-columns\"\n\tdata-e-type=\"jtl-columns\"\n\tdata-interaction-id=\"0870f8d\"\n\tstyle=\"--jtl-ew-columns-count: 2; --jtl-ew-columns-gap: 30px; --jtl-ew-columns-gap-mobile: 48px\"\n\t\t\n>\n\t\n<div class=\"e-con e-atomic-element  jtl-ew-column \"\n\tdata-id=\"ca58ee3\"\n\tdata-element_type=\"jtl-column\"\n\tdata-e-type=\"jtl-column\"\n\tdata-interaction-id=\"ca58ee3\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tstyle=\"--jtl-ew-column-gap: 32px; --jtl-ew-column-padding-top-desktop: 24px\"\t\t\t\n>\n\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t<h2\n\t\tclass=\"jtl-ew-heading jtl-ew-heading--size-h2-compact jtl-ew-heading--align-left jtl-ew-heading--color-dark-blue\"\t\t\t\t\t>\n\t\tHow you benefit with the <strong>customer service solution for JTL<\/strong>\t<\/h2>\n\t\t\t\t\t\t\n\t\t\t\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body jtl-ew-paragraph--align-left jtl-ew-paragraph--color-dark-blue\">All support requests are bundled together - with direct order reference, automated workflows and structured responses from a central interface.<\/p>\t\t\n\n\n\n\n\n\t\n<div class=\"e-con e-atomic-element  jtl-ew-icon-list jtl-ew-icon-list--icon-top jtl-ew-icon-list--color-tech-blue \"\n\tdata-id=\"cd78d99\"\n\tdata-element_type=\"jtl-icon-list\"\n\tdata-e-type=\"jtl-icon-list\"\n\tdata-interaction-id=\"cd78d99\"\n\t\tstyle=\"--jtl-ew-icon-list-icon-size: 20px; --jtl-ew-icon-list-gap: 20px; --jtl-ew-icon-list-row-gap: 32px; --jtl-ew-icon-list-icon-line: 22px\"\n\t\n>\n\t\n<div class=\"e-con e-atomic-element  jtl-ew-icon-list__item \"\n\tdata-id=\"68ce505\"\n\tdata-element_type=\"jtl-icon-list-item\"\n\tdata-e-type=\"jtl-icon-list-item\"\n\tdata-interaction-id=\"68ce505\"\n\t\t\n>\n\t<span class=\"jtl-ew-icon-list__icon\" aria-hidden=\"true\">\n\t\t\t\t\t<i class=\"fa-light fa-inbox\"><\/i>\n\t\t\t<\/span>\n\t\n\n\n\n<div class=\"e-con e-atomic-element  jtl-ew-columns jtl-ew-columns--align-stretch jtl-ew-columns--collapse-never jtl-ew-columns--measured jtl-ew-columns--measure-start \"\n\tdata-id=\"5572df0\"\n\tdata-element_type=\"jtl-columns\"\n\tdata-e-type=\"jtl-columns\"\n\tdata-interaction-id=\"5572df0\"\n\tstyle=\"--jtl-ew-columns-count: 1; --jtl-ew-columns-gap: 4px; --jtl-ew-columns-measure: 573px\"\n\t\t\n>\n\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t<h3\n\t\tclass=\"jtl-ew-heading jtl-ew-heading--size-tile-title-tight jtl-ew-heading--align-left jtl-ew-heading--color-dark-blue\"\t\t\t\t\t>\n\t\tCentralized customer communication (omnichannel: email, forms, etc.)\t<\/h3>\n\t\t\t\t\t\t\n\t\t\t\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm jtl-ew-paragraph--align-left jtl-ew-paragraph--color-dark-blue\">All inquiries from emails, contact forms etc. end up in a central inbox - for seamless, clear communication with your customers.<\/p>\t\t\n<\/div>\n\n<\/div>\n\n<div class=\"e-con e-atomic-element  jtl-ew-icon-list__item \"\n\tdata-id=\"fec5c8c\"\n\tdata-element_type=\"jtl-icon-list-item\"\n\tdata-e-type=\"jtl-icon-list-item\"\n\tdata-interaction-id=\"fec5c8c\"\n\t\t\n>\n\t<span class=\"jtl-ew-icon-list__icon\" aria-hidden=\"true\">\n\t\t\t\t\t<i class=\"fa-light fa-flag\"><\/i>\n\t\t\t<\/span>\n\t\n\n\n\n<div class=\"e-con e-atomic-element  jtl-ew-columns jtl-ew-columns--align-stretch jtl-ew-columns--collapse-never jtl-ew-columns--measured jtl-ew-columns--measure-start \"\n\tdata-id=\"3fdfd94\"\n\tdata-element_type=\"jtl-columns\"\n\tdata-e-type=\"jtl-columns\"\n\tdata-interaction-id=\"3fdfd94\"\n\tstyle=\"--jtl-ew-columns-count: 1; --jtl-ew-columns-gap: 4px; --jtl-ew-columns-measure: 573px\"\n\t\t\n>\n\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t<h3\n\t\tclass=\"jtl-ew-heading jtl-ew-heading--size-tile-title-tight jtl-ew-heading--align-left jtl-ew-heading--color-dark-blue\"\t\t\t\t\t>\n\t\tAutomatic ticket distribution & prioritization\t<\/h3>\n\t\t\t\t\t\t\n\t\t\t\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm jtl-ew-paragraph--align-left jtl-ew-paragraph--color-dark-blue\">Automatically assign tickets to the right agents - by topic, channel or urgency.<br><\/p>\t\t\n<\/div>\n\n<\/div>\n\n<div class=\"e-con e-atomic-element  jtl-ew-icon-list__item \"\n\tdata-id=\"4f5a022\"\n\tdata-element_type=\"jtl-icon-list-item\"\n\tdata-e-type=\"jtl-icon-list-item\"\n\tdata-interaction-id=\"4f5a022\"\n\t\t\n>\n\t<span class=\"jtl-ew-icon-list__icon\" aria-hidden=\"true\">\n\t\t\t\t\t<i class=\"fa-light fa-link\"><\/i>\n\t\t\t<\/span>\n\t\n\n\n\n<div class=\"e-con e-atomic-element  jtl-ew-columns jtl-ew-columns--align-stretch jtl-ew-columns--collapse-never jtl-ew-columns--measured jtl-ew-columns--measure-start \"\n\tdata-id=\"529675d\"\n\tdata-element_type=\"jtl-columns\"\n\tdata-e-type=\"jtl-columns\"\n\tdata-interaction-id=\"529675d\"\n\tstyle=\"--jtl-ew-columns-count: 1; --jtl-ew-columns-gap: 4px; --jtl-ew-columns-measure: 573px\"\n\t\t\n>\n\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t<h3\n\t\tclass=\"jtl-ew-heading jtl-ew-heading--size-tile-title-tight jtl-ew-heading--align-left jtl-ew-heading--color-dark-blue\"\t\t\t\t\t>\n\t\tOrder context directly in the ticket (via JTL-Wawi)\t<\/h3>\n\t\t\t\t\t\t\n\t\t\t\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm jtl-ew-paragraph--align-left jtl-ew-paragraph--color-dark-blue\">With the JTL-Wawi integration, you can see all relevant order data immediately in the ticket - without having to switch systems.<\/p>\t\t\n<\/div>\n\n<\/div>\n\n<div class=\"e-con e-atomic-element  jtl-ew-icon-list__item \"\n\tdata-id=\"590597f\"\n\tdata-element_type=\"jtl-icon-list-item\"\n\tdata-e-type=\"jtl-icon-list-item\"\n\tdata-interaction-id=\"590597f\"\n\t\t\n>\n\t<span class=\"jtl-ew-icon-list__icon\" aria-hidden=\"true\">\n\t\t\t\t\t<i class=\"fa-light fa-stamp\"><\/i>\n\t\t\t<\/span>\n\t\n\n\n\n<div class=\"e-con e-atomic-element  jtl-ew-columns jtl-ew-columns--align-stretch jtl-ew-columns--collapse-never jtl-ew-columns--measured jtl-ew-columns--measure-start \"\n\tdata-id=\"b81bad8\"\n\tdata-element_type=\"jtl-columns\"\n\tdata-e-type=\"jtl-columns\"\n\tdata-interaction-id=\"b81bad8\"\n\tstyle=\"--jtl-ew-columns-count: 1; --jtl-ew-columns-gap: 4px; --jtl-ew-columns-measure: 573px\"\n\t\t\n>\n\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t<h3\n\t\tclass=\"jtl-ew-heading jtl-ew-heading--size-tile-title-tight jtl-ew-heading--align-left jtl-ew-heading--color-dark-blue\"\t\t\t\t\t>\n\t\tText modules, escalation rules, agent roles\t<\/h3>\n\t\t\t\t\t\t\n\t\t\t\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm jtl-ew-paragraph--align-left jtl-ew-paragraph--color-dark-blue\">Work more efficiently with saved responses, individual roles & clear escalation processes.<br><\/p>\t\t\n<\/div>\n\n<\/div>\n\n<\/div>\n\n<\/div>\n\n<div class=\"e-con e-atomic-element  jtl-ew-column jtl-ew-column--flush \"\n\tdata-id=\"01b2cd8\"\n\tdata-element_type=\"jtl-column\"\n\tdata-e-type=\"jtl-column\"\n\tdata-interaction-id=\"01b2cd8\"\n\t\t\t\t\t\t\t\t\t\t\t\tstyle=\"--jtl-ew-column-padding-top: 60px\"\t\t\t\n>\n\t\t\t\t\t\n\t\n\t\t\t\t\t\n\t\t\t\t\t\n\t\n\t\t\n\t<div class=\"jtl-ew-image jtl-ew-image--radius-none jtl-ew-image--align-center jtl-ew-image--valign-middle  jtl-ew-image--fit-natural\">\n\t\t<img class=\"jtl-ew-image__img\"\n\t\t\t\t\t\t\t\t\t\t\t\tid=\"270277\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tsrc=\"https:\/\/jtl-split-greyhound.betterscale.dev\/wp-content\/uploads\/2025\/09\/greyhound-kundenservice-software-ai-demo.svg\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\twidth=\"0\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\theight=\"0\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tsrcset=\"\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\talt=\"Kundenservice Software Greyhound mit Ticketverwaltung\"\n\t\t\t\t\t\t\t\t\t\/>\n\t<\/div>\n\t\t\n<\/div>\n\n<\/div>\n\n<\/section>\n\n\n\n\n\n<section class=\"e-con e-atomic-element  jtl-ew-section jtl-ew-section--wide jtl-ew-section--medium-top jtl-ew-section--medium-bottom jtl-ew-section--mobile-compact-top jtl-ew-section--mobile-compact-bottom jtl-ew-surface--sand \"\n\tdata-id=\"35af703\"\n\tdata-element_type=\"jtl-section\"\n\tdata-e-type=\"jtl-section\"\n\tdata-interaction-id=\"35af703\"\n\tstyle=\"row-gap: 64px; --jtl-ew-section-narrow-gutter: 16px\"\n\tid=\"functions\"\t\n>\n\t\n\t\n\t\n<div class=\"e-con e-atomic-element  jtl-ew-column \"\n\tdata-id=\"a676b3f\"\n\tdata-element_type=\"jtl-column\"\n\tdata-e-type=\"jtl-column\"\n\tdata-interaction-id=\"a676b3f\"\n\t\t\t\t\t\t\t\t\t\t\t\tstyle=\"--jtl-ew-column-gap: 8px\"\t\t\t\n>\n\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t<h3\n\t\tclass=\"jtl-ew-heading jtl-ew-heading--size-overline-mobile-lg jtl-ew-heading--align-left jtl-ew-heading--color-tech-blue\"\t\t\t\t\t>\n\t\tMust-have tools\t<\/h3>\n\t\t\n\n\n\n<div class=\"e-con e-atomic-element  jtl-ew-columns jtl-ew-columns--align-stretch jtl-ew-columns--collapse-never jtl-ew-columns--measured jtl-ew-columns--measure-start \"\n\tdata-id=\"c36c501\"\n\tdata-element_type=\"jtl-columns\"\n\tdata-e-type=\"jtl-columns\"\n\tdata-interaction-id=\"c36c501\"\n\tstyle=\"--jtl-ew-columns-count: 1; --jtl-ew-columns-gap: 0px; --jtl-ew-columns-measure: 866px\"\n\t\t\n>\n\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t<h2\n\t\tclass=\"jtl-ew-heading jtl-ew-heading--size-h2-compact jtl-ew-heading--align-left jtl-ew-heading--color-dark-blue\"\t\t\t\t\t>\n\t\tAll requirements for <strong>structured customer service<\/strong> \u2013 directly integrated into your JTL system environment\t<\/h2>\n\t\t\n<\/div>\n\n<\/div>\n\n\n<div class=\"e-con e-atomic-element  jtl-ew-tabs \"\n\tdata-id=\"866f3c7\"\n\tdata-element_type=\"jtl-tabs\"\n\tdata-e-type=\"jtl-tabs\"\n\tdata-interaction-id=\"866f3c7\"\n\t\tdata-jtl-tabs=\"1\"\n\tdata-jtl-tabs-bar=\"pills\"\n\t\n>\n\t\n\n\n<div class=\"e-con e-atomic-element  jtl-ew-tab-panel \"\n\tdata-id=\"40afbf6\"\n\tdata-element_type=\"jtl-tab-panel\"\n\tdata-e-type=\"jtl-tab-panel\"\n\tdata-interaction-id=\"40afbf6\"\n\t\tid=\"functions-in-detail\"\t\tdata-jtl-tab-panel\n\tdata-jtl-tab-label=\"Functions in detail\"\n\tstyle=\"--jtl-ew-tab-panel-gap: 0px\"\t\t\t\n>\n\t\t\t\t\n\n\n\n<div class=\"e-con e-atomic-element  jtl-ew-columns jtl-ew-columns--align-start jtl-ew-columns--collapse-lg \"\n\tdata-id=\"5640fcb\"\n\tdata-element_type=\"jtl-columns\"\n\tdata-e-type=\"jtl-columns\"\n\tdata-interaction-id=\"5640fcb\"\n\tstyle=\"--jtl-ew-columns-count: 2; --jtl-ew-columns-gap: 144px\"\n\t\t\n>\n\t\n\t\n\t\n\t\n\t\n\n\t\n\t\n\t\n\n\n<div class=\"e-con e-atomic-element  jtl-ew-accordion jtl-ew-accordion--numbered jtl-ew-accordion--single jtl-ew-accordion--title-dark-blue jtl-ew-accordion--accent-tech-blue jtl-ew-accordion--title-dark-blue jtl-ew-accordion--open-title-dark-blue jtl-ew-accordion--open-number-tech-blue \"\n\tdata-id=\"bbeb7ba\"\n\tdata-element_type=\"jtl-accordion\"\n\tdata-e-type=\"jtl-accordion\"\n\tdata-interaction-id=\"bbeb7ba\"\n\t\tstyle=\"counter-reset: jtl-ew-accordion 0; --jtl-ew-accordion-row-padding: 24px; --jtl-ew-accordion-rule-width: 1px; --jtl-ew-accordion-open-gap: 24px; --jtl-ew-accordion-summary-gap: 19px; --jtl-ew-accordion-icon-width: 20px; --jtl-ew-accordion-icon-width-mobile: 20px\"\n\t\n>\n\t\t\t\t\n<details class=\"jtl-ew-accordion__item\" open>\n\t<summary class=\"jtl-ew-accordion__summary\">\n\t\t<span class=\"jtl-ew-accordion__number\" aria-hidden=\"true\"><\/span>\n\t\t<span class=\"jtl-ew-accordion__title\">GDPR-compliant storage & documentation<\/span>\n\t\t\t\t\t\t<span class=\"jtl-ew-accordion__icon\" aria-hidden=\"true\"><\/span>\n\t<\/summary>\n\n\t\t\n\t\t\t\t\t<div class=\"jtl-ew-accordion__body\">All interactions are archived in a legally compliant manner \u2013 including time stamps, attachments and processing history.<\/div>\n\t<\/details>\n\t\t\t\t\t\n<details class=\"jtl-ew-accordion__item\">\n\t<summary class=\"jtl-ew-accordion__summary\">\n\t\t<span class=\"jtl-ew-accordion__number\" aria-hidden=\"true\"><\/span>\n\t\t<span class=\"jtl-ew-accordion__title\">Ticket management & workflows<\/span>\n\t\t\t\t\t\t<span class=\"jtl-ew-accordion__icon\" aria-hidden=\"true\"><\/span>\n\t<\/summary>\n\n\t\t\n\t\t\t\t\t<div class=\"jtl-ew-accordion__body\">Tickets can be categorized, prioritized, forwarded and automated \u2013 for efficient team processes.<\/div>\n\t<\/details>\n\t\t\t\t\t\n<details class=\"jtl-ew-accordion__item\">\n\t<summary class=\"jtl-ew-accordion__summary\">\n\t\t<span class=\"jtl-ew-accordion__number\" aria-hidden=\"true\"><\/span>\n\t\t<span class=\"jtl-ew-accordion__title\">Integration with JTL-Wawi & JTL-FFN<\/span>\n\t\t\t\t\t\t<span class=\"jtl-ew-accordion__icon\" aria-hidden=\"true\"><\/span>\n\t<\/summary>\n\n\t\t\n\t\t\t\t\t<div class=\"jtl-ew-accordion__body\">Access customer, item and purchase data directly from the ticket \u2013 even across fulfillment networks.<\/div>\n\t<\/details>\n\t\t\t\t\t\n<details class=\"jtl-ew-accordion__item\">\n\t<summary class=\"jtl-ew-accordion__summary\">\n\t\t<span class=\"jtl-ew-accordion__number\" aria-hidden=\"true\"><\/span>\n\t\t<span class=\"jtl-ew-accordion__title\">Rights & role management<\/span>\n\t\t\t\t\t\t<span class=\"jtl-ew-accordion__icon\" aria-hidden=\"true\"><\/span>\n\t<\/summary>\n\n\t\t\n\t\t\t\t\t<div class=\"jtl-ew-accordion__body\">Assign functions and ticket access to specific user groups \u2013 for clear responsibilities.<\/div>\n\t<\/details>\n\t\t\t\t\t\n<details class=\"jtl-ew-accordion__item\">\n\t<summary class=\"jtl-ew-accordion__summary\">\n\t\t<span class=\"jtl-ew-accordion__number\" aria-hidden=\"true\"><\/span>\n\t\t<span class=\"jtl-ew-accordion__title\">Evaluations & reporting<\/span>\n\t\t\t\t\t\t<span class=\"jtl-ew-accordion__icon\" aria-hidden=\"true\"><\/span>\n\t<\/summary>\n\n\t\t\n\t\t\t\t\t<div class=\"jtl-ew-accordion__body\">Analyze handling times, team performance and frequent concerns \u2013 based on data and directly in the system.<\/div>\n\t<\/details>\n\t\t\n<\/div>\n\n\t\t\t\t\n\t\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\n\t\n\t\t\n\t<div class=\"jtl-ew-image jtl-ew-image--radius-none jtl-ew-image--align-left jtl-ew-image--valign-top jtl-ew-image--bounded jtl-ew-image--fit-natural\" style=\"--jtl-ew-image-max-width: 528px;\">\n\t\t<img class=\"jtl-ew-image__img\"\n\t\t\t\t\t\t\t\t\t\t\t\tid=\"259451\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tsrc=\"https:\/\/jtl-split-greyhound.betterscale.dev\/wp-content\/uploads\/2025\/08\/greyhound-kundenservice-software-Funktionen.png\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\twidth=\"600\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\theight=\"600\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tsrcset=\"https:\/\/jtl-split-greyhound.betterscale.dev\/wp-content\/uploads\/2025\/08\/greyhound-kundenservice-software-Funktionen.png 600w, https:\/\/jtl-split-greyhound.betterscale.dev\/wp-content\/uploads\/2025\/08\/greyhound-kundenservice-software-Funktionen-300x300.png 300w, https:\/\/jtl-split-greyhound.betterscale.dev\/wp-content\/uploads\/2025\/08\/greyhound-kundenservice-software-Funktionen-150x150.png 150w, https:\/\/jtl-split-greyhound.betterscale.dev\/wp-content\/uploads\/2025\/08\/greyhound-kundenservice-software-Funktionen-250x250.png 250w, https:\/\/jtl-split-greyhound.betterscale.dev\/wp-content\/uploads\/2025\/08\/greyhound-kundenservice-software-Funktionen-500x500.png 500w\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\talt=\"\"\n\t\t\t\t\t\t\t\t\t\/>\n\t<\/div>\n\t\t\n<\/div>\n\n<\/div>\n\n<\/div>\n\n<\/section>\n\n\n\n\n\n<section class=\"e-con e-atomic-element  jtl-ew-section jtl-ew-section--wide jtl-ew-section--medium-top jtl-ew-section--medium-bottom jtl-ew-section--mobile-compact-top jtl-ew-section--mobile-compact-bottom jtl-ew-section--separation-medium jtl-ew-section--mobile-separation-tight jtl-ew-surface--sand \"\n\tdata-id=\"00cf7ad\"\n\tdata-element_type=\"jtl-section\"\n\tdata-e-type=\"jtl-section\"\n\tdata-interaction-id=\"00cf7ad\"\n\tstyle=\"row-gap: 0px; --jtl-ew-section-narrow-gutter: 16px\"\n\t\t\n>\n\t\n\t\n\t\t\t\t\n\t<figure class=\"jtl-ew-testimonial jtl-ew-testimonial--image-left jtl-ew-testimonial--stack-center\">\n\t\t<div class=\"jtl-ew-testimonial__media\">\n\t\t\t<span class=\"jtl-ew-testimonial__badge\" aria-hidden=\"true\">\n\t\t\t\t<svg class=\"jtl-ew-testimonial__badge-svg\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 177.57 177.57\" role=\"presentation\" focusable=\"false\">\n\t\t\t\t\t<rect x=\"44.9951\" width=\"140\" height=\"140\" rx=\"20\" transform=\"rotate(18.7473 44.9951 0)\" fill=\"url(#jtl-ew-testimonial-badge)\"\/>\n\t\t\t\t\t<path fill=\"#fff\" d=\"M55.8376 116V100.659C55.8376 96.303 56.6899 91.8523 58.3944 87.3068C60.099 82.7614 62.348 78.4763 65.1416 74.4517C67.9352 70.4271 70.9655 67.0653 74.2325 64.3665L87.5848 72.25C84.9333 76.4167 82.7552 80.7727 81.0507 85.3182C79.3935 89.8636 78.5649 94.9299 78.5649 100.517V116H55.8376ZM91.7041 116V100.659C91.7041 96.303 92.5564 91.8523 94.2609 87.3068C95.9655 82.7614 98.2145 78.4763 101.008 74.4517C103.802 70.4271 106.832 67.0653 110.099 64.3665L123.451 72.25C120.8 76.4167 118.622 80.7727 116.917 85.3182C115.26 89.8636 114.431 94.9299 114.431 100.517V116H91.7041Z\"\/>\n\t\t\t\t\t<defs>\n\t\t\t\t\t\t<linearGradient id=\"jtl-ew-testimonial-badge\" x1=\"44.9951\" y1=\"140\" x2=\"213.361\" y2=\"58.8586\" gradientUnits=\"userSpaceOnUse\">\n\t\t\t\t\t\t\t<stop stop-color=\"#FF9A26\"\/>\n\t\t\t\t\t\t\t<stop offset=\"1\" stop-color=\"#FFC935\"\/>\n\t\t\t\t\t\t<\/linearGradient>\n\t\t\t\t\t<\/defs>\n\t\t\t\t<\/svg>\n\t\t\t<\/span>\n\n\t\t\t\t\t\t\t<div class=\"jtl-ew-testimonial__image-wrap\">\n\t\t\t\t\t<img class=\"jtl-ew-testimonial__image\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tid=\"279230\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tsrc=\"https:\/\/jtl-split-greyhound.betterscale.dev\/wp-content\/uploads\/2025\/10\/michael-kraemer-campwerk.jpeg\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\twidth=\"352\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\theight=\"400\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tsrcset=\"https:\/\/jtl-split-greyhound.betterscale.dev\/wp-content\/uploads\/2025\/10\/michael-kraemer-campwerk.jpeg 352w, https:\/\/jtl-split-greyhound.betterscale.dev\/wp-content\/uploads\/2025\/10\/michael-kraemer-campwerk-264x300.jpeg 264w\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\talt=\"\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\/>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t<div class=\"jtl-ew-testimonial__body\">\n\t\t\t\t\t\t\t<p class=\"jtl-ew-testimonial__topline\">Success Story<\/p>\n\t\t\t\n\t\t\t<blockquote class=\"jtl-ew-testimonial__text\">As long-time and enthusiastic GREYHOUND users, we made the move to JTL in 2024 \u2013 a decision that has paid off in full. The combination of both systems creates real added value: communication between customers and us runs smoothly, information between suppliers and us is transparent for everyone. Invoices, listings and delivery bills are archived and searchable. Our team is noticeably relieved in its day-to-day business. With the combination of JTL & GREYHOUND, we are efficient, smart and future-proof.<\/blockquote>\n\n\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t<figcaption class=\"jtl-ew-testimonial__attribution\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"jtl-ew-testimonial__who\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"jtl-ew-testimonial__name\">Michael Kr\u00e4mer<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"jtl-ew-testimonial__role\">Managing Director of Campwerk<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t<\/figcaption>\n\t\t\t\t\t<\/div>\n\t<\/figure>\n\t\t\n<\/section>\n\n\n\n\n\n<section class=\"e-con e-atomic-element  jtl-ew-section jtl-ew-section--wide jtl-ew-section--mobile-medium-top jtl-ew-section--mobile-medium-bottom jtl-ew-section--roomy-xl-top jtl-ew-section--roomy-xl-bottom jtl-ew-surface--sand \"\n\tdata-id=\"6448793\"\n\tdata-element_type=\"jtl-section\"\n\tdata-e-type=\"jtl-section\"\n\tdata-interaction-id=\"6448793\"\n\tstyle=\"row-gap: 0px; --jtl-ew-section-narrow-gutter: 16px\"\n\t\t\n>\n\t\n\t\n\t\n\t\n\n\n\n\n\n\n\n\n<div\n\tclass=\"e-con e-atomic-element  jtl-ew-card jtl-ew-card--sm jtl-ew-surface--dark-blue \"\n\tdata-id=\"95d1ee5\"\n\tdata-element_type=\"jtl-card\"\n\tdata-e-type=\"jtl-card\"\n\tdata-interaction-id=\"95d1ee5\"\n\t\t\t\t style=\"--jtl-ew-card-padding: 64px; --jtl-ew-card-radius: 46px; --jtl-ew-card-padding-tablet: 40px; --jtl-ew-card-padding-mobile: 32px\"\t\t\t\n>\n\t\t\n<div class=\"e-con e-atomic-element  jtl-ew-column \"\n\tdata-id=\"11bf756\"\n\tdata-element_type=\"jtl-column\"\n\tdata-e-type=\"jtl-column\"\n\tdata-interaction-id=\"11bf756\"\n\t\t\t\t\t\t\t\t\t\t\t\tstyle=\"--jtl-ew-column-gap: 88px\"\t\t\t\n>\n\t\n<div class=\"e-con e-atomic-element  jtl-ew-column \"\n\tdata-id=\"edffc03\"\n\tdata-element_type=\"jtl-column\"\n\tdata-e-type=\"jtl-column\"\n\tdata-interaction-id=\"edffc03\"\n\t\t\t\t\t\t\t\t\t\t\t\tstyle=\"--jtl-ew-column-gap: 24px\"\t\t\t\n>\n\t\n<div class=\"e-con e-atomic-element  jtl-ew-column \"\n\tdata-id=\"4e9522e\"\n\tdata-element_type=\"jtl-column\"\n\tdata-e-type=\"jtl-column\"\n\tdata-interaction-id=\"4e9522e\"\n\t\t\t\t\t\t\t\t\t\t\t\tstyle=\"--jtl-ew-column-gap: 16px\"\t\t\t\n>\n\t\n<div class=\"e-con e-atomic-element  jtl-ew-column \"\n\tdata-id=\"5d737f9\"\n\tdata-element_type=\"jtl-column\"\n\tdata-e-type=\"jtl-column\"\n\tdata-interaction-id=\"5d737f9\"\n\t\t\t\t\t\t\t\t\t\t\t\tstyle=\"--jtl-ew-column-gap: 6px\"\t\t\t\n>\n\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t<h2\n\t\tclass=\"jtl-ew-heading jtl-ew-heading--size-overline jtl-ew-heading--align-left jtl-ew-heading--color-light-blue\"\t\t\t\t\t>\n\t\tPrices & availability\t<\/h2>\n\t\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t<h2\n\t\tclass=\"jtl-ew-heading jtl-ew-heading--size-h2-compact jtl-ew-heading--align-left jtl-ew-heading--color-sand\"\t\t\t\t\t>\n\t\t<strong>Customer service software from GREYHOUND<\/strong>\t<\/h2>\n\t\t\n<\/div>\n\n\n\n\n<div class=\"e-con e-atomic-element  jtl-ew-columns jtl-ew-columns--align-stretch jtl-ew-columns--collapse-never jtl-ew-columns--measured jtl-ew-columns--measure-start jtl-ew-columns--measure-from-lg \"\n\tdata-id=\"ffd0dc6\"\n\tdata-element_type=\"jtl-columns\"\n\tdata-e-type=\"jtl-columns\"\n\tdata-interaction-id=\"ffd0dc6\"\n\tstyle=\"--jtl-ew-columns-count: 1; --jtl-ew-columns-gap: 0px; --jtl-ew-columns-measure: 596px\"\n\t\t\n>\n\t\t\t\t\t\n\t\t\t\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm jtl-ew-paragraph--align-left jtl-ew-paragraph--color-sand\">The CRM solution from GREYHOUND is <strong>included in the JTL Pro and Enterprise editions<\/strong>.<\/p>\t\t\n<\/div>\n\n<\/div>\n\t\t\t\n<div class=\"jtl-ew-button-wrap jtl-ew-button-wrap--align-left\">\n\t\t\t<a class=\"jtl-ew-button jtl-ew-button--primary-neg jtl-ew-button--size-compact-sm-full no-icon\" href=\"\/en\/pricing\"  target='_self' rel='noopener noreferrer' >\n\t\t\tCompare editions & functions\n\t\t\t\t\t<\/a>\n\t<\/div>\n\t\t\n<\/div>\n\t\t\t\n<div class=\"jtl-ew-table jtl-ew-table--availability\"\n\tstyle=\"--jtl-ew-table-cols: 4; --jtl-ew-table-radius: 0px\"\n\t\t\t>\n\t<div class=\"jtl-ew-table__scroll\">\n\t\t<div class=\"jtl-ew-table__inner\">\n\n\t\t\t<div class=\"jtl-ew-table__head\" role=\"row\"><span class=\"jtl-ew-table__cell jtl-ew-table__cell--label\"><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"jtl-ew-table__cell jtl-ew-table__cell--head\" data-jtl-table-col=\"1\">JTL START<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"jtl-ew-table__cell jtl-ew-table__cell--head\" data-jtl-table-col=\"2\">JTL ADVANCED<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"jtl-ew-table__cell jtl-ew-table__cell--head\" data-jtl-table-col=\"3\">JTL PRO<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"jtl-ew-table__cell jtl-ew-table__cell--head\" data-jtl-table-col=\"4\">JTL ENTERPRISE<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t<div class=\"jtl-ew-table__body\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"jtl-ew-table__group\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"jtl-ew-table__group-rows\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"jtl-ew-table__row\" role=\"row\">\n\t\t\t\t\t\t\t\t<span class=\"jtl-ew-table__cell jtl-ew-table__cell--label\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tCustomer service software (powered by GREYHOUND)\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"jtl-ew-table__cell\" data-jtl-table-col=\"1\">\t\t\t\t\t\t\t\t\t\t\tBookable with GREYHOUND\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"jtl-ew-table__cell\" data-jtl-table-col=\"2\">\t\t\t\t\t\t\t\t\t\t\tBookable with GREYHOUND\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"jtl-ew-table__cell\" data-jtl-table-col=\"3\">\t\t\t\t\t\t\t\t\t\t\t<svg class=\"jtl-ew-table__check\" width=\"22\" height=\"16\" viewBox=\"0 0 22 16\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M1 8.5 7.5 15 21 1\" stroke=\"currentColor\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"jtl-ew-table__cell\" data-jtl-table-col=\"4\">\t\t\t\t\t\t\t\t\t\t\t<svg class=\"jtl-ew-table__check\" width=\"22\" height=\"16\" viewBox=\"0 0 22 16\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M1 8.5 7.5 15 21 1\" stroke=\"currentColor\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t<\/div>\n\t<\/div>\n\n\t\t<\/div>\n\t\t\n<\/div>\n\n<\/div>\n\n\n\n\n<div class=\"e-con e-atomic-element  jtl-ew-columns jtl-ew-columns--align-stretch jtl-ew-columns--collapse-never jtl-ew-columns--offset-top-desktop jtl-ew-columns--offset-right-desktop jtl-ew-columns--measured jtl-ew-columns--measure-end \"\n\tdata-id=\"e0f7826\"\n\tdata-element_type=\"jtl-columns\"\n\tdata-e-type=\"jtl-columns\"\n\tdata-interaction-id=\"e0f7826\"\n\tstyle=\"--jtl-ew-columns-count: 1; --jtl-ew-columns-gap: 0px; --jtl-ew-columns-offset-top-desktop: -32px; --jtl-ew-columns-offset-right-desktop: -21px; --jtl-ew-columns-measure: 700px\"\n\t\t\n>\n\t\n\t\n\n\n\n\n\n\n\n\n<div\n\tclass=\"e-con e-atomic-element  jtl-ew-card jtl-ew-card--sm jtl-ew-surface--infobox-green \"\n\tdata-id=\"467b293\"\n\tdata-element_type=\"jtl-card\"\n\tdata-e-type=\"jtl-card\"\n\tdata-interaction-id=\"467b293\"\n\t\t\t\t style=\"--jtl-ew-card-padding: 32px; --jtl-ew-card-radius: 20px; --jtl-ew-card-gap: 32px\"\t\t\t\n>\n\t\t\t\t\t\t\n\t\t\t\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm-tight jtl-ew-paragraph--align-left jtl-ew-paragraph--color-dark-blue\">You can book the CRM software via GREYHOUND from<strong> \u20ac84 \/ month<\/strong>.<\/p>\t\t\t\t\t\n<div class=\"jtl-ew-button-wrap jtl-ew-button-wrap--align-left\">\n\t\t\t<a class=\"jtl-ew-button jtl-ew-button--secondary jtl-ew-button--size-compact-sm-full no-icon\" href=\"https:\/\/greyhound-software.com\/testen?utm_campaign=Partner sites&utm_source=Website&utm_medium=JTL product page\"  target='_blank' rel='noopener noreferrer' >\n\t\t\tTEST NOW 14 DAYS FREE OF CHARGE\n\t\t\t<i class=\"jtl-ew-button__icon fa-regular fa-rocket\" aria-hidden=\"true\"><\/i>\t\t<\/a>\n\t<\/div>\n\t\t\n<\/div>\n\n<\/div>\n\n<\/section>\n\n\n\n\n\n<section class=\"e-con e-atomic-element  jtl-ew-section jtl-ew-section--wide jtl-ew-section--medium-top jtl-ew-section--medium-bottom jtl-ew-section--mobile-compact-top jtl-ew-section--mobile-compact-bottom jtl-ew-surface--sand \"\n\tdata-id=\"fcf9d4f\"\n\tdata-element_type=\"jtl-section\"\n\tdata-e-type=\"jtl-section\"\n\tdata-interaction-id=\"fcf9d4f\"\n\tstyle=\"row-gap: 61px; --jtl-ew-section-narrow-gutter: 16px\"\n\t\t\n>\n\t\n\t\n\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t<h2\n\t\tclass=\"jtl-ew-heading jtl-ew-heading--size-h2-compact jtl-ew-heading--align-left jtl-ew-heading--color-dark-blue\"\t\t\t\t\t>\n\t\t<strong>FAQ<\/strong>\t<\/h2>\n\t\t\n\n\t\n\t\n\t\n\n\t\n\t\n\n\t\n\n<div class=\"e-con e-atomic-element  jtl-ew-accordion jtl-ew-accordion--single jtl-ew-accordion--title-dark-blue jtl-ew-accordion--accent-tech-blue jtl-ew-accordion--title-dark-blue jtl-ew-accordion--open-title-dark-blue jtl-ew-accordion--toggle-minus \"\n\tdata-id=\"ca60d9a\"\n\tdata-element_type=\"jtl-accordion\"\n\tdata-e-type=\"jtl-accordion\"\n\tdata-interaction-id=\"ca60d9a\"\n\t\tstyle=\"counter-reset: jtl-ew-accordion 0; --jtl-ew-accordion-row-padding: 24px; --jtl-ew-accordion-rule-width: 2px; --jtl-ew-accordion-open-gap: 24px; --jtl-ew-accordion-summary-gap: 0px; --jtl-ew-accordion-icon-width: 18px; --jtl-ew-accordion-icon-width-mobile: 20px\"\n\t\n>\n\t\t\t\t\n<details class=\"jtl-ew-accordion__item\">\n\t<summary class=\"jtl-ew-accordion__summary\">\n\t\t<span class=\"jtl-ew-accordion__number\" aria-hidden=\"true\"><\/span>\n\t\t<span class=\"jtl-ew-accordion__title\">How does the integration with JTL-Wawi work?<\/span>\n\t\t\t\t\t\t<span class=\"jtl-ew-accordion__icon\" aria-hidden=\"true\"><\/span>\n\t<\/summary>\n\n\t\t\n\t\t\t\t\t<div class=\"jtl-ew-accordion__body\">Integration takes place directly \u2013 you access all relevant customer and purchase data from the ticket.<\/div>\n\t<\/details>\n\t\t\t\t\t\n<details class=\"jtl-ew-accordion__item\">\n\t<summary class=\"jtl-ew-accordion__summary\">\n\t\t<span class=\"jtl-ew-accordion__number\" aria-hidden=\"true\"><\/span>\n\t\t<span class=\"jtl-ew-accordion__title\">Can I integrate all channels (eg email, store form)?<\/span>\n\t\t\t\t\t\t<span class=\"jtl-ew-accordion__icon\" aria-hidden=\"true\"><\/span>\n\t<\/summary>\n\n\t\t\n\t\t\t\t\t<div class=\"jtl-ew-accordion__body\">Yes, GREYHOUND bundles requests from all common channels in a central interface.<\/div>\n\t<\/details>\n\t\t\t\t\t\n<details class=\"jtl-ew-accordion__item\">\n\t<summary class=\"jtl-ew-accordion__summary\">\n\t\t<span class=\"jtl-ew-accordion__number\" aria-hidden=\"true\"><\/span>\n\t\t<span class=\"jtl-ew-accordion__title\">For which company sizes is the software suitable?<\/span>\n\t\t\t\t\t\t<span class=\"jtl-ew-accordion__icon\" aria-hidden=\"true\"><\/span>\n\t<\/summary>\n\n\t\t\n\t\t\t\t\t<div class=\"jtl-ew-accordion__body\">Ideal for the diversity of eCommerce \u2013 scalable for small teams through to large service departments.<\/div>\n\t<\/details>\n\t\t\n<\/div>\n\n\t<script type=\"application\/ld+json\">{\"@context\":\"https:\/\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"How does the integration with JTL-Wawi work?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Integration takes place directly \u2013 you access all relevant customer and purchase data from the ticket.\"}},{\"@type\":\"Question\",\"name\":\"Can I integrate all channels (eg email, store form)?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Yes, GREYHOUND bundles requests from all common channels in a central interface.\"}},{\"@type\":\"Question\",\"name\":\"For which company sizes is the software suitable?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Ideal for the diversity of eCommerce \u2013 scalable for small teams through to large service departments.\"}}]}<\/script>\n\n<\/section>\n\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"Powered by GreyhoundEfficient customer service with software from JTL All customer inquiries centrally under controlDirect JTL-Wawi integrationFaster support, fewer errors START NOW Talk to Sales Over 50,000 online retailers rely on JTL software. How you benefit with the customer service solution for JTL All support requests are bundled together - with direct order reference, automated","protected":false},"author":100,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/product-landing.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-262991","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/jtl-split-greyhound.betterscale.dev\/en\/wp-json\/wp\/v2\/pages\/262991","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jtl-split-greyhound.betterscale.dev\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/jtl-split-greyhound.betterscale.dev\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/jtl-split-greyhound.betterscale.dev\/en\/wp-json\/wp\/v2\/users\/100"}],"replies":[{"embeddable":true,"href":"https:\/\/jtl-split-greyhound.betterscale.dev\/en\/wp-json\/wp\/v2\/comments?post=262991"}],"version-history":[{"count":7,"href":"https:\/\/jtl-split-greyhound.betterscale.dev\/en\/wp-json\/wp\/v2\/pages\/262991\/revisions"}],"predecessor-version":[{"id":400046,"href":"https:\/\/jtl-split-greyhound.betterscale.dev\/en\/wp-json\/wp\/v2\/pages\/262991\/revisions\/400046"}],"wp:attachment":[{"href":"https:\/\/jtl-split-greyhound.betterscale.dev\/en\/wp-json\/wp\/v2\/media?parent=262991"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}